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cradlepoint AER1600 LTE Router User Guide
RENTAL EQUIPMENT SETUP GUIDE
Cradlepoint AER1600 – Dual SIM
Troubleshooting:
What if…
… the router does not power On?
Verify your power source, try another wall plug.
Please check if the power plugs are plugged in tightly. Toggle
the witch Off and On again. Wait 3 mins after it turns On.
… the WAN light is Orange? (When using The device is not getting an Internet connection, make sure the
a physical hardline.)
hardline is plugged into the router's WAN port. Ask your venue:
1) if the venue's hardline has a splash screen, your venue then
requires the routers MAC address, it can be found on the
bottom of the router. 2) Verify with the venue that the hardline’s
protocol (IP) is set to DHCP and NOT static.
… wrong/incorrect password.
Please verify Caps Lock is off on the device you are connecting
from. Use the password provided in the Important Documents
Folder.
… the 2.4G light is OFF?
Your unit is pre-set to work only on the 5.0GHz wireless
connection.
… either the embedded or removable
No connection to the Internet Service Provider. This modem is
modem lights is blinking Amber? (When attempting a connection to outside cellphone towers, first make
using Mobile Internet not WAN)
sure the antennas are properly installed. If no connection is
established the router will switch to SIM2 (15min).
…I have connection but poor service?
Please call Support to assist in remotely switching the ISP to
SIM2.
Setup Video Guide:
Contact our Support Team:
+1 (800) 622-6484 Ext. 3 (USA)
+49 40 226 360 - 590 (Europe)
Scan this QR code
with your phone
camera for video.
| General | Details |
|---|---|
| Name | cradlepoint AER1600 LTE Router User Guide |
| Make | Cradlepoint |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.12 MB |
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