motorola Cable Modem Plus N450 Router User Guide
Troubleshooting Tips
What if I can’t make an Internet connection right after installation?
• First turn your MG7315 off for at least 8 seconds, then on, to see if
that fixes the problem.
• Check the connections you’ve made to your MG7315. Power and
coax connections are required, and up to 4 Ethernet connections
are optional. Are those connections good?
• Check that the MG7315’s power cube is plugged into a live outlet,
and that the Ethernet cable is connected securely to a computer.
• Make sure that your coax cable is live. You can check that by using
it with a TV.
• Check that you provided the correct setup information to your
cable service provider.
• Contact your cable service provider to make sure they’ve turned on
your Internet service.
What if my MG7315 has been working, then stops working?
• First turn your MG7315 off for at least 8 seconds, then on, to see if
that fixes the problem.
• If the MG7315’s lights don’t come on, check that the modem is
getting power from its power cube and that the MG7315’s power
button is on.
• Check your MG7315 cables.
• Check with your service provider. Sometimes there’s a service
outage or some other service issue.
| General | Details |
|---|---|
| Name | motorola Cable Modem Plus N450 Router User Guide |
| Make | Motorola |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.15 MB |
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