NETGEAR RAX40v2 Nighthawk AX4 4-Stream AX3000 WiFi Router User Manual

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User Manual  

Nighthawk AX4  

4-Stream AX3000 WiFi Router  

Model RAX40v2  

NETGEAR, Inc.  

350 E. Plumeria Drive  

San Jose, CA 95134, USA  

September 2021  

202-12100-03  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	NETGEAR RAX40v2 Nighthawk AX4 4-Stream AX3000 WiFi Router User Manual
Make	NETGEAR
Language	English
Filetype	PDF (Download)
File size	1.33 MB

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• ALL WI-FI INSTRUCTIONS & USER MANUALS
• NETGEAR

NETGEAR RAX40v2 Nighthawk AX4 4-Stream AX3000 WiFi Router User Manual Overview

Summary of Contents

• Page 1: Nighthawk AX4 4-stream AX3000 WiFi router model RAX40v2.
• Page 2: Nighthawk AX4 4-Stream AX3000 WiFi Router Visit netgear.com/support to get your questions answered and access the latest downloads. See the regulatory compliance document before connecting the power supply. By using this device, you are agreeing to NETGEAR’s Terms and Conditions. If you do not agree, return the device to your place of purchase within your return period.
• Page 3: Unpack your router. Position your router. Cable your router. Connect to the router network. Connect to the router using a wired connection. Connect to the router WiFi network. Use a web browser to access the router. Automatic Internet Setup. Log in to the router. Use the Internet Setup Wizard. Manually set up the Internet connection. Specify an Internet connection that uses a login.
• Page 4: Nighthawk AX4 4-Stream AX3000 WiFi Router Change the MTU size. Enable access control to allow or block access to the Internet. Use keywords to block Internet sites. Block services from the Internet. Delete keywords from the blocked list. Prevent blocking on a trusted computer. Manage network access control lists. View or change the WAN settings. Set up a default DMZ server. Change the router’s device name. Specify the IP addresses that the router assigns. Use the WPS Wizard for WiFi connections.
• Page 5: Nighthawk AX4 4-Stream AX3000 WiFi Router Delete a static route. Enable or disable implicit beamforming. Enable or disable MU-MIMO. Enable or disable PMF. Specify ReadyDLNA Media Server Settings. Update the router firmware. Check for new firmware and update the router. Manually upload firmware to the router. Change the admin password. Enable admin password recovery. Connect to your router with Anywhere Access. Return the router to its factory default settings.
• Page 6: Nighthawk AX4 4-Stream AX3000 WiFi Router Access a storage device connected to the router from a Windows-based computer. Map a USB device to a Windows network drive. Enable FTP access within your network. Set up and manage Dynamic DNS. Set up FTP access through the Internet. Set up a VPN connection. Specify VPN service in the router. Install OpenVPN software on your Windows computer. Use a VPN tunnel on your Windows computer. Manage port forwarding to a local server. Set up port forwarding to a local server. Add a custom port forwarding service.
• Page 7: Nighthawk AX4 4-Stream AX3000 WiFi Router How the router implements the port forwarding rule Add a port triggering service Enable port triggering Quick tips Sequence to restart your network Check the power adapter and Ethernet cable connections Check the WiFi settings Check the network settings Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet
• Page 8: Hardware setup This chapter contains the following sections: Unpack your router Top panel LEDs and buttons Rear panel Router label Position your router Cable your router
• Page 9: Unpack your router. Your package contains the router, the power adapter, and an Ethernet cable. The status LEDs and two buttons are located on the top panel of the router.
• Page 10: Nighthawk AX4 4-Stream AX3000 WiFi Router Power LED indicates the router's readiness status. Internet LED shows the status of the internet connection. Ethernet LEDs indicate the speed of connections for ports 1–4. USB 3.0 port LED indicates the connection status of USB devices. WiFi LED indicates whether the WiFi radios are on or off. WPS LED indicates the status of WPS connections for devices. Pressing the WiFi button for two seconds toggles the WiFi radios. The WPS button allows WPS-enabled devices to connect without a password. If the LED On/Off switch is turned off, all LEDs except the Power LED will turn off. Ensure that the router is powered on for proper functionality. Connect an Ethernet cable between the router and the modem for internet access. Follow the LED indicators for troubleshooting connection issues.
• Page 11: The rear panel contains the following components: Power On/Off button. Press the Power On/Off button to provide power to the router. DC power connector. Connect the power adapter that came in the product package to the DC power connector. Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an Internet modem such as a cable modem or DSL modem. Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect the router to LAN devices. USB 3.0 port. One USB 3.0 port to connect USB storage devices to your router. Reset button. Pressing the Reset button resets the router. If the Reset button is pressed for at least 10 seconds and the Power LED blinks white, the router returns to its factory settings. LED On/Off switch. Move the LED On/Off switch to the Off position to turn off the router LEDs. The Power LED stays lit even if the LED On/Off switch is in the Off position.
• Page 12: Nighthawk AX4 4-Stream AX3000 WiFi Router The router label shows the login information, WiFi network name (SSID), password, serial number, and MAC address. Position your router The router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your router. Place your router near the center of the area where your computers and other devices operate, and within line of sight to your WiFi devices. Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers. Place the router in an elevated location, minimizing the number of walls and ceilings between the router and your other devices. Place the router away from electrical devices such as ceiling fans, home security systems, microwaves, computers, and the base of a cordless phone. Place the router away from large metal surfaces, large glass surfaces, insulated walls, and solid metal doors.
• Page 13: Nighthawk AX4 4-Stream AX3000 WiFi Router The following factors might limit the range of your WiFi: The thickness and number of walls the WiFi signal passes through can limit the range. Other WiFi access points in and around your home might affect your router’s signal. Cable your router. Power on your router and connect it to a modem. To cable your router: Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in. Use the Ethernet cable to connect the modem to the yellow Internet port on the router. If your Internet connection does not require a modem, connect your main Ethernet cable to the yellow Internet port on the router.
• Page 14: Connect the power adapter to your router and plug the power adapter into an outlet. Press the Power On/Off button on the rear panel of the router. The router’s Power LED lights solid white when the router is ready. Hardware setup.
• Page 15: Connect to the network and access the router. You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: - Connect to the router network - Types of logins - Use a web browser to access the router - Install and manage your router with the Nighthawk app - Change the language
• Page 16: Nighthawk AX4 4-Stream AX3000 WiFi Router You can connect to the router network using a wired, WiFi, or WPS connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). Make sure that the router is receiving power (its Power LED is lit). Connect an Ethernet cable to an Ethernet port on your computer. Connect the other end of the Ethernet cable to an Ethernet port on the router. You can connect WiFi-enabled devices to the router WiFi network using the router WiFi network name and password. The router WiFi network name (SSID) is on the router label. Enter the router network key (password), which is also on the router label. You can connect WPS-enabled devices to the router’s WiFi network with Wi-Fi Protected Setup (WPS). Your router has a WPS button that you can use to connect WPS-enabled devices.
• Page 17: Nighthawk AX4 4-Stream AX3000 WiFi Router To use WPS to connect to the WiFi network, ensure that the router is receiving power and check the WPS instructions for your device. Press the WPS button on the router and then on your WPS-enabled device within two minutes. Separate types of logins serve different purposes. It is important to understand the differences so you know which login to use. ISP login is the login provided by your Internet service provider to access the Internet. Your router is preset with a unique WiFi network name (SSID) and password for WiFi access, which is on the router label. A NETGEAR account login is required to register your router and manage subscriptions. The router login password is needed to log in to the router with the admin username via a web browser. You can use a web browser to access the router to view or change its settings after connecting to the network. You can set up your router automatically or manually using a web browser.
• Page 18: Nighthawk AX4 4-Stream AX3000 WiFi Router When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the ISP configuration information for your DSL account, ISP login name and password, and fixed or static IP address setting. If you cannot locate this information, ask your ISP to provide it. The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. Make sure that the router is powered on. Make sure that your computer or mobile device is connected to the router with an Ethernet cable or over WiFi with the preset security settings. If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected. Launch a web browser to access the router. Follow the onscreen instructions to connect the router to the Internet. If the browser does not display the NETGEAR installation assistant, ensure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router. Make sure that the router is receiving power and that its Power LED is lit.
• Page 19: Nighthawk AX4 4-Stream AX3000 WiFi Router Close and reopen the browser or clear the browser cache. Browse to http://www.routerlogin.net. If the computer is set to a static or fixed IP address, change it to obtain an IP address automatically from the router. If the router does not connect to the Internet, review your settings and contact your ISP to verify configuration information. Log in to the router by launching a web browser from a device connected to the router network. Enter http://www.routerlogin.net to access the router web interface. A login window opens where you enter the router admin username and password. The user name is admin, and the password is the one specified during the first login. The BASIC Home page displays after successful login. Install and manage your router with the Nighthawk app for easy setup and management. The app updates the router firmware and helps personalize your WiFi network. The Nighthawk app also assists in registering your router with NETGEAR.
• Page 20: Nighthawk AX4 4-Stream AX3000 WiFi Router Your router is not connected to the Internet until you finish setting it up with the app. Use your cellular data or connect to your previous router’s WiFi network to download the app. To install your router using the Nighthawk app, visit Nighthawk-app.com to download the Nighthawk app. Follow the instructions that display in the app to install your router and connect to the Internet. To change the language, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin. The password is the one that you specified the first time that you logged in. In the upper right corner, select a language from the menu. When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.
• Page 21: Specify your Internet settings. The quickest way to set up the router is to allow it to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings. This chapter contains the following sections: Use the Internet Setup Wizard. Manually set up the Internet connection. Specify IPv6 Internet connections. Manage the MTU size.
• Page 22: Nighthawk AX4 4-Stream AX3000 WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup Wizard. The Setup Wizard page displays. Select the Yes radio button. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. Manually set up the Internet connection You can view or change the router’s Internet connection settings.
• Page 23: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select Internet. The Internet Setup page displays. In the Does your Internet connection require a login? section, leave the No radio button selected. If your Internet connection requires an account name or host name, click the Edit button in the Account Name section and enter the account name. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. Select an Internet IP Address radio button: Get Dynamically from ISP or Use Static IP Address. Select a Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers. Select a Router MAC Address radio button: Use Default Address, Use Computer MAC Address, or Use This MAC Address. Click the Apply button. Your settings are saved.
• Page 24: Click the test button to test your internet connection. If the NETGEAR website does not display within one minute, see troubleshooting. Launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin and the password is case-sensitive. Select Internet on the BASIC Home page to access the Internet Setup page. In the Internet connection section, select the Yes radio button if a login is required. Choose the encapsulation method: PPPoE, L2TP, or PPTP from the menu. Enter the login name provided by your ISP, often an email address. Type the password used to log in to your Internet service. If required, enter the service name in the designated field. Select a connection mode: Always On, Dial on Demand, or Manually Connect.
• Page 25: Nighthawk AX4 4-Stream AX3000 WiFi Router Get dynamically from ISP. Your ISP uses DHCP to assign your IP address. Use static IP address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. Select a Domain Name Server (DNS) Address radio button. Get automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Use these DNS servers. Enter the IP address of your ISP’s primary DNS server. Select a Router MAC Address radio button. Use default address. Use the default MAC address. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. Specify IPv6 Internet connections. You can set up an IPv6 Internet connection if the router does not detect it automatically. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens.
• Page 26: Nighthawk AX4 4-Stream AX3000 WiFi Router Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select the IPv6 connection type. If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information. Click the Apply button. Your settings are saved. IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. Use auto detect for an IPv6 Internet connection. To set up an IPv6 Internet connection through autodetection, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select Auto Detect.
• Page 27: Nighthawk AX4 4-Stream AX3000 WiFi Router The router automatically detects the information in the following fields. Connection Type indicates the connection type that is detected. Router’s IPv6 Address on WAN shows the IPv6 address that is acquired for the router’s WAN interface. Router’s IPv6 Address on LAN shows the IPv6 address that is acquired for the router’s LAN interface. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address. Select an IPv6 Filtering radio button: Secured or Open. Click the Apply button. Your settings are saved. Set up an IPv6 6to4 tunnel Internet connection. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. Specify your Internet settings.
• Page 28: Nighthawk AX4 4-Stream AX3000 WiFi Router To set up an IPv6 Internet connection by using a 6to4 tunnel: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select 6to4 Tunnel. Select a Remote 6to4 Relay Router radio button: Auto or Static IP Address. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. Select an IPv6 Filtering radio button.
• Page 29: Nighthawk AX4 4-Stream AX3000 WiFi Router In secured mode, the router inspects both TCP and UDP packets. In open mode, the router inspects UDP packets only. Click the Apply button. Your settings are saved. In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports for IPv6 packets. To set up a pass-through IPv6 Internet connection, launch a web browser from a connected device. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select Pass Through. Click the Apply button. Your settings are saved. To set up a fixed IPv6 Internet connection, launch a web browser from a connected device. Enter http://www.routerlogin.net. A login window opens.
• Page 30: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: IPv6 Address/Prefix Length, Default IPv6 Gateway, Primary DNS Server, Secondary DNS Server. If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. Select an IPv6 Filtering radio button: Secured mode is the default mode.
• Page 31: Nighthawk AX4 4-Stream AX3000 WiFi Router To set up an IPv6 Internet connection with a DHCP server: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information in the following fields: Router’s IPv6 Address on WAN and Router’s IPv6 Address on LAN. (Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP.
• Page 32: Nighthawk AX4 4-Stream AX3000 WiFi Router If your ISP provided a domain name, type it in this field. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. (Optional) Select the Use This Interface ID check box and specify the interface ID. If you do not specify an ID here, the router generates one automatically from its MAC address. Select an IPv6 Filtering radio button: Secured or Open. In secured mode, the router inspects both TCP and UDP packets. Click the Apply button. Your settings are saved. To set up a PPPoE IPv6 Internet connection, launch a web browser from a connected device. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > IPv6 to display the IPv6 page.
• Page 33: Nighthawk AX4 4-Stream AX3000 WiFi Router From the Internet Connection Type menu, select PPPoE. The router automatically detects the information in the following fields. Router’s IPv6 Address on WAN shows the IPv6 address acquired for the router’s WAN interface. Router’s IPv6 Address on LAN shows the IPv6 address acquired for the router’s LAN interface. In the Login field, enter the login information for the ISP connection. In the Password field, enter the password for the ISP connection. In the Service Name field, enter a service name. The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. (Optional) Select the Use This Interface ID check box and specify the interface ID for the IPv6 address of the router’s LAN interface.
• Page 34: Nighthawk AX4 4-Stream AX3000 WiFi Router Select an IPv6 Filtering radio button: - Secured mode inspects both TCP and UDP packets. - Open mode inspects UDP packets only. Click the Apply button to save your settings. To set up an IPv6 Internet connection through auto configuration: 1. Launch a web browser from a computer or mobile device connected to the router network. 2. Enter the router login URL. 3. Enter the router admin user name and password. 4. Select ADVANCED > Advanced Setup > IPv6. 5. From the Internet Connection Type menu, select Auto Config. The router automatically detects the IPv6 address for the WAN and LAN interfaces. (Optional) In the DHCP User Class field, enter a host name if required by your ISP.
• Page 35: Nighthawk AX4 4-Stream AX3000 WiFi Router In the DHCP Domain Name field, enter a domain name if required. You can type the domain name of your IPv6 ISP. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. (Optional) Select the Use This Interface ID check box and specify the interface ID for the IPv6 address. Select an IPv6 Filtering radio button: Secured or Open. Click the Apply button to save your settings. Set up an IPv6 6rd Internet connection. The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes.
• Page 36: Nighthawk AX4 4-Stream AX3000 WiFi Router To set up an IPv6 6rd Internet connection: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select 6rd. The page adjusts. The router automatically detects the information in the following sections: 6rd Configuration and Router’s IPv6 Address on LAN. Select an IPv6 Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers.
• Page 37: Nighthawk AX4 4-Stream AX3000 WiFi Router Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. Click the Apply button. Your settings are saved. The maximum transmission unit (MTU) is the largest data packet a network device transmits. If a device in the data path uses a lower maximum transmission unit (MTU) setting than the other devices, the data packets must be split or “fragmented.” The best MTU setting for NETGEAR equipment is often the default value. Leave the MTU unchanged unless you experience problems connecting to your Internet service, and the technical support recommends changing the MTU setting.
• Page 38: Nighthawk AX4 4-Stream AX3000 WiFi Router You might need to change the MTU if a secure website does not open or displays only part of a web page. An incorrect MTU setting can cause Internet communication problems. If you suspect an MTU problem, a common solution is to change the MTU to 1400. To change the MTU size, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password to log in. The user name is admin, and the password is the one specified during the first login. The user name and password are case-sensitive. Common MTU sizes include 1500 for typical connections, 1492 for PPPoE environments, and 1458 for PPTP environments or VPN. The largest Ethernet packet size is 1500, which is the default value for NETGEAR routers. You can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.
• Page 39: Nighthawk AX4 4-Stream AX3000 WiFi Router The BASIC Home page displays. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. In the MTU Size field, enter a value from 64 to 1500. Click the Apply button. Your settings are saved. Specify your internet settings.
• Page 40: Control access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: Enable access control to allow or block access to the Internet. Use keywords to block Internet sites. Manage network access control lists. Schedule when to block Internet sites and services. Set up security event email notifications.
• Page 41: Nighthawk AX4 4-Stream AX3000 WiFi Router Enable access control to allow or block access to the Internet. You can use access control to block or allow access to the Internet through your router. To set up access control: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Security > Access Control. The Access Control page displays. Select the Turn on Access Control check box. Select an access rule: Allow all new devices to connect or Block all new devices from connecting. The access rule applies only to devices joining your network in the future after you apply these settings.
• Page 42: Nighthawk AX4 4-Stream AX3000 WiFi Router To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. Click the Apply button. Your settings are saved. You can use keywords to block certain Internet sites from your network. Keyword blocking only works for website URLs that begin with http:// only. To block Internet sites, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Security > Block Sites. The Block Sites page displays. Select a keyword blocking option: Per Schedule or Always. In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
• Page 43: Nighthawk AX4 4-Stream AX3000 WiFi Router Specify the domain suffix (for example, .com) if you want to block only sites with a domain suffix such as .com. Enter a period (.) to block all Internet browsing access. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. Click the Apply button. Keyword blocking takes effect.
• Page 44: Nighthawk AX4 4-Stream AX3000 WiFi Router You can block Internet services on your network based on the type of service. Service blocking only works for website URLs that begin with http:// only. To block services, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > Block Services to access the Block Services page. Specify when to block the services by selecting either the Always or Per Schedule radio button. Click the Add button to display the Block Services Setup page. To add a service that is in the Service Type menu, select the application or service. To add a service or application that is not in the menu, select User Defined and enter the appropriate protocol and port numbers.
• Page 45: Nighthawk AX4 4-Stream AX3000 WiFi Router Select a filtering option: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All IP Addresses. Block services for all computers on your network. Click the Add button. Your settings are saved. To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. 6. To delete all keywords on the list, click the Clear List button. All keywords are removed from the list. 7. Click the Apply button. Your settings are saved.
• Page 46: Nighthawk AX4 4-Stream AX3000 WiFi Router You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. To specify a trusted computer, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > Block Sites to access the Block Sites page. Scroll down and select the Allow trusted IP address to visit blocked sites check box. In the Trusted IP Address field, enter the IP address of the trusted computer. You can manage network access control lists (ACLs) that block or allow access to the Internet through your router. To manage devices that are allowed or blocked, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Control access to the Internet through the router settings.
• Page 47: Nighthawk AX4 4-Stream AX3000 WiFi Router Select ADVANCED > Security > Access Control. Select the Turn on Access Control check box. Click the View list of allowed devices not currently connected to the network link. Select the check box for a device. Use the Add button, Edit button, and Remove from the list button as needed. Click the Apply button. Your settings are saved. To schedule blocking, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Security > Schedule. Specify when to block keywords and services. Select the check box for each day that you want to block the keywords, or select the Every Day check box.
• Page 48: Nighthawk AX4 4-Stream AX3000 WiFi Router To set up email notifications: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > E-mail. The E-mail page displays. Select the Turn E-mail Notification On check box. In the Send to This E-mail Address field, type the email address to which logs and alerts are to be sent. In the Sender field, enter the email sender's name. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server. In the Outgoing Mail Server Port Number field, enter a port number in the field. If you do not know the port number, leave the default port number.
• Page 49: Nighthawk AX4 4-Stream AX3000 WiFi Router If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. In the User Name field, type the user name for the outgoing email server. In the Password field, type the password for the outgoing email server. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. To send logs based on a schedule, specify these settings. From the Send logs according to this schedule menu, select the schedule type. From the Day menu, select the day. From the Time menu, select the time, and select the am or pm radio button. Click the Apply button. Your settings are saved. Logs are sent automatically according to the schedule that you set.
• Page 50: Manage network settings. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. View or change the WAN settings. Set up a default DMZ server. Change the router’s device name. Change the LAN TCP/IP settings. Specify the IP addresses that the router assigns. Disable the DHCP server feature in the router. Use the WPS Wizard for WiFi connections. Specify basic WiFi settings. Set up a guest WiFi network.
• Page 51: Nighthawk AX4 4-Stream AX3000 WiFi Router You can view or configure wide area network (WAN) settings for the Internet port. To view or change the WAN settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. DoS protection protects your LAN against denial of service attacks. Select this check box only in special circumstances. The default DMZ server feature is sometimes helpful when you are playing online games or videoconferencing, but it makes the firewall security less effective. This feature allows your router to be discovered. Use this feature only as a diagnostic tool or for a specific reason. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. The normal MTU value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet applications from working. Open NAT provides a much less secured firewall but allows almost all Internet applications to work.
• Page 52: Nighthawk AX4 4-Stream AX3000 WiFi Router Disable SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router. Set up a default DMZ server. The default DMZ server feature is helpful when using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). WARNING: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. To set up a default DMZ server: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router login URL. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.
• Page 53: Select the Default DMZ Server check box. Type the IP address. Click the Apply button. Your settings are saved. The router’s default device name is based on its model number. To change the router’s device name: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: LAN IP address 192.168.1.1. Subnet mask 255.255.255.0.
• Page 54: Nighthawk AX4 4-Stream AX3000 WiFi Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. To change the LAN TCP/IP settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. Select ADVANCED > Setup > LAN Setup. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the router. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. Select the RIP direction: Both, Out Only, or In Only. Select the RIP version: Disabled or RIP-1.
• Page 55: Nighthawk AX4 4-Stream AX3000 WiFi Router Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. To reconnect, close your browser, relaunch it, and log in to the router. By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. These addresses must be part of the same IP address subnet as the router’s LAN IP address. To specify the pool of IP addresses that the router assigns: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. Select ADVANCED > Setup > LAN Setup. Make sure that the Use Router as DHCP Server check box is selected.
• Page 56: Nighthawk AX4 4-Stream AX3000 WiFi Router Specify the range of IP addresses that the router assigns. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. Click the Apply button. Your settings are saved. The router delivers the following address information to any LAN device that requests a DHCP address: An IP address from the range that you define, subnet mask, gateway IP address, DNS server IP address. Disable the DHCP server feature in the router. By default, the router acts as a DHCP server. To disable the DHCP server feature in the router, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
• Page 57: Nighthawk AX4 4-Stream AX3000 WiFi Router Clear the Use Router as DHCP Server check box. Click the Apply button. Your settings are saved. If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually. When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. To reserve an IP address, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Setup > LAN Setup. In the Address Reservation section, click the Add button. Type the IP address to assign to the computer or server. Choose an IP address from the router’s LAN subnet. Type the MAC address of the computer or server.
• Page 58: Nighthawk AX4 4-Stream AX3000 WiFi Router Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. To edit a reserved address entry, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. To delete a reserved address entry, launch a web browser from a computer or mobile device that is connected to the router network.
• Page 59: Nighthawk AX4 4-Stream AX3000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Select the radio button next to the reserved address that you want to delete. Click the Delete button. The address is removed. The WPS Wizard helps you connect WPS-enabled devices to your WiFi network without typing the WiFi password. You can use the WPS Wizard or the physical WPS button on your router to connect WPS-enabled devices. To use the WPS Wizard to connect to the WiFi network, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. Select ADVANCED > WPS Wizard. Click the Next button. The page displays instructions about how to connect using WPS. Click the WPS button that displays on the page.
• Page 60: Nighthawk AX4 4-Stream AX3000 WiFi Router Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for how to connect using WPS. The router comes with preset security, including the WiFi network name (SSID), network key (password), and security option (encryption protocol). You can find the preset SSID and password on the router label. If you change your preset security settings, make a note of the new settings and store it in a safe place. If your computer is connected with WiFi when you change the SSID or other WiFi security settings, you are disconnected when you click the Apply button. To specify basic WiFi settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password; the user name is admin. Select Wireless to display the Wireless Settings page. You can specify the settings for the 2.4 GHz band and 5 GHz band. From the Region menu, select your region; in some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
• Page 61: Nighthawk AX4 4-Stream AX3000 WiFi Router To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. To change the WiFi channel, select a number from the Channel menu. Do not change the channel unless you experience interference. When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. Click the Apply button. If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. Make sure that you can connect wirelessly to the network with its new settings. Is your computer or mobile device connected to another WiFi network in your area? Is your computer or mobile device trying to connect to your network with its old settings? The WiFi mode options for the 2.4 GHz and 5 GHz WiFi networks depend on whether AX WiFi is enabled.
• Page 62: Nighthawk AX4 4-Stream AX3000 WiFi Router Change the WiFi mode if AX WiFi is enabled To change the WiFi mode settings if AX WiFi is enabled: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. Select Wireless. The Wireless Settings page displays. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the Mode menu. In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode menu.
• Page 63: Nighthawk AX4 4-Stream AX3000 WiFi Router Change the WiFi mode if AX WiFi is disabled. To change the WiFi mode settings if AX WiFi is disabled, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. The BASIC Home page displays. Select Wireless. The Wireless Settings page displays. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the Mode menu.
• Page 64: Nighthawk AX4 4-Stream AX3000 WiFi Router Select a WiFi mode from the Mode menu. This mode allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the selected WiFi network in the 5 GHz-1 band of the network. Click the Apply button. Your settings are saved. By default, your router’s transmission power is set to 100%. If you don’t need whole home WiFi coverage, you can lower the transmission power of your router. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless.
• Page 65: Nighthawk AX4 4-Stream AX3000 WiFi Router In the Wireless Network (2.4 GHz b/g/n) section, select a percentage from the Transmit Power Control menu. In the Wireless Network (5 GHz a/n/ac) section, select a percentage from the Transmit Power Control menu. Click the Apply button. Your settings are saved. The WiFi password is different from the admin password that you use to log in to the router. Your router comes with preset WPA3, WPA2, or WPA security. We recommend that you use the preset security, but you can change the settings. To change the WiFi password or the WiFi security, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select Wireless. The Wireless Settings page displays. To change the 2.4 GHz or 5 GHz WiFi password, enter a new password in the Password (Network Key) field. You must enter a phrase of 8 to 63 characters. The Password (Network Key) field displays if the WPA2-PSK [AES], WPA-PSK [TKIP] + WPA2-PSK [AES], or WPA3-Personal security radio button is selected.
• Page 66: Nighthawk AX4 4-Stream AX3000 WiFi Router To change the WiFi security for the 2.4 GHz or 5 GHz WiFi network, select a security options radio button. WPA2-PSK [AES] is the default setting, enabling WiFi devices that support WPA2 to join the router’s WiFi network. WPA-PSK [TKIP] + WPA2-PSK [AES] allows WiFi devices that support either WPA or WPA2 to join the network. WPA3-Personal enables WiFi devices that support WPA3 to join the WiFi network and is more secure than WPA2. Click the Apply button to save your settings. A guest WiFi network allows visitors to use the Internet without using your WiFi security password. By default, the guest WiFi network is disabled and can be enabled and configured for each WiFi band. The router supports the 2.4 GHz band for various devices and the 5 GHz band for newer devices. The WiFi mode of the guest network depends on the main WiFi network's configuration. The router provides three default guest WiFi networks with specific SSIDs for 2.4 GHz and 5 GHz bands.
• Page 67: Nighthawk AX4 4-Stream AX3000 WiFi Router By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks. To set up a guest WiFi network: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select Guest Network. The Guest Network Settings page displays. Configure the following settings to set up a 2.4 GHz or 5 GHz guest WiFi network: Enable Guest Network. By default, the guest WiFi network is disabled. Enable SSID Broadcast. By default, the router broadcasts the SSID of the WiFi band. Allow guests to see each other and access my local network. By default, WiFi clients that are connected to the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network. Guest Wireless Network Name (SSID). The default 2.4 GHz SSID is NETGEAR-Guest. The default 5 GHz SSID is NETGEAR-5G-Guest. Select a WiFi security option for the guest WiFi network: None. An open WiFi network that does not provide any security.
• Page 68: Nighthawk AX4 4-Stream AX3000 WiFi Router WPA2-Personal [AES] provides a secure and fast connection, but some older WiFi devices may not detect it. To use WPA2 security, enter a phrase of 8 to 63 characters in the Password (Network Key) field. WPA-Personal [TKIP] + WPA2-Personal [AES] allows WiFi devices that support either WPA or WPA2 to join the guest WiFi network. WPA3-Personal [SAE] is the latest security standard and is more secure than WPA2. To use WPA3 security, enter a phrase of 8 to 64 characters in the Password (Network Key) field. Click the Apply button to save your settings. Make sure you can reconnect over WiFi to the network with its new security settings. If you cannot connect over WiFi, disconnect from any other WiFi network and connect to the router's network. Check if your device displays as an attached device to confirm connection. Ensure you are using the correct network name (SSID) and password.
• Page 69: Nighthawk AX4 4-Stream AX3000 WiFi Router Control the WiFi radios The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the router. You can turn the WiFi radios on and off with the WiFi On/Off button on the router, or you can log in to the router and enable or disable the WiFi radios. Use the WiFi On/Off button To turn the WiFi radios off and on with the WiFi On/Off button, press the WiFi On/Off button on the top of the router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. Enable or disable the WiFi radios To enable or disable the WiFi radios, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays.
• Page 70: Turn on the WiFi radio. Select the Enable Wireless Router Radio check box. Click the Apply button. Your settings are saved. Set up a WiFi schedule. You can turn off the WiFi signal from your router at times when you do not need a WiFi connection. To set up the WiFi schedule: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal. Select the Turn off wireless signal by schedule check box to activate the schedule. Click the Apply button. Your settings are saved.
• Page 71: Nighthawk AX4 4-Stream AX3000 WiFi Router Set up the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router. To set up the router as an AP: Use an Ethernet cable to connect the Internet port of this router to an Ethernet port on the other router. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Wireless AP. Select the Enable AP Mode check box. Select an IP address setting: Get dynamically from existing router or Use fixed IP settings on this device (not recommended). To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router. Click the Apply button. The IP address of the router changes, and you are disconnected. To reconnect, close and restart your browser and type http://www.routerlogin.net.
• Page 72: Set up a bridge for a port group or VLAN tag. Some devices, such as an IPTV, cannot function behind the router’s network address translation (NAT) service or firewall. You can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge. If your ISP provides instructions for how to set up a bridge for IPTV and Internet service, follow those instructions. If the devices connected to the router include an IPTV device, your ISP might require you to set up a bridge for a port group. A bridge with a port group prevents packets sent between the IPTV device and the router’s Internet port from being processed through the router’s NAT service. To configure a port group and enable the bridge, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings to display the VLAN/Bridge Settings page. Select the Enable VLAN/Bridge Setup check box to expand the page. Select the By bridge group radio button to expand the page.
• Page 73: Nighthawk AX4 4-Stream AX3000 WiFi Router Select a Wired Ports check box or a Wireless check box. If your device is connected to an Ethernet port on the router, select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected. If your device is connected to your router’s WiFi network, select the Wireless check box that corresponds to the router’s WiFi network to which the device is connected. You must select at least one Wired Ports or Wireless check box. Set up a bridge for a VLAN tag group. If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. To add a VLAN tag group and enable the bridge, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays.
• Page 74: Nighthawk AX4 4-Stream AX3000 WiFi Router Select the Enable VLAN/Bridge Setup check box. Select the By VLAN tag group radio button. Specify the following settings for the VLAN tag group: Name, VLAN ID, and Priority. Select the check box for a wired Ethernet port or wireless network. You must select at least one Ethernet port or wireless network. Set up an IPTV port that can lease an IP address from your IPTV service provider. Use this feature only if you subscribe to an IPTV service. Some IPTV ports cannot work behind NAT. You can set up a bridge connection from the WAN to one of the LAN ports. When IPTV is connected through WiFi, the home router must support bridging of the WAN port. The designated LAN port or WiFi name becomes an IPTV port with direct access to the WAN.
• Page 75: To configure an IPTV port: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. Select the Enable VLAN/Bridge Setup check box. The page expands. Select the By bridge group radio button. The page expands. Select a Wired Ports check box or a Wireless check box. Click the Apply button. Your settings are saved. Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
• Page 76: Nighthawk AX4 4-Stream AX3000 WiFi Router Your main Internet access is through a cable modem to an ISP. Your home network includes an ISDN router for connecting to the company where you are employed. When you set up your router, two implicit static routes were created. In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. To set up a static route: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > Static Routes. Click the Add button.
• Page 77: Nighthawk AX4 4-Stream AX3000 WiFi Router In the Route Name field, type a name for this static route for identification purposes only. To limit access to the LAN only, select the Private check box. To prevent the route from becoming active, clear the Active check box. Enter the following settings: Destination IP Address, IP Subnet Mask, Gateway IP Address, and Metric. The IP address of the gateway must be on the same LAN segment as the router. Click the Apply button. Your settings are saved. To edit a static route, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.
• Page 78: Nighthawk AX4 4-Stream AX3000 WiFi Router To delete a static route, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. To enable or disable implicit beamforming, launch a web browser from a computer or mobile device that is connected to the router network.
• Page 79: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Scroll down below the WPS Settings section and select or clear the Enable Implicit BEAMFORMING check box. Selecting this check box enables implicit beamforming. Clearing this check box disables implicit beamforming. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Enable or disable MU-MIMO. Multiuser multiple input, multiple output (MU-MIMO) improves performance when many WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO to function, WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band. This feature is enabled by default, but you can disable it. To enable or disable MU-MIMO, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Scroll down below the WPS Settings section and select or clear the Enable MU-MIMO check box.
• Page 80: Nighthawk AX4 4-Stream AX3000 WiFi Router Selecting this check box enables MU-MIMO. Clearing this check box disables MU-MIMO. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Protected Management Frames (PMF) is a security feature that protects unicast and multicast management frames from being intercepted and changed for malicious purposes. This feature is disabled by default. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Enable or disable the PMF feature. Click the Apply button. Your settings are saved.
• Page 81: Nighthawk AX4 4-Stream AX3000 WiFi Router Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players. To specify media server settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Specify the settings: Enable DLNA Media Server. Select this check box to enable this device to act as a media server. Media Server Device Name. Click the Edit button to change the router's media server name. Content Scan. The router automatically scans for media files whenever new files are added to your ReadySHARE USB storage device. Click the Apply button. Your settings are saved.
• Page 82: Optimize performance for applications such as internet gaming, high-definition video streaming, and VoIP communication. The router uses Wi-Fi Multimedia Quality of Service (WMM QoS) by default. Use Dynamic QoS to optimize internet traffic management. Improve network connections with Universal Plug and Play. Wi-Fi Multimedia Quality of Service is available. Enable or disable AX WiFi. Enable or disable Smart Connect.
• Page 83: Nighthawk AX4 4-Stream AX3000 WiFi Router Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth. To enable Dynamic QoS, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select QoS on the BASIC Home page to display the QoS page. Select the Enable QoS check box. Specify your Internet bandwidth by letting Speedtest detect it. For more accurate Speedtest results, ensure that no other devices are accessing the Internet. Select the Let Speedtest detect my Internet bandwidth radio button and click the Take a Speedtest button.
• Page 84: Nighthawk AX4 4-Stream AX3000 WiFi Router Define your Internet bandwidth by selecting the appropriate radio button and entering your download and upload speeds. Click the Apply button to save your settings. The router uses a QoS database to implement Dynamic QoS, which can be automatically updated by default. You can enable or disable the automatic Dynamic QoS database update through the router's settings. Launch a web browser from a device connected to the router network to access the settings. Enter the router login URL to open the login window. Use the admin username and your specified password to log in, noting that both are case-sensitive. Select QoS from the BASIC Home page to access the QoS settings. You can choose to automatically update the performance optimization database or not. Click the Apply button to save any changes made to the QoS settings. If automatic updates are disabled, you can manually update the dynamic QoS database. The router's QoS database includes popular applications and services for performance optimization.
• Page 85: Nighthawk AX4 4-Stream AX3000 WiFi Router To manually update the Dynamic QoS database, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select QoS. The QoS page displays. Click the Update Now button. The router checks for the newest version of the database and downloads it. Click the Apply button. Your settings are saved. Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. To enable Universal Plug and Play, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password.
• Page 86: Nighthawk AX4 4-Stream AX3000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > Advanced Setup > UPnP. Select the Turn UPnP On check box. By default, this check box is selected. Type the advertisement period in minutes. The default period is 30 minutes. Type the advertisement time to live in hops. The default value for the advertisement time to live is 4 hops. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router. To refresh the information in the UPnP Portmap Table, click the Refresh button. Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background.
• Page 87: Nighthawk AX4 4-Stream AX3000 WiFi Router WMM must be enabled for both it and the client running that application. We recommend that you do not disable the WMM settings. If you disable the WMM settings for 2.4 GHz or 5 GHz, the maximum link rate your router can reach is 54 Mbps. To disable the WMM settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin, and the password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > QoS Setup to display the QoS page. Click the WMM tab to access WMM settings. Clear the Enable WMM settings check boxes for both 2.4 GHz and 5 GHz. Click the Apply button to save your settings. AX WiFi improves your network's capacity, Internet upload and download speeds, and WiFi range. AX WiFi is enabled by default.
• Page 88: Nighthawk AX4 4-Stream AX3000 WiFi Router To enable or disable AX WiFi, launch a web browser from a device connected to the router network and enter http://www.routerlogin.net. The user name is admin, and the password is the one specified during the first login. Select Wireless to access the Wireless Setup page. Select or clear the Enable AX check box to turn on or off AX WiFi. Click the Apply button to save your settings. Smart Connect selects the fastest WiFi band for your device, requiring the 2.4 GHz and 5 GHz bands to use the same WiFi network name and password. If Smart Connect is enabled and the SSIDs and passwords do not match, the 2.4 GHz band settings overwrite the 5 GHz band settings. To enable or disable Smart Connect, launch a web browser from a device connected to the router network and enter http://www.routerlogin.net. Enter the router admin user name and password to access the settings.
• Page 89: Nighthawk AX4 4-Stream AX3000 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless. The Wireless Setup page displays. Select or clear the Enable Smart Connect check box. Selecting this check box turns on Smart Connect and clearing this check box turns off Smart Connect. Click the Apply button. Your settings are saved.
• Page 90: Manage your router This chapter describes the router settings for administering and maintaining your router and home network. The chapter contains the following sections: Update the router firmware Change the admin password Enable admin password recovery Recover the admin password View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet traffic Manage the router configuration file Connect to your router with Anywhere Access
• Page 91: Nighthawk AX4 4-Stream AX3000 WiFi Router Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. The router firmware is stored in flash memory. You might see a message at the top of the router pages when new firmware is available. We recommend that you connect a computer to the router using an Ethernet connection to update the firmware. To check for new firmware and update your router: Launch a web browser from a computer that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Router Update. Click the Check button. The router finds new firmware information if any is available. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update.
• Page 92: Nighthawk AX4 4-Stream AX3000 WiFi Router When the upload is complete, your router restarts. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating. If you want to upload a specific firmware version, or your router fails to update its firmware automatically, follow these instructions. We recommend that you connect a computer to the router using an Ethernet connection to upload the firmware. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. The correct firmware file uses an .img or .chk extension. Enter http://www.routerlogin.net. A login window opens. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Administration > Router Update. To avoid the risk of corrupting the firmware, do not interrupt the update. If your router does not reboot, check the Router Status page to confirm whether the new firmware version uploaded.
• Page 93: Nighthawk AX4 4-Stream AX3000 WiFi Router Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Administration > Set Password. Type the old password in the Old Password field. Type the new password in the Set Password and Repeat New Password fields. Click the Apply button. Your settings are saved. Enable admin password recovery We recommend that you enable password recovery so that you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.
• Page 94: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select ADVANCED > Administration > Set Password. Select the Enable Password Recovery check box. Select two security questions and provide answers to them. Click the Apply button. Your settings are saved. If you set up the password recovery feature, you can recover your router admin password. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the serial number of the router. A window opens requesting the answers to your security questions. Click the Login again button.
• Page 95: Nighthawk AX4 4-Stream AX3000 WiFi Router To view information about the router and the Internet, modem, and WiFi settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. A green icon indicates that the Internet connection is fine and no problems exist. A red icon indicates that configuration problems exist for the Internet connection or the connection is down. An amber icon indicates that the Internet port is configured but cannot get an Internet connection.
• Page 96: Nighthawk AX4 4-Stream AX3000 WiFi Router To display the statistics of the Internet port: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays information such as system up time, port statistics, status, transmitted packets, received packets, collisions, transmission bandwidth, reception bandwidth, up time, and poll interval.
• Page 97: Nighthawk AX4 4-Stream AX3000 WiFi Router To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. To check the Internet connection status, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. The information that displays depends on the type of Internet connection. The IP address that is assigned to the router is displayed. The subnet mask that is assigned to the router is displayed. The IP address for the default gateway that the router communicates with is displayed.
• Page 98: Nighthawk AX4 4-Stream AX3000 WiFi Router To release (stop) the Internet connection, click the Release button. To renew (restart) the Internet connection, click the Renew button. To exit the screen, click the Close Window button. To view and manage logs of router activity, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Logs to display the Logs page. To customize the logs, scroll down and clear or select the check boxes in the Include in Log section. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To email the log immediately, click the Send Log button.
• Page 99: You must set up email notifications in order to receive the logs. The router emails the logs to the address that you specified when you set up email notifications. Click the Apply button to save your settings. You can view all computers and devices that are currently connected to your network. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password to log in. Select Attached Devices to view connected devices. The displayed information includes connection type, device name, IP address, and MAC address. Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.
• Page 100: Nighthawk AX4 4-Stream AX3000 WiFi Router To monitor Internet traffic, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password. The user name is admin, and the password is the one specified during the first login. Select ADVANCED > Advanced Setup > Traffic Meter to access the Traffic Meter page. Select the Enable Traffic Meter check box to control the volume of Internet traffic. Use either the traffic volume control feature or the connection time control feature to manage traffic. If your ISP charges for extra data volume, enter the extra data volume in MB in the specified field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date. To start the traffic counter immediately, click the Restart Counter Now button. Specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached.
• Page 101: Nighthawk AX4 4-Stream AX3000 WiFi Router To update the Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button. The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. To back up the router’s configuration settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Backup Settings. Click the Back Up button. Follow the direction of your browser to save the file. A copy of the current settings is saved in the location that you specified. CAUTION: This process erases all settings that you configured in the router.
• Page 102: Nighthawk AX4 4-Stream AX3000 WiFi Router To erase the settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. Click the Erase button. The configuration is reset to factory default settings. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. To restore configuration settings that you backed up: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. Click the Browse button to find and select the .cfg file. Click the Restore button.
• Page 103: Nighthawk AX4 4-Stream AX3000 WiFi Router The file is uploaded to the router and the router restarts. Do not interrupt the restoration process. The Anywhere Access feature on the Nighthawk app allows you to connect to your router when you're away from home and change its settings. Before you can use the Anywhere Access feature on the Nighthawk app, you must update your router’s firmware and download the latest Nighthawk app for your mobile device. For more information about how to update your router’s firmware, see Check for new firmware and update the router on page 91. To disable LED blinking or turn off the LEDs, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > LED Control Settings to access the LED Control Settings page. To disable blinking, select the appropriate radio button for the LEDs.
• Page 104: To set your time zone, launch a web browser from a computer or mobile device connected to the router network. Enter the router login URL to access the login window. The user name is admin, and the password is the one specified during the first login. Select ADVANCED > Administration > NTP Settings to access the NTP Settings page. Choose your time zone from the menu provided. If applicable, select the option to automatically adjust for daylight saving time. Click the Apply button to save your settings. To return the router to its factory default settings, use the Reset button on the back of the router or the Erase function. This may be necessary if you lose track of changes made to the router settings or move the router to a different network.
• Page 105: Nighthawk AX4 4-Stream AX3000 WiFi Router After you reset the router to factory default settings, the user name is admin, the password is password, the LAN IP address is 192.168.1.1, and the DHCP server is enabled. If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it, first try to use an IP scanner application to detect the IP address. To reset the router to factory default settings, locate the Reset button on the back of the router. Using a straightened paper clip, press and hold the Reset button for at least five seconds. The Power LED starts blinking. When the reset is complete, the router restarts. To avoid the risk of corrupting the firmware, do not interrupt the reset. To erase the settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password, which are case-sensitive.
• Page 106: Nighthawk AX4 4-Stream AX3000 WiFi Router Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. Click the Erase button. The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. To avoid the risk of corrupting the firmware, do not interrupt the reset. Do not close the browser, click a link, or load a new page. Do not turn off the router. Wait until the router finishes restarting.
• Page 107: This chapter describes how to access and manage storage devices attached to your router. ReadySHARE lets you access and share USB storage devices connected to the router. You can use a USB port on the router to connect a USB storage device like a flash drive or hard drive. Do not connect a computer, USB modem, CD drive, or DVD drive to a USB port on the router. The chapter contains the following sections: - USB device requirements - Connect a USB storage device to the router - Access a storage device connected to the router from a Windows-based computer - Map a USB device to a Windows network drive - Access a storage device that is connected to the router from a Mac - Enable FTP access within your network - View network folders on a storage device - Add a network folder on a USB storage device - Edit a network folder on a USB storage device - Safely remove a USB storage device
• Page 108: Nighthawk AX4 4-Stream AX3000 WiFi Router The router works with most USB-compliant external flash and hard drives. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device. The router supports the following file system types for full read/write access: FAT16, FAT32, NTFS, NTFS with compression format enabled, Ext2, Ext3, Ext4, HFS, HFS+. ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router. To connect a USB device, insert your USB storage device into a USB port on the router. If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router. When you connect the USB storage device to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).
• Page 109: Nighthawk AX4 4-Stream AX3000 WiFi Router To access the USB storage device from a Windows-based computer, connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, connect it. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). To map the USB storage device to a Windows network drive, connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, connect it. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).
• Page 110: Nighthawk AX4 4-Stream AX3000 WiFi Router To access a storage device from a Mac, connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, connect it. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). On a Mac that is connected to the network, select Go > Connect to Server. In the Server Address field, enter smb://readyshare. When prompted, select the Guest radio button. If you set up access control on the router, select the Registered User radio button and enter admin for the name and router admin password for the password. For more information about access control, see Enable access control to allow or block access to the Internet. Right-click the USB device and select Map network drive. Select the drive letter to map to the new network folder. The USB storage device is mapped to the drive letter that you specified.
• Page 111: Nighthawk AX4 4-Stream AX3000 WiFi Router Enable FTP access within your network. File Transfer Protocol (FTP) lets you download and upload large files faster. To enable FTP access within your network, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select the FTP check box. Click the Apply button. Your settings are saved. You can view network folders on a storage device that is connected to the router. To view network folders, launch a web browser from a computer or mobile device connected to the router network.
• Page 112: Nighthawk AX4 4-Stream AX3000 WiFi Router Scroll down to the Available Networks Folder section to view the following settings. If only one USB device is connected, the default share name is USB_Storage. You can click the name or you can type it in the address field of your web browser. If Not Shared is shown, the default share was deleted and no other share for the root folder exists. The permissions and access controls on the network folder can be set. All–no password (the default) allows all users to access the network folder. You can add network folders on a USB storage device connected to a router USB port. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin and the password is the one that you specified the first time that you logged in. In the Available Network Folders section, select the USB storage device. Click the Create Network Folder button to add a network folder.
• Page 113: Nighthawk AX4 4-Stream AX3000 WiFi Router If this window does not open, your web browser might be blocking pop-ups. Change the browser settings to allow pop-ups. From the USB Device menu, select the USB drive. We recommend that you do not attach more than one drive to one USB port. Click the Browse button and in the Folder field, select the folder. In the Share Name field, type the name of the share. From the Read Access menu and the Write Access menu, select the settings that you want. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. Click the Apply button. The folder is added on the USB storage device. You can edit network folders on USB storage devices connected to a router USB port. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin.
• Page 114: Nighthawk AX4 4-Stream AX3000 WiFi Router Change the settings in the fields as needed. Click the Apply button. Your settings are saved. Before you physically disconnect a USB storage device from the router USB port, log in to the router and take the USB storage device offline. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The user name and password are case-sensitive. In the Available Network Folders sections, select the USB storage device. Click the Safely Remove USB Device button. This takes the device offline. Physically disconnect the USB storage device.
• Page 115: Use Dynamic DNS to access USB storage devices through the Internet. With Dynamic DNS, you can access a USB device connected to a USB port on the router when you’re not home. This chapter contains the following sections: Set up and manage Dynamic DNS. Set up FTP access through the Internet. Your personal FTP server. Access USB storage devices through the Internet.
• Page 116: Nighthawk AX4 4-Stream AX3000 WiFi Router Set up and manage Dynamic DNS Most ISPs use dynamically assigned IP addresses, which can change at any time. You can get a free account with a Dynamic DNS service to access your home network using a domain name. To use this account, you must set up the router to use Dynamic DNS. The router notifies the Dynamic DNS service provider whenever its IP address changes. If your ISP assigns a private WAN IP address, the Dynamic DNS service does not work. To set up FTP access, launch a web browser from a device connected to the router network. Enter the router's login URL and provide the admin user name and password. Select the FTP (via Internet) check box and click the Apply button to save your settings. To limit access to the admin user, select a device in the Available Network Folder's section. Click the Edit button to modify access settings.
• Page 117: Nighthawk AX4 4-Stream AX3000 WiFi Router In the Read Access menu, select admin. In the Write Access menu, select admin. Click the Apply button. Your settings are saved. To set up your FTP server, you must register for a NETGEAR Dynamic DNS service account and specify the account settings. The router supports only basic DDNS, and the login and password might not be secure. To set up your personal account and use FTP, get your NETGEAR Dynamic DNS domain name. Make sure that your Internet connection is working; your router must use a direct Internet connection. Connect a storage device to the router. If your USB storage device uses a power supply, connect it. When you connect the USB storage device to the router USB port, it might take up to two minutes before it is ready for sharing. Set up FTP access in the router.
• Page 118: Nighthawk AX4 4-Stream AX3000 WiFi Router Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. Select the Use a Dynamic DNS Service check box. In the Host Name field, type the name that you want to use for your URL. In the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your account. Click the Register button. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.
• Page 119: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Dynamic DNS. Select the Use a Dynamic DNS Service check box. From the Service Provider menu, select your provider. In the Host Name field, type the host name for your account. Specify either the user name or the email address for your account. In the Password field, type the password for your DDNS account. Click the Apply button. Your settings are saved. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. You can change the settings for your Dynamic DNS account. Launch a web browser from a computer or mobile device that is connected to the router network.
• Page 120: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Dynamic DNS. Change your DDNS account settings as necessary. Click the Apply button. You can access USB storage devices through the Internet when you’re not home. To connect with Dynamic DNS, type the DNS name. To connect without Dynamic DNS, type the router’s Internet port IP address. You can view the router’s Internet IP address on the BASIC Home page. You can use FTP to share files on a USB device connected to the router. Use Dynamic DNS to access USB storage devices through the Internet.
• Page 121: Use VPN to access your network. You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. Set up a VPN connection. Specify VPN service in the router. Install OpenVPN software. Use a VPN tunnel on your Windows computer. Use VPN to access the router’s USB device and media. Use VPN to access your Internet service at home.
• Page 122: Nighthawk AX4 4-Stream AX3000 WiFi Router Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router. To use a DDNS service, register for an account with a host name. Specify VPN service in the router You must specify the VPN service settings in the router before you can use a VPN connection. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router user name and password. Select ADVANCED > Advanced Setup > VPN Service. Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974.
• Page 123: Nighthawk AX4 4-Stream AX3000 WiFi Router To change the service type, scroll down and select the TCP radio button. To change the port, scroll down to the Service Port field, and type the port number that you want to use. Click the Apply button. Your changes are saved. VPN is enabled in the router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection. You must install this software on each Windows computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your router. To install VPN client software on your Windows computer: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. Make sure that the Enable VPN Service check box is selected.
• Page 124: Nighthawk AX4 4-Stream AX3000 WiFi Router In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. Use VPN to access your network.
• Page 125: Nighthawk AX4 4-Stream AX3000 WiFi Router To specify the destination folder, click the Browse button and select a destination folder. Click the Install button. The window displays the progress of the installation and then displays the final installation page. Click the Finish button. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:Program filesOpenVPNconfig by default. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings. In the local area connection list, find the local area connection with the device name TAP-Windows Adapter.
• Page 126: Nighthawk AX4 4-Stream AX3000 WiFi Router Select the local area connection and change its name to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. You must install OpenVPN software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer, launch a web browser from a device connected to the router network. Enter http://www.routerlogin.net to access the router login window. Enter the router user name and password. The user name is admin, and the password is case-sensitive. Select ADVANCED > Advanced Setup > VPN Service to access the VPN Service page. Make sure that the Enable VPN Service check box is selected. Specify any VPN service settings on the page. Click the For non-Windows button to download the OpenVPN configuration files. Visit https://tunnelblick.net/index.html to download the OpenVPN client utility for Mac OS X. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. The client utility must be installed by a user with administrative privileges.
• Page 127: Nighthawk AX4 4-Stream AX3000 WiFi Router Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. Make sure that the Enable VPN Service check box is selected. Click the For Smart Phone button to download the OpenVPN configuration files. On your iOS device, download and install the OpenVPN Connect app from the Apple app store. Install OpenVPN software on an Android device. You must install this software on each Android device that you plan to use for VPN connections to your router.
• Page 128: Nighthawk AX4 4-Stream AX3000 WiFi Router To install VPN client software on an Android device: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. Make sure that the Enable VPN Service check box is selected. Specify any VPN service settings on the page. Click the For Smart Phone button to download the OpenVPN configuration files. On your Android device, download and install the OpenVPN Connect app from the Google Play Store. On your computer, unzip the configuration files that you downloaded and send the files to your Android device. Open the .ovpn file using the OpenVPN Connect app.
• Page 129: Nighthawk AX4 4-Stream AX3000 WiFi Router The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. To open a VPN tunnel, launch the OpenVPN application with administrator privileges. You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box. Right-click the OpenVPN icon and select Connect. The VPN connection is established. You can launch a web browser and log in to your router.
• Page 130: Nighthawk AX4 4-Stream AX3000 WiFi Router Use VPN to access the router’s USB device and media To access a USB device and download files from your Windows-based computer using VPN: On your Windows-based computer, open the Windows file manager and select Network. The ReadySHARE icon displays in the Computer section and the remote router icon displays in the Media Devices section. If the icons do not display, click the Refresh button to update the window. To access the USB device, click the ReadySHARE icon. To access media on the router’s network, click the remote router icon. Use VPN to access your Internet service at home. Nighthawk lets you use a VPN connection to access your own Internet service when you’re away from home.
• Page 131: Nighthawk AX4 4-Stream AX3000 WiFi Router Set up VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. To allow VPN clients to use your home Internet service: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service radio button. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. Click the Apply button. Your settings are saved. Click the For Windows or For Non Windows button and download the configuration files for your VPN clients. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device.
• Page 132: Nighthawk AX4 4-Stream AX3000 WiFi Router To allow VPN clients to access only your home network: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service radio button. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. Click the Apply button. Your settings are saved. Click For Windows or For Non Windows button and download the configuration files for your VPN clients. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. Set up the router to allow VPN access to your Internet service.
• Page 133: Nighthawk AX4 4-Stream AX3000 WiFi Router When the VPN connection is established, launch your Internet browser. Use VPN to access your network.
• Page 134: Manage port forwarding and port triggering. You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: Manage port forwarding to a local server, Port triggering.
• Page 135: Nighthawk AX4 4-Stream AX3000 WiFi Router Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. The router can forward incoming traffic with specific protocols to computers on your local network. Set up port forwarding to a local server To forward specific incoming protocols: Decide which type of service, application, or game you want to provide. Find the local IP address of the computer on your network that will provide the service. Assign the server computer a reserved IP address. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router user name and password. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. From the Service Name menu, select the service name. In the Server IP Address field, enter the IP address of the computer that will provide the service.
• Page 136: Nighthawk AX4 4-Stream AX3000 WiFi Router To add a custom service, find out which port number or range of numbers the application uses. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router login URL. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. Click the Add Custom Service button. In the Service Name field, enter a descriptive name. From the Protocol menu, select the protocol. In the External port range field, enter the port range. Specify the internal ports by selecting the appropriate method.
• Page 137: Nighthawk AX4 4-Stream AX3000 WiFi Router You can enter a port range and fixed ports in one rule. In the Internal IP address field, type the IP address or select the radio button for an attached device. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page. To edit a port forwarding entry, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. In the table, select the radio button next to the service name. Click the Edit Service button. Change the settings as needed and click the Apply button.
• Page 138: Nighthawk AX4 4-Stream AX3000 WiFi Router To delete a port forwarding entry, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password, which is case-sensitive. The BASIC Home page displays after logging in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering to access the Port Forwarding / Port Triggering page. Leave the Port Forwarding radio button selected and select the radio button next to the service name in the table. Click the Delete Service button to delete the service. To make a local web server public, assign your web server a fixed IP address or a dynamic IP address using DHCP address reservation. Configure the router to forward the HTTP service to the local address of your web server. (Optional) Register a host name with a Dynamic DNS service to simplify access to your server from the Internet.
• Page 139: Nighthawk AX4 4-Stream AX3000 WiFi Router The following sequence shows the effects of a port forwarding rule. Your router receives the message and finds your port forwarding rule for incoming port 80 traffic. The router changes the destination in the message to IP address 192.168.1.33 and sends the message to that computer. Your web server at IP address 192.168.1.33 receives the request and sends a reply message to your router. Your router performs Network Address Translation (NAT) on the source IP address and sends the reply through the Internet. Port triggering is a dynamic extension of port forwarding that is useful in specific cases. With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify. Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed. If you use applications such as multiplayer gaming or peer-to-peer connections, enable Universal Plug and Play (UPnP).
• Page 140: Nighthawk AX4 4-Stream AX3000 WiFi Router To add a port triggering service: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Triggering radio button. Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User menu, select a user option. From the Service Type menu, select TCP or UDP or TCP/UDP. In the Triggering Port field, enter the number of the outbound traffic port that will open the inbound ports. Click the Apply button. The service is now in the Portmap Table. You must enable port triggering before the router uses port triggering.
• Page 141: Nighthawk AX4 4-Stream AX3000 WiFi Router To enable port triggering: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button. Clear the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering even if you specified port triggering settings. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls how long the inbound ports stay open when the router detects no activity. Click the Apply button. Your settings are saved. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.
• Page 142: Nighthawk AX4 4-Stream AX3000 WiFi Router Manage port forwarding and port triggering The router creates an entry in its internal session table describing the communication session between your computer and the IRC server. Your router performs Network Address Translation (NAT) on the source address and port. The router creates another session entry to send any incoming port 113 traffic to your computer. When your router receives the incoming message to destination port 33333, it checks its session table for an active session. The router restores the original address information replaced by NAT and sends the reply message to your computer. When your router receives the incoming message to destination port 113, it checks its session table for an active session associated with your computer. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer. The router eventually senses a period of inactivity in the communications and removes the session information from its session table.
• Page 143: Troubleshooting provides information to help you diagnose and solve problems with your router. If you do not find the solution here, check the NETGEAR support site for product and contact information. The chapter contains sections on quick tips, troubleshooting with the LEDs, and issues such as not being able to log in to the router or access the Internet. It also covers troubleshooting Internet browsing, changes not being saved, WiFi connectivity issues, and using the ping utility to troubleshoot your network.
• Page 144: Nighthawk AX4 4-Stream AX3000 WiFi Router Sequence to restart your network If you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes. Check the power adapter and Ethernet cable connections If the router does not start, make sure that the power adapter cable is securely plugged in. If the Internet connection or LAN connections do not function, make sure that the Ethernet cables are securely plugged in. Check the WiFi settings Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and the router match exactly. The WiFi network name (SSID) and WiFi security settings of the router and the computer or mobile device must match exactly. Check the network settings If your computer or mobile device cannot connect to the router, make sure that the network settings of the computer or mobile device are correct. Computers and mobile devices must use network IP addresses on the same network as the router.
• Page 145: Nighthawk AX4 4-Stream AX3000 WiFi Router Some Internet service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address on the Attached Devices page of the router web interface. By default, the router uses standard LED settings. After you turn on power to the router, verify that the Power LED is lit. Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. Make sure that you are using the power adapter that NETGEAR supplied for this product. If the Power LED blinks slowly and continuously, the router firmware is corrupted. If all the LEDs stay on, this indicates a fault within the router.
• Page 146: Nighthawk AX4 4-Stream AX3000 WiFi Router If all LEDs are still lit one minute after power-up, cycle the power to see if the router recovers. Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause. If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made, check the Ethernet cable connections at the router and at the modem or computer. Ensure that power is turned on to the connected modem or computer and that you are using the correct cable. When connecting the router’s Internet port to a modem, use the cable that was supplied with the modem, which can be a standard straight-through Ethernet cable or an Ethernet crossover cable. If the WiFi LED stays off, check if the WiFi On/Off button on the router has been pressed. The WiFi LED is lit when the WiFi radios are turned on. If you are unable to log in to the router, check the cable connection between the computer and the router if using an Ethernet-connected computer. For WiFi-enabled devices, check the WiFi connection. Make sure you are using the correct login information. The user name is admin, and the password is the one specified during the first login. The user name and password are case-sensitive.
• Page 147: Nighthawk AX4 4-Stream AX3000 WiFi Router Make sure that Java, JavaScript, or ActiveX is enabled in your browser. Ensure that the IP address of your computer or mobile device is in the same subnet as the router. If the IP address of your computer or mobile device is shown as 169.254.x.x, check the connection to the router and reboot your device. If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. If the router is in access point mode or bridge mode and you do not know the IP address, use an IP scanner application to detect it. If you are setting up your NETGEAR router as a replacement for an ADSL gateway, note that it cannot perform many gateway services. Check if the router can obtain a WAN IP address from your Internet service provider (ISP) if you cannot access the Internet. You can determine whether the request for a WAN IP address was successful using the router web interface.
• Page 148: Nighthawk AX4 4-Stream AX3000 WiFi Router Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. Check to see that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your modem to recognize your new router by restarting your network. Your Internet service provider (ISP) might require a login program. If your ISP requires a login, the login name and password might be set incorrectly. If your router obtained an IP address, but your computer does not load any web pages from the Internet, it might be for one or more reasons.
• Page 149: Nighthawk AX4 4-Stream AX3000 WiFi Router If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet, you no longer need to run that software after installing your router. If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for several reasons. The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access. Your computer might not recognize any DNS server addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. Restart the computer and verify that the router address is listed by your computer as the default gateway address. When entering configuration settings, always click the Apply button before moving to another page or tab, or your changes are lost. Click the Refresh or Reload button in the web browser to ensure the changes are reflected. It is possible that the changes occurred, but the old settings might be in the web browser’s cache.
• Page 150: Nighthawk AX4 4-Stream AX3000 WiFi Router If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem. Check the WiFi LED on the router. If it is off, you can press the WiFi On/Off button on the router to turn the router WiFi radios back on. If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in your WiFi client’s scanning list. Does your WiFi device support the security that you are using for your WiFi network (WPA, WPA2, or WPA3)? If you want to view the WiFi settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Be sure to click the Apply button if you change settings. If your WiFi device finds your network but the signal strength is weak, check the conditions. Place your computer near the router but at least 6 feet (1.8 meters) away and see whether the signal strength improves. Are objects between the router and your computer blocking the WiFi signal? You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
• Page 151: Nighthawk AX4 4-Stream AX3000 WiFi Router To ping the router from a Windows-based computer, click the Start button and select Run. Type ping followed by the IP address of the router in the field provided. If the path is working, you see a message indicating a successful ping. If the path is not working, you may see a message indicating a request timed out. Check that the numbered LAN port LED is lit for the port to which you are connected. Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Ensure that the IP address for your router and your computer are correct and on the same subnet. To test the path from a Windows-based computer to a remote device, type ping -n 10 followed by the IP address of the remote device. If the path is functioning correctly, messages will display similar to those shown in the LAN path test. Make sure that the appropriate LEDs are lit for your network devices. If your router and computer are connected to a separate Ethernet switch, ensure that the link LEDs are lit for the switch ports. Troubleshooting steps may be necessary if the path is not functioning correctly.
• Page 152: Nighthawk AX4 4-Stream AX3000 WiFi Router Check to see that the IP address of your router is listed as the default gateway for your computer. Verify that the IP address of the router is listed as the default gateway. Check to see that the network address of your computer is different from the network address of the remote device. Check to see that your cable or DSL modem is connected and functioning. If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Configure your router to “clone” or “spoof” the MAC address from the authorized computer if your ISP restricts access.
• Page 153: This chapter includes technical information about your router. The chapter covers the following topics: Factory settings. Technical specifications.
• Page 154: Factory settings allow you to return the router to its original configuration. To reset the router, press and hold the Reset button for at least seven seconds. The router login can be accessed via www.routerlogin.com or www.routerlogin.net. The default username is admin and the default password is password. The WAN MAC address uses the default hardware address. The WAN MTU size is set to 1500. The LAN IP address is 192.168.1.1 with a subnet mask of 255.255.255.0. The DHCP server is enabled with a range from 192.168.1.2 to 192.168.1.254. The DHCP starting IP address is 192.168.1.2 and the ending IP address is 192.168.1.254. The time zone is set to Pacific time. Daylight saving time is disabled. SNMP is also disabled.
• Page 155: Nighthawk AX4 4-Stream AX3000 WiFi Router Factory default settings include the SSID name found on the router label and security set to WPA2-Personal (AES). Broadcast SSID is enabled, with transmission speed up to 600 Mbps at 2.4 GHz and up to 2400 Mbps at 5 GHz. Operating mode supports various data and routing protocols including TCP/IP, DHCP, and PPPoE. The power adapter specifications vary by region, with North America using 100-120V input and Europe using 100–240V input. Operating temperature ranges from 0° to 40°C, with a maximum operating humidity of 90% relative humidity, noncondensing. The router is compatible with LAN standards including 10BASE-T, 100BASE-TX, and 1000BASE-T.
• Page 156: Nighthawk AX4 4-Stream AX3000 WiFi Router Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45. Maximum WiFi signal rate complies with the IEEE 802.11 standard. 2.4GHz AX: 2x2 (Tx/Rx) 1024/256 QAM, up to 600Mbps. 5GHz AX: 2x2 (Tx/Rx) 1024 QAM, up to 2400Mbps. Backwards compatible with 802.11a/b/g/n/ac WiFi. Limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes). WPA2-Personal [AES] security. WPA-Personal [TKIP] + WPA2-Personal [AES] security. WPA3-Personal [SAE] security. Actual data throughput and wireless coverage will vary and may be lowered by network and environmental conditions. NETGEAR makes no representations or warranties about this product’s compatibility with AX standards.