Tenda AXE5700 Wi-Fi 6E Router User Manual

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This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova.  

If your problem is not included, contact our Technical Support  

(email to support.us@tenda.cn) with the product model and problem details.  

Catalogues  

Before You Buy  

Before You Buy  

Q1. Can different Nova models work together ?  

Q1. Can different Nova models work together ?  

Q2. Is the coverage area as large as advertised?  

Q3. How many Nova units can I add to my network?  



WiFi 5 Series (MW Series) can only be combined with WiFi  

Q4. Can Nova automatically establish a network with  

5 Series products. WiFi 6 Series (MX Series) can only be  

combined with WiFi 6 Series products.  

Tip: We do not recommend combining 2 band products with 3 band products  

through WiFi.  

other Brands' mesh devices?  

Install Guide  

Q5. How to install the primary node?  

Q6. How to connect child nodes  

Q2. Is the coverage area as large as advertised?  

Q7. How to place nodes properly to balance network  

speed, coverage, and network stability?  



Coverage estimates are based on normal use conditions.  

Something Goes Wrong  

Actual range and performance can vary, including due to factors  

such as interference, device usage, building materials, thickness of  

wall and obstructions. Throughput and coverage estimates are a  

configuration reference, not a performance guarantee.  

Q8. Mesh WiFi Network System is unstable  

Q9. Child nodes cannot connect to primary node  

Q10. Unstable signal, unstable speed  

Q11. Internet speed drops after a period of use.  

Q12. The phone frequently disconnects from WiFi  

automatically  

Q3. How many Nova units can I add to my network?  

Q13. Some devices cannot connect to WiFi, but  

others can  



A mesh network system can be composed of up to 8 nova  

units. Considering network stability, we recommend a maximum  

of 6 nova units.  

Further Assistance  

Q14. Unable to connect to smart home devices  

Q4. Can Nova automatically establish a network with other  

Brands' mesh devices?  



No. The Easy Mesh Protocol only supports interconnection of  

products of the same brand  

         

(1 votes, average: 5.00 out of 5)

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Tenda AXE5700 Wi-Fi 6E Router User Manual Overview

Summary of Contents

• Page 1: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. Install Guide How to install the primary node? How to connect child nodes? How to place nodes properly to balance network speed, coverage, and network stability? A mesh network system can be composed of up to 8 Nova units. Considering network stability, we recommend a maximum of 6 Nova units. Coverage estimates are based on normal use conditions. Actual range and performance can vary due to factors such as interference, device usage, building materials, thickness of walls, and obstructions. The Easy Mesh Protocol only supports interconnection of products of the same brand.
• Page 2: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. The installation guide has a detailed description. How to install the primary node? How to extend child nodes? How to connect child nodes? How to place nodes properly to balance network speed, coverage, and network stability? Place nodes based on the color of the indicator light. When green solid, network speed and stability are the best. Yellow comes second. Flashing means that the network has not been successfully established. Internet speed drops after a period of use. The phone frequently disconnects from WiFi automatically.
• Page 3: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. Install guide How to install the primary node? How to connect child nodes? How to place nodes properly to balance network speed, coverage, and network stability? We advise you to adjust the position of nodes flexibly to balance network stability, quality, and coverage. The excessive number of nodes in the network leads to instability of the mesh WiFi network system. We suggest reducing the number of nodes to a maximum of 8. We suggest the distance between two nodes no more than two walls; if the position is not proper, please adjust the place and angle of Nova. Power off and restart two nodes, wait 1-2 minutes, and then check whether it can connect to the main node. If two nodes cannot connect to the main node still, please find a tool to hold on reset button for 20 seconds. Then lights turn to blinking blue, open the app and check whether it will pop a window that a new Nova unit is joining the current network system.
• Page 4: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. Mesh network topology connects a group of devices. We recommend placing the node in a location to bypass sources of interference. Install guide includes how to install the primary node and connect child nodes. Proper placement of nodes is essential for balancing network speed, coverage, and stability. Due to the number of WiFi signals, common channels may be congested; changing the channel in the web UI may help. Ensure consistent firmware versions for all nodes. Check for interference caused by increased WiFi signals in the surrounding area. Update firmware to the latest version. The phone may disconnect from WiFi automatically if the WiFi speed is not as good as the mobile network. You can turn off automatic switching to mobile network in your phone's WiFi settings.
• Page 5: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. After replacing the router, the WiFi name and password were not changed, and the device needs to forget WiFi and reconnect. Some devices have a lower version and cannot connect to WiFi when WPA3 network encryption is enabled; try changing the network security protocol to WPA2 or upgrading the device version. Parental controls are on and the device is blocked; please remove the device from the blacklist or turn off the feature in the background. How to install the primary node? How to connect child nodes? How to place nodes properly to balance network speed, coverage, and network stability? Mesh WiFi network system is unstable. Child nodes cannot connect to primary node. Unstable signal, unstable speed. Internet speed drops after a period of use. The phone frequently disconnects from WiFi automatically.
• Page 6: This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova. How to install the primary node? How to connect child nodes? How to place nodes properly to balance network speed, coverage, and network stability? Most smart homes can only connect to the 2.4GHz band. If the smart device cannot connect, please contact the merchant of the smart device first for assistance. Mesh WiFi Network System is unstable. Child nodes cannot connect to primary node. Unstable signal, unstable speed. Internet speed drops after a period of use. The phone frequently disconnects from WiFi automatically. Some devices cannot connect to WiFi, but others can.