eero SN10001 Outdoor 7 PoE Mesh Wi-Fi Router Installation Guide

1

243mm  

243mm  

81mm  

81mm  

81mm  

SYSTEM REQUIREMENTS  

Mounting on stucco, fiber cement, or wood:  

Mounting on vinyl siding:  

CONTENTS AND OPTIONAL ACCESSORIES  

eero SN10001  

installation guide  

03  

Mount the bracket.  

eero SN10001 is meant to extend your existing eero  

network. If you do not have an eero system, learn more at  

eero.com  

1. Insert vinyl siding clips at a joint between siding panels.  

1. Use the mounting bracket to mark the position of the  

mounting screws and a level to make sure they are at the  

same height. Make sure the eero logo on the mounting  

bracket is right side up.  

eero SN10001  

2. Secure the bracket to the clips with the included screws.  

The combination of the clips and the brackets will pinch  

the siding material. Tighten the clip screws to maximize  

retention force. Make sure the eero logo on the mounting  

bracket is right side up.  

30W Outdoor PoE+ power adapter, 18.6 ft.  

(may be sold separately)  

For your safety, the eero device’s longevity, and to  

maintain your warranty, follow these guidelines prior  

to drilling holes:  

eero SN10001 can be powered via a PoE+ switch or  

injector with a CAT5e (or better) Ethernet cable, or via the  

30W Outdoor PoE+ power adapter.  

2. For stucco: Drill pilot holes; then insert the anchors. Pilot  

holes should be 9/64 in. size for the provided 30 mm  

anchors and #8 screws. Use the screws to attach the  

bracket to the anchors.  

Mounting bracket  

M22 connector  

INTRODUCTION  

3. Use the leveling screws to bring the back of the mounting  

bracket vertical. Hand-tighten at least 1/2 turn beyond  

the point where the bracket is approximately level.  

• The device must be installed with ports facing  

downward for it to function properly and to  

prevent water accumulation and ingress. This is  

required for proper installation and failure to do  

so will void the warranty.  

This guide takes you through setup and installation of the  

eero SN10001 to extend your eero network outside.  

Because eero SN10001 is designed to operate outdoors,  

it’s essential to follow the instructions and warnings in this  

guide to avoid harm to you or damage to your device  

or property.  

3. For wood or fiber cement: Use the screws to attach the  

bracket to your surface.  

You will need the eero app. If you do  

not have the app, scan the QR code to  

download it and follow the instructions to  

set up your network.  

Vinyl  

siding  

Wood or  

fiber  

cement  

Concrete,  

brick, or  

cement  

Pole  

or post  

Stucco  

Included Accessories  

• Check for hidden wires/pipes before drilling holes to  

avoid damage during installation.  

Note: Fiber cement panels and shingles often have a  

downward slope. The SN10001 will operate properly at an  

angle. Alternatively, the retaining screws can be backed  

off, and the leveling screws in the bracket can be used to  

adjust the up/down angle. If the leveling screws are not  

used, they may be removed.  

Two leveling screws  

• Do not use a flat Ethernet cable, as the M22  

connector will not seal correctly around the cable.  

Installation instructions covered in this guide:  

Two vinyl siding clips  

with screws  

• In environments with frequent electrical surges,  

grounding the 30W Outdoor PoE+ power adapter  

is recommended. Ground wire is not included.  

TOOLS REQUIRED FOR INSTALLATION  

• Phillips screwdriver  

Determine how you are connecting your eero  

1

Two stainless screws,  

#8 (15 x 30 mm)  

SN10001 to your network.  

• Pencil or marker  

Stucco  

Wood  

Check for clearance above and below your  

2

desired location.  

Two drywall  

anchors (30 mm)  

• Power drill and drill bit (9/64 in. when using anchors;  

7/64 in. when not using anchors)—as needed  

CAUTION: When mounting this device in elevated  

locations, use precautions to ensure that  

the device does not fall and harm bystanders or  

damage property.  

Mounting on a pole:  

1. Insert the BAND-IT™ or stainless steel hose clamp  

(not included in the kit) through the slot on the back  

of the mounting bracket.  

• Level—as needed  

3

Mount the bracket.  

Not included accessories  

• Ladder or step stool—as needed  

BAND-IT™ straps, zip ties, or  

stainless steel hose clamp  

2. Ensure the eero logo on the mounting bracket is right  

side up and tighten the clamp around the pole.  

Scan the QR code  

to watch the  

installation video.  

Need help?  

Brick anchors  

If you require further support during the installation  

process, reach out to eero Customer Support by email  

at support@eero.com or by phone in the U.S. at  

+1-877-659-2347.  

Zip ties, P-clips, outdoor  

adhesive cable clips,  

grounding wire, and vinyl  

clips without fasteners  

As needed  

eero.com/setup  

01  

02  

03  

07  

08  

09  

Connect the device to the mounting bracket.  

Using a wired connection to your existing eero network?  

Connect the 30W Outdoor PoE+ power adapter or  

Ethernet cable.  

WARRANTY, SAFETY, AND LEGAL  

01  

02  

READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW  

THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER  

INJURY OR DAMAGE.  

Before mounting your eero SN10001, make sure the CAT5e  

(or better) Ethernet cable being used to power the eero and  

connect to your eero network is rated for outdoor use and is  

long enough to reach your desired location.  

1. Place the eero SN10001 on the mounting bracket,  

making sure the eero logo is right side up.  

1. If you are using the outdoor 30W Outdoor PoE+ power  

adapter, go to step 2 below. If you are using an Ethernet  

cable, insert the Ethernet cable through the M22  

connector as shown.  

CHOKING HAZARD: Small parts contained in your device and its accessories may  

present a choking hazard to small children.  

Determine how you are  

connecting to your network.  

Check for clearance above and  

below your desired location.  

Your device and adapter can withstand outdoor use and contact with water under certain  

conditions. However, your device is not intended for underwater use and may experience  

temporary effects from exposure to water. Do not intentionally immerse your device in  

water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not  

expose your device to pressurized water, high-velocity water, or extremely humid conditions  

(such as a steam room). Do not expose your device to saltwater or other conductive liquids.  

To protect against electric shock, do not place cord, plug, or device in water or other liquids.  

If your device gets wet from immersion in water or high-pressure water, carefully disconnect  

all cables without getting your hands wet and wait for them to dry completely before  

powering it on again. Do not attempt to dry your device with an external heat source,  

such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your  

device or any wires connected to your device during a lightning storm while your device is  

powered. If your device appears to be damaged, discontinue use immediately.  

To power your device, use only a Power-over-Ethernet+ (PoE+) switch or injector and a  

CAT5e (or better) Ethernet cable, or an eero 30W Outdoor PoE+ power adapter (model  

number C510011). Plug your power adapter into a power source that is easily accessible  

and near the equipment that it will be plugged into. Your device may get warm during  

normal use. In direct sun and high temperatures, avoid touching the device, as it can get  

quite hot.  

2. When lowered, the eero SN10001 should click securely  

into place.  

Connecting wirelessly to your existing eero network?  

For best results, mount the eero SN10001 at a height of 6  

to 15 ft. and free from obstructions. Ensure at least 1 ft. of  

clearance above the desired location so it can slide onto  

the mounting bracket—and at least 1 ft. of clearance  

below the desired location to avoid any surface (like a  

shelf) where water may pool.  

Before mounting your eero SN10001, check for wifi  

connectivity in your desired location. Plug your eero  

SN10001 into your outdoor outlet via the AC adapter, and  

add it to your eero network. After confirming the eero  

SN10001 has been connected, unplug it and proceed to the  

next step.  

Sealing Seal Body + O-Ring  

PRODUCT SPECIFICATIONS  

Device name: eero SN10001  

Model number: SN10001  

Electrical rating: PoE 25.5W | 802.3bt  

Operating temperature:  

-40°F-131°F (-40°C-55°C)  

Storage temperature:  

2. Plug in the Ethernet cable. Screw the M22 connector  

into the eero SN10001 base. Hand-tighten until the  

cable is sealed.  

-40°F-158°F (-40°C-70°C)  

Tested to meet IP66 standards.  

Operating altitude:  

<9,800 ft. (<3,000 m)  

FCC COMPLIANCE INFORMATION  

This device complies with Part 15 of the FCC Rules. Operation is subject to the following  

two conditions: (1) this device may not cause harmful interference, and (2) this device  

must accept any interference received, including interference that may cause undesired  

operation. This equipment complies with FCC radiation exposure limits set forth for an  

uncontrolled environment.  

This equipment has been tested and found to comply with the limits for a Class B digital  

device, pursuant to part 15 of the FCC Rules, which are designed to provide reasonable  

protection against harmful interference in a residential installation. This equipment  

generates, uses and can radiate radio frequency energy and, if not installed and used in  

accordance with the instructions, may cause harmful interference to radio communications.  

However, there is no guarantee that interference will not occur in a particular installation. If  

this equipment does cause harmful interference to radio or television reception, which can  

be determined by turning the equipment off and on, the user is encouraged to try to correct  

the interference by one or more of the following measures:  

• Reorient or relocate the receiving antenna.  

• Increase the separation between the equipment and receiver.  

• Connect the equipment into an outlet on a circuit different from that to which the  

receiver is connected.  

• Consult the dealer or an experienced radio/TV technician for help.  

1 ft.  

<1 ft.  

Power up the eero and connect to your existing  

eero network.  

To power your eero, use a PoE+ switch or injector and a  

CAT5e (or better) Ethernet cable.  

Modification of this device without the express permission of eero can void the user’s  

authority to operate the equipment.  

This device has been tested and meets applicable limits for Radio Frequency (RF) exposure.  

This equipment should be installed and operated with a minimum distance of 30 cm  

between the radiator and your body.  

Regulatory information can be found in the eero app by selecting your eero then Device Information.  

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose  

of or recycle your device in accordance with your local laws and regulations. Additional  

safety, compliance, recycling, and other important information regarding your device can  

be found at eero.com/compliance  

Setting up a wireless point-to-point link?  

You can use two eero SN10001s that have a clear  

line of sight between them to wirelessly connect  

two structures. For more instructions, visit  

eero.com/setup/point-to-point  

Once you connect your eero SN10001 to your existing eero  

network, the eero app will automatically add it to your  

network. If it isn’t added automatically, the app will detect  

that an eero device is ready to be added—and then  

prompt you to add it to the network. Once you’ve  

validated your connection, unplug the Ethernet cable and  

continue with the installation.  

1 ft.  

TERMS OF SERVICE, PRIVACY NOTICE, AND LIMITED WARRANTY  

1-year limited warranty. For warranty info, privacy policy, terms of service, trial and  

subscription terms, and more, visit eero.com/legal. If purchased from eero.com,  

Amazon.com, or from authorized resellers located in the United States, then the warranty is  

provided by, and the party responsible for FCC compliance is, eero LLC, PO Box 77880, San  

Francisco, CA 94107, USA  

Once the seal is completely closed around the cable  

and your eero is powered on, you’re done!  

856-00284-12 XYMD  

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Side 01  

Side 02  

Supplier to include batch number for traceability  

X - Supplier Code  

Y = Year  

9 - 2019  

0 - 2020  

1 - 2021  

2 - 2022  

...  

M = Month  

A - January  

B - Feburary  

C - March  

D - April  

D = Day  

1 - 1  

Excluded Letters  

I ≠ 1  

2 - 2  

3 - 3  

4 - 4  

...  

L ≠ 1  

O ≠ 0  

U ≠ Obscenity  

...  

M - Dec  

A - 10  

...  

660 3rd Street 4th Floor, San Francisco, CA 94107  

Rev 01  

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Initial Design  

CHANGE LOG  

ARTWORK  

FILE NAME  

DESIGN  

ASSEMBLY NUMBER  

DIELINE  

SIZE  

DELIVERABLE  

710-01118  

856-00284  

465-01199  

Installation Guide/WSL  

Removed “FPO” from illustrations; incremented revision  

Updated content; updated illustrations;  

Updated content; updated illustrations; release for EVT Beta testers  

Updated content and layout  

Updated content and layout  

Updated content and layout  

Updated leveling screw icon on chart  

Update legal copy  

Copy updates on page 7  

May 10th copy updates  

Modifications to chart based on Nick’s feedback from 05/16/24; Preflight and add barcode to  

first page  

Flat: 243 mm x 252 mm / Folded: 81 mm x 126 mm  

eero Model SN10001_INSTALLATION_GUIDE_WSL_ARTWORK_US  

64GSM uncoated  

wood-fiber paper  

PRODUCTION  

PAPER  

INK  

FINISH  

Desiree Portugues  

May 21st, 2024  

12  

Kjell  

TBD  

Rev 12  

MODIFIED  

VERSION  

PMS 2768 C/U  

Ink Warning:Inks must be mineral oil free.  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	eero SN10001 Outdoor 7 PoE Mesh Wi-Fi Router Installation Guide
Make	eero
Language	English
Filetype	PDF (Download)
File size	0.23 MB

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