HUAWEI B818-263 4G Prime Router User Guide
FAQs
How do I restore factory settings?
When the router is turned on, press the Reset button for approximately 3 seconds using a pointed object
until the power indicator turns off. Restoring factory settings will restore the settings to the default. You
can reconfigure them after the router is restored.
What should I do if I forgot the Wi-Fi password or the login password for the web-
based management page?
Restore the router to its factory settings and then use the default Wi-Fi password and login password to
try again.
What should I do if the MODE indicator is red or an Internet connection cannot be
established?
1 Check if the SIM card is inserted. Refer to the Setup section for the right size of SIM card and the right
way to insert it into the slot.
2 If the issue persists, restore the router to factory settings and try again.
3 Contact your carrier to check if your SIM card is out of service. If it's a new card, check if it has been
activated.
What should I do if the Internet speed is slow?
1 Check the signal indicators on the router. If it shows weak signal, adjust the router's direction or move
it close to a window to improve signal reception.
2 If your device is connected to the router over Wi-Fi, adjust your device's position to receive better
signal.
3 Switch to Wi-Fi 5 GHz if it is supported by your device.
4 Restart the router and your device, and try again.
5 Check if you have reached your data traffic limit for the month. If so, your carrier may limit your
Internet speed.
How can I connect to the router using WPS (Wi-Fi Protected Setup)?
To connect a WPS-enabled device to your router using the Hi/WPS button:
1 Press and hold the Hi/WPS button on the router for at least 1 second and then release, the Wi-Fi
indicator starts to blink.
2 Enable WPS on your device within 2 minutes to connect to the router's Wi-Fi network.
Why can't I access the router's web-based management page?
1 Ensure that your computer is connected to the router through an Ethernet cable or Wi-Fi.
2 Ensure that your computer is set to obtain an IP address and DNS server address automatically.
3 Restart your browser, or try using another browser.
4 If the problem persists, restore the router to its factory settings.
Why is the content displayed on the web-based management page not up to date?
Depending on your browser's cache, the content for your device on the web-based management page
may not be up to date. Manually clear your browser's cache (for example, open your browser and
choose Internet Options > General > Browsing history > Delete.) and re-launch the web-based
management page.
Does my router support 5 GHz Wi-Fi? How do I connect to its 5 GHz Wi-Fi?
1 Yes. Your router supports 5 GHz Wi-Fi, which is faster and less sensitive to interference. However, it
does not penetrate walls as well as 2.4 GHz Wi-Fi and can only be used on devices that support 5
GHz Wi-Fi.
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2 If you have enabled the feature that prioritizes 5 GHz on your router, the 2.4 GHz and 5 GHz networks
will share the same network name and you will be automatically connected to the faster network. If
this feature is disabled, two Wi-Fi network names will be displayed. Connect to the Wi-Fi network
ending with "_5G". You can manage this feature in your router's web-based management page.
If you are experiencing any other issues with the router:
1 Restart the router.
2 Restore the router to its factory settings.
3 Contact your carrier.
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Safety information
Copyright © Huawei Technologies Co., Ltd. 2019. All rights reserved.
THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND DOES NOT CONSTITUTE ANY
KIND OF WARRANTIES.
LTE is a trademark of ETSI.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.
Privacy Policy
To better understand how we use and protect your personal information, please read the Privacy Policy
To understand how we use and protect your personal information on this device, open the web-based
management page, access Statement about Huawei Mobile Broadband Devices and Privacy, and read
our privacy policy.
Software Update
By continuing to use this device, you indicate that you have read and agree to the following content:
In order to provide better service, this device will automatically obtain software update information from
Huawei or your carrier after connecting to the Internet. This process will use mobile data, and requires
access to your device's unique identifier (IMEI/SN) and the service provider network ID (PLMN) to check
whether your device needs to be updated.
This device supports the automatic update feature. Once enabled, the device will automatically
download and install critical updates from Huawei or your carrier. The function is enabled by default, and
can be disabled from the settings menu on the web-based management page.
Safety information
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Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
•
Pacemaker manufacturers recommend that a minimum distance of 20 cm be maintained between a
device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker,
hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.
•
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Ideal operating temperatures are 0 °C to 40 °C. Ideal storage temperatures are -20 °C to +70 °C.
Extreme heat or cold may damage your device or accessories.
Keep the device and accessories in a well-ventilated and cool area away from direct sunlight. Do not
enclose or cover your device with towels or other objects. Do not place the device in a container with
poor heat dissipation, such as a box or bag.
•
•
•
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Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water
heater, radiator, or candle.
The device should be installed and operated with a minimum distance of 20 cm between the radiator
and your body.
Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or
other hazards.
Choose only accessories approved for use with this model by the device manufacturer. The use of
any other types of accessories may void the warranty, may violate local regulations and laws, and
may be dangerous. Please contact your retailer for information about the availability of approved
accessories in your area.
•
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The power plug is intended to serve as a disconnect device.
For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
•
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Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1/
UL60950-1 and has been tested and approved according to national or local standards.
Areas with flammables and explosives: Do not use the device where flammables or explosives are
stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these
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environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text
or symbols. Do not store or transport the device in containers with flammable liquids, gases, or
explosives.
•
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Blasting Caps and Areas: Turn off your device or wireless device when in a blasting area or in areas
posted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.
Medical devices: Please consult your doctor and the device manufacturer to determine if operation of
your device may interfere with the operation of your medical device.
Hospitals: Switch off your wireless device when requested to do so in hospitals, clinics or health care
facilities. These requests are designed to prevent possible interference with sensitive medical
equipment.
•
Aircraft: Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices on board the aircraft, if your device offers a
‘flight mode’ this must be enabled prior to boarding an aircraft.
Disposal and recycling information
The crossed-out wheeled-bin symbol on your product, battery, literature or packaging reminds you that
all electronic products and batteries must be taken to separate waste collection points at the end of their
working lives; they must not be disposed of in the normal waste stream with household garbage. It is the
responsibility of the user to dispose of the equipment using a designated collection point or service for
separate recycling of waste electrical and electronic equipment (WEEE) and batteries according to local
laws.
Proper collection and recycling of your equipment helps ensure electrical and electronic equipment
(EEE) waste is recycled in a manner that conserves valuable materials and protects human health and
the environment, improper handling, accidental breakage, damage, and/or improper recycling at the end
of its life may be harmful for health and environment. For more information about where and how to drop
off your EEE waste, please contact your local authorities, retailer or household waste disposal service or
Reduction of hazardous substances
This device and its electrical accessories are compliant with local applicable rules on the restriction of
the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH,
RoHS and Batteries (where included) regulations. For declarations of conformity about REACH and
EU regulatory conformance
Statement
Hereby, Huawei Technologies Co., Ltd. declares that this device B818-263 is in compliance with the
essential requirements and other relevant provisions of Directive 2014/53/EU.
The most recent and valid version of the DoC (Declaration of Conformity) can be viewed at
This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions in the 2.4 GHz band:
Norway: This subsection does not apply for the geographical area within a radius of 20 km from the
centre of Ny-Ålesund.
Restrictions in the 5 GHz band:
According to Article 10 (10) of Directive 2014/53/EU, the packaging shows that this radio equipment will
be subject to some restrictions when placed on the market in Belgium (BE), Bulgaria (BG), the Czech
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| General | Details |
|---|---|
| Name | HUAWEI B818-263 4G Prime Router User Guide |
| Make | Huawei |
| Language | English |
| Filetype | PDF (Download) |
| File size | MB |
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