KEENETIC Hero KN-1012 Mesh Wi-Fi 6 Multi-Gigabit Router User Guide

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12. Wi-Fi LED D  

Solid green — Wi-Fi network enabled.  

What should I do if I forget  

my wireless password?  

Certification Information  

Keenetic Hero Details  

The default password for connecting to your Wi-  

Fi network can be found on a sticker on the back  

of your Keenetic device, or if you are using a Mesh  

Wi-Fi System, you should use the password on the  

Main Router. If the default Wi-Fi password has  

been changed and subsequently lost, the changed  

password can be retrieved or reset by logging  

in to the web interface or in the Keenetic mobile  

application.  

Blinking green — Transferring data.  

1. USB 3.0 & USB 2.0 Port J  

FCC ID 2BFMH-KN-1012  

For connecting compatible USB devices, such  

as external hard drives, printers, and 4G/3G modems  

with a USB 3.0 or USB 2.0 interface. The ports  

are located on the side panel; the high-speed  

USB 3.0 port is the blue port marked ‘1’.  

Blinking slowly — Quick connection  

session (WPS) in progress.  

FCC regulations restrict the operation of this device  

to indoor use only.  

Off — Wi-Fi network disabled.  

This device cannot be used to provide connections  

between separate buildings or structures.  

13. Wi-Fi Control Button D  

By default, this button allows you  

to easily add extenders to the Keenetic  

Mesh Wi-Fi System, or other WPS-compliant  

devices to the wireless network.  

Pressing it once — Starts a quick connection  

session for adding a new device.  

The current list of compatible USB devices  

can be found on support.keenetic.com.  

Federal Communications Commission  

(FCC) Interference Statement  

This equipment has been tested and found  

to comply with the limits for a Class B digital  

device, pursuant to Part 15 of the FCC Rules.  

2. FN1 & FN2 Buttons  

What should I do if I forget my Web  

Interface page password?  

To create a new password, please follow the  

instructions to restore the factory settings on your  

Keenetic device in the question below.  

By default, the buttons are used to safely  

remove drives connected to the USB ports  

of your Keenetic device. You can assign other  

functions to these buttons if necessary.  

Pressing and holding for 3 seconds — Turns  

the Wi-Fi on or off. You can assign other  

functions to this button if necessary.  

These limits are designed to provide reasonable  

protection against harmful interference  

in a residential installation. This equipment  

generate, uses and can radiate radio frequency  

energy and, if not installed and used in accordance  

with the instructions, may cause harmful  

interference to radio communications.  

3. Wi-Fi Antennas  

Four fixed precision printed dipole  

Wi-Fi antennas. We recommend keeping  

the antennas in a vertical position.  

How do I reset/restore the original  

factory settings on my Keenetic device?  

Make sure that your Keenetic device is connected  

to a power supply. Press and hold the Reset  

Button B until the Status LED C begins to blink  

rapidly, release the button and wait while your  

device restarts.  

Important: After restoring factory settings, you will will not occur in a particular installation. If this  

need to reconfigure your Internet connection and  

re-add extenders to your Mesh Wi-Fi System.  

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FN1  

2

F N 2  

Management Options  

4. DC Power Socket F  

The Keenetic web interface is the primary way  

to manage your device, offering all features and  

configuration options. You can also book a private  

domain name with the free KeenDNS service to have  

secure, HTTPS-protected remote management  

of your network anytime, and from anywhere. Open  

my.keenetic.net to start.  

For use with the power adapter supplied  

in the package. The Keenetic device  

is designed for continuous operation and  

does not need to be powered off daily.  

However, there is no guarantee that interference  

1 2  

1 2  

equipment does cause harmful interference to radio  

or television reception, which can be determined  

by turning the equipment off and on, the user  

is encouraged to try to correct the interference  

by one of the following measures:  

5. Network Port 0  

The blue port marked 0 is preconfigured for Internet  

connection in Router Mode. In Extender Mode, this  

port works for home or office network connection.  

The Keenetic mobile application provides the easiest  

way to manage your home network through your iOS  

or Android devices on the go, focused on routine  

tasks, parental functions and traffic monitoring.  

Download the Keenetic app, available on Apple App  

Store and Google Play Store, on your mobile phone.  

General Information  

• Reorient or relocate the receiving antenna.  

• Increase the separation between the equipment  

and receiver.  

• Connect the equipment into an outlet on a circuit  

different from that to which the receiver is con-  

nected.  

What’s in the Box  

● 1 Router preloaded with KeeneticOS;  

● 1 100–240 V power adapter;  

● 1 Ethernet cable;  

● 1 Quick Start Guide;  

● 1 Quick Start Guide (multilingual).  

6. Network Ports 1, 2 & 3  

By default, these ports are intended for home  

devices, but they can be reconfigured and  

connected to the Internet in Router Mode.  

The Keenetic remote monitoring and management  

system is a cloud-based solution purpose-built  

for Small/Medium-sized businesses to help keep  

critical networks and infrastructure online 24/7. Visit  

rmm.keenetic.com to learn more.  

7. Combo Port 4  

• Consult the dealer or an experienced radio/  

TV technician for help.  

This port combines an RJ-45 connector for  

Ethernet cable and an SFP slot (SFP module  

is sold separately). By default, it is intended  

for home devices, but can be reconfigured  

and connected to the Internet in Router  

Mode. It is not possible to use more than  

one connection type at the same time.  

Environmental Conditions  

● Operating temperature range: 0 to +40°C;  

● Operating humidity: 20 to 95% non-condensing;  

● Storage temperature range: –30 to +70°C;  

● Storage humidity: 10 to 95% non-condensing.  

This device complies with Part 15 of the FCC  

Rules. Operation is subject to the following  

two conditions:  

Frequently Asked Questions  

What should I do if I can’t access the  

Initial Setup Wizard page or the Keenetic  

Web Interface page?  

1. Make sure that your mobile device / computer  

is connected to your Keenetic device  

(in Router Mode) via Wi-Fi or an Ethernet  

cable and set up to obtain an IP address  

and DNS servers automatically.  

(1)  

This device may not cause harmful  

Device Warranty  

For the most up to date Warranty Information,  

please visit our website keenetic.com/legal.  

interference, and  

(2)  

This device must accept any interference  

8. Reset Button B  

received, including interference that may cause  

undesired operation.  

Restores the original factory settings and resets the  

administrator password. For instructions on how  

to reset your Keenetic device to factory settings,  

see the Frequently Asked Questions section below.  

Your Keenetic device comes with a non-transferable  

3-year warranty from the documented date  

of purchase (including your 2-year European  

Limited Warranty). Valid claims in case of a defect  

FCC Caution: Any changes or modifications not  

expressly approved by the party responsible  

for compliance could void the user’s authority  

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3

9. Status LED C  

Solid green — Ready for operation.  

will be honored subject to local legal requirements. to operate this equipment.  

2. Check that you have correctly entered the  

appropriate Keenetic device web address:  

either my.keenetic.net (recommended)  

or 192.168.1.1 or 192.168.2.1.  

Safety Instructions  

● Your Keenetic device is ONLY for indoor use —  

NEVER use it outside.  

● Before use, remove protective labels from your  

Keenetic device, and ensure vents are unblocked.  

● Never use your Keenetic device in an enclosed  

space, and ensure that the Keenetic-supplied  

Blinking green — Starting up or updating  

the operating system.  

RF exposure warning  

This equipment complies with FCC  

radiation exposure limits set forth for  

an uncontrolled environment.  

Rapidly blinking for 2 seconds followed  

by continuous illumination — The Wi-Fi Control  

Button or FN Button has been pressed, and the  

function assigned to the button has started.  

3. Reboot your mobile device / computer  

and your Keenetic device.  

4. If the Initial Setup Wizard page is still not  

appearing, please follow the instructions  

below to reset your Keenetic device.  

This equipment complies with FCC radiation  

power adapter is always easily accessible.  

exposure limits set forth for an uncontrolled  

Rapidly blinking for 2 seconds followed  

by no illumination — The Wi-Fi Control Button  

or FN Button has been pressed, and the function  

assigned to the button was stopped.  

● ONLY use a Keenetic-supplied power  

environment. This equipment must be installed and  

operated in accordance with provided instructions  

and the antenna(s) used for this transmitter must  

be installed to provide a separation distance  

of at least 20cm from all persons and must not  

be collocated or operating in conjunction with any  

other antenna or transmitter.  

adapter — cease to use any damaged  

adapter IMMEDIATELY.  

● Your Keenetic device and its power adapter  

contain no user-serviceable parts —  

DO NOT OPEN.  

● Keep your Keenetic device away from water,  

excessive humidity or heat, and direct sunlight.  

● Your Keenetic device can be safely wall-mounted  

using two screws, firmly attached, on any wall  

surface strong enough to support 4 times the  

device’s weight.  

What should I do if I can’t access the  

Internet with my Keenetic device?  

1. If the Internet LED A on the Keenetic device  

(in Router Mode) is not illuminated, consult  

your ISP to make sure that that service  

is available, and that you are using the correct  

connection parameters, e.g. account login  

and password, authentication protocol, MAC  

address, etc. Make the necessary changes.  

Off — Off.  

10. Internet LED A  

Solid green — Internet connection is established.  

Off — No Internet connection.  

Notice  

11. FN1 & FN2 LEDs  

FN1  

FN2  

When you use your Keenetic device (including when  

you connect your Keenetic device the first time),  

Keenetic Limited will process certain personal data  

about you, e.g., service tag, serial number, model  

name, software version, and IP address of your  

Keenetic device.  

By default, they indicate the status  

of the USB ports. The purpose of these  

LEDs can be changed in the settings.  

Solid green — The USB device connected  

to the corresponding port is ready.  

2. If the Internet LED A on the Keenetic device  

(in Router Mode) is illuminated, please check  

the wired or Wi-Fi connections between your  

Keenetic Main Router and home devices,  

including any Keenetic extenders.  

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Off — A compatible USB device was  

not found or is not ready.  

For more information, please go to  

keenetic.com/legal.  

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General	Details
Name	KEENETIC Hero KN-1012 Mesh Wi-Fi 6 Multi-Gigabit Router User Guide
Make	KEENETIC
Language	English
Filetype	PDF (Download)
File size	0.17 MB

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