MERCUSYS MR90X Dual Band 8 Stream Wi-Fi 6 Router User Guide

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What should I do if only one specific device  

cannot work with Mercusys router?  

This Article Applies to:  

AC12 AC12G MW305R MR50G MR70X MR90X  

If you have set up your Mercusys wireless products correctly to provide internet access, but only one  

specific client device, such as a TV, a printer, fails to get internet access from Mercusys devices or  

cannot connect to Mercusys network at all. This article will help you do some basic troubleshooting and  

locate your issue.  

1). Make sure that this specific device could work fine with other networks.  

If it cannot work with any networks at all, this issue would be more related to this device itself and it is  

suggested for you to contact the support of that specific device.  

2).Verify the IP settings of your device and make sure it is DHCP or obtain an IP address  

automatically.  

If the IP settings of your device is static IP, it would require you to manually fill in the IP address, subnet  

mask, default gateway, and DNS server for your device.  

3). If your special device cannot connect to Mercusys network at all and it shows some error  

info:  

A. Unable to connect/ unable to join, please try to re-enable the wireless adapter on your device  

and retry. You can also try to remove the existing wireless network profile.  

B. Incorrect password, please double check your wireless password on the router.  

4). Change wireless network settings on Mercusys wireless products. You may refer to the FAQ  

below.  

Changing Channel and Channel Width on a Mercusys Wi-Fi router  

Get to know more details of each function and configuration please go to Download Center to  

download the manual of your product.  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	MERCUSYS MR90X Dual Band 8 Stream Wi-Fi 6 Router User Guide
Make	MERCUSYS
Language	English
Filetype	PDF (Download)
File size	0.9 MB

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