more BYO Router Installation Guide
Due to the number of router brands available it is hard to give precise setup information here. We recommend
consulting your router user guide or speaking to the manufacturer of your device.
Step 6
After you have successfully configured your BYO router please wait a couple of minutes for it to connect to the
network. After a couple of minutes you should see the authentication light on the router become lit and steady
(not flashing). The authentication light is often labelled ‘Internet’ or ‘www’ or ‘Web’. Please consult your router
user guide if you are unsure which light is the authentication light.
Troubleshooting
Symptom
Things to try
Status or ODU lights
are red on the NBN
Connection Box
You will need to contact our team in this instance, and we may need to log a
fault with NBN.
1. Check that the NBN Connection Box is still connected to your Outdoor
Unit via the Outdoor Unit Conenction Point on the NBN Connection Box.
2. Check that nothing is obstructing the Outdoor Unit from receiving the
wireless signal.
Signal strength is zero
or not on
3. You may need to contact our team in this instance, and we may need to
log a fault with NBN.
1. Ensure that the router has been correctly configured with the ISP
username and password. Triple check for any spelling mistakes or
typos.
2. Ensure that you are connected to the correct Uni-D port on the NBN
box.
www or internet light
does not come on on
your router
3. Try an alternative network cable to connect your router to the NBN box.
4. Ensure that the router is configured in WAN mode.
Technical Support
If you require assistance setting up your BYO device our team is available.
7am – Midnight (Weekdays) AET
8am – 8pm (Weekends) AET
Phone: 1800 733 368
Live Chat: www.moretelecom.com.au
WhatsApp: +61480096696
Overseas: +61390219630
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BYO Router Setup
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| General | Details |
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| Name | more BYO Router Installation Guide |
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| File size | 0.18 MB |
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