NETGEAR AX6 Stream Wi-Fi Router User Manual

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User Manual  

Nighthawk AX6  

6-Stream AX5400 WiFi Router  

Model  

RAX50  

RAX50v2  

NETGEAR, Inc.  

350 E. Plumeria Drive  

San Jose, CA 95134, USA  

January 2023  

202-12630-02  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	NETGEAR AX6 Stream Wi-Fi Router User Manual
Make	NETGEAR
Language	English
Filetype	PDF (Download)
File size	0.55 MB

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• ALL WI-FI INSTRUCTIONS & USER MANUALS
• NETGEAR

NETGEAR AX6 Stream Wi-Fi Router User Manual Overview

Summary of Contents

• Page 1: Page 1
• Page 2: Nighthawk AX6 6-Stream AX5400 WiFi Router Visit netgear.com/support to get your questions answered and access the latest downloads. See the regulatory compliance document before connecting the power supply. Do not use this device outdoors. Only use the device indoors for 6 GHz devices. Operation of 6 GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except in large aircraft above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. By using this device, you are agreeing to NETGEAR’s Terms and Conditions. If you do not agree, return the device to your place of purchase within your return period.
• Page 3: Unpack your router. Attach and position the antennas. Cable your router. Connect to the router network. Connect to the router using a wired connection. Connect to the router WiFi network. Use a web browser to access the router. Automatic Internet setup. Log in to the router. Use the Internet Setup Wizard. Manually set up the Internet connection. Specify an Internet connection that uses a login.
• Page 4: Set up an IPv6 6rd Internet connection. Manage the MTU size. Change the MTU size. Enable the network access control list, set the access rule, and allow or block connected devices. View or change the WAN settings. Set up a default DMZ server. Change the router’s device name. Change the LAN TCP/IP settings. Specify the IP addresses that the router assigns. Disable the DHCP server feature in the router. Use the WPS Wizard for WiFi connections. Set up a guest WiFi network.
• Page 5: Set up a static route. Edit a static route. Delete a static route. Enable or disable implicit beamforming. Enable or disable MU-MIMO. Enable or disable AX WiFi. Update the router firmware. Check for new firmware and update the router. Manually upload firmware to the router. Change the admin password. Always use HTTPS to access the router. Return the router to its factory default settings.
• Page 6: Nighthawk AX6 6-Stream AX5400 WiFi Router Connect a USB storage device to the router. Access a storage device connected to the router from a Windows-based computer. Map a USB device to a Windows network drive. Enable FTP access within your network. Set up and manage Dynamic DNS. Set up a new Dynamic DNS account. Change the Dynamic DNS settings. Enable OpenVPN service in the router. Install OpenVPN software on a VPN client. Use VPN to access your Internet service at home. Manage port forwarding to a local server.
• Page 7: Set up port forwarding to a local server. Add a custom port forwarding service. Edit a port forwarding service. Delete a port forwarding entry. Application example: Make a local web server public. How the router implements the port forwarding rule. Port triggering. Add a port triggering service. Enable port triggering. Application example: Port triggering for Internet relay chat. Sequence to restart your network. Check the power adapter and Ethernet cable connections.
• Page 8: Hardware setup This chapter contains the following sections: Unpack your router Top panel LEDs and buttons Rear panel Router label Attach and position the antennas Position your router Wall-mount your router Cable your router
• Page 9: Unpack your router. Your package contains the router, the power adapter, four antennas, and an Ethernet cable.
• Page 10: Nighthawk AX6 6-Stream AX5400 WiFi Router The status LEDs and two buttons are located on the top panel of the router. Solid white. The router is ready. Blinking white. The router is not ready, firmware is upgrading, or the Reset button was pressed. Off. Power is not supplied to the router. Solid white. The Internet connection is ready. Blinking white. The port is sending or receiving traffic. Off. No Ethernet cable is connected between the router and the modem. Hardware setup.
• Page 11: Nighthawk AX6 6-Stream AX5400 WiFi Router Ethernet LEDs for ports 1–4 indicate the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. The router detected a 1 Gbps link with a powered-on device when the LED is solid white. The port is sending or receiving traffic at 1 Gbps when the LED is blinking white. The router detected a 100 Mbps or 10 Mbps link with a powered-on device when the LED is solid amber. The port is sending or receiving traffic at 100 Mbps or 10 Mbps when the LED is blinking amber. No device is connected to this Ethernet port when the LED is off. A USB device is connected and is ready when the USB 3.0 port LED is solid white. A USB device is plugged in and is trying to connect when the USB 3.0 port LED is blinking white. Pressing the WiFi button for two seconds turns WiFi LED and WiFi radios on and off. If the WiFi LED is lit, the WiFi radios are on. Pressing the WPS button lets your WPS-enabled device join your router's WiFi network without typing the WiFi password. The WPS LED blinks white during the WPS process and then lights solid white when the WPS-enabled device connects to your router's WiFi network.
• Page 12: Nighthawk AX6 6-stream AX5400 WiFi router The rear panel contains the following components: Reset button: Pressing the Reset button resets the router. USB 3.0 port: Use the USB 3.0 port to connect USB storage device. Ethernet ports: Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect LAN devices to the router. Internet port: One Gigabit Ethernet RJ-45 WAN port to connect the router to an Internet modem such as a cable modem or DSL modem. DC power connector: Connect the power adapter that came in the product package to the DC power connector. Power On/Off button: Press the Power On/Off button to provide power to the router.
• Page 13: Nighthawk AX6 6-Stream AX5400 WiFi Router The router label shows the login information, WiFi network name (SSID), password, serial number, and MAC address. Before you install your router, attach the antennas to the router. If the antennas for your router do not have labels, they can be attached to any antenna post on the router. If the antennas do have labels, match the labels on the antennas with the labels on the router. Labeled antennas must be attached to the correct antenna post on the router. After you are done attaching the antennas, position the antennas as shown.
• Page 14: Position your router to access your network anywhere within the operating range. Place your router near the center of the area where your devices operate and within line of sight to your WiFi devices. Ensure the router is within reach of an AC power outlet and near Ethernet cables for wired connections. Position the router in an elevated location to minimize obstacles between the router and your devices. Keep the router away from electrical devices such as ceiling fans, home security systems, microwaves, and cordless phones. Avoid placing the router near large metal surfaces, large glass surfaces, and insulated walls. Consider that the thickness and number of walls can limit the range of your WiFi signal. Be aware that other WiFi access points in and around your home might affect your router’s signal. WiFi access points include routers, repeaters, WiFi range extenders, and any devices that emit a WiFi signal.
• Page 15: Nighthawk AX6 6-stream AX5400 WiFi router You can wall-mount your router using the wall-mounting holes on the bottom of your router. We recommend using M3 x 20 mm screws. To wall-mount your router: Drill holes in the wall where you want to wall-mount your router. Insert wall anchors in the holes. Insert screws into the wall anchors, leaving 3/16 inch (0.5 cm) of each screw exposed. Align the router’s wall-mounting holes with the screws and mount your router.
• Page 16: Nighthawk AX6 6-stream AX5400 WiFi router Power on your router and connect it to a modem. To cable your router: Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in. Use the Ethernet cable to connect the modem to the yellow Internet port on the router. If your Internet connection does not require a modem, connect your main Ethernet cable to the yellow Internet port on the router. Connect the power adapter to your router and plug the power adapter into an outlet. Press the Power On/Off button on the rear panel of the router. The router’s Power LED lights solid white when the router is ready.
• Page 17: Connect to the network and access the router. You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: Connect to the router network. Types of logins. Use a web browser to access the router. Install and manage your router with the Nighthawk app. Change the language.
• Page 18: Nighthawk AX6 6-Stream AX5400 WiFi Router Connect to the router network You can connect to the router network using a wired, WiFi, or WPS connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Connect to the router using a wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable, make sure that the router is receiving power. Connect an Ethernet cable to an Ethernet port on your computer and the other end to an Ethernet port on the router. Your computer connects to the local area network (LAN). Connect to the router WiFi network You can connect WiFi-enabled devices to the router WiFi network using the router WiFi network name and password. The router WiFi network name (SSID) is on the router label. Enter the router network key (password), which is also on the router label. Connect to the WiFi network using WPS You can connect WPS-enabled devices to the router’s WiFi network with Wi-Fi Protected Setup (WPS).
• Page 19: Nighthawk AX6 6-Stream AX5400 WiFi Router To use WPS to connect to the WiFi network, ensure the router is powered on and the Power LED is lit. Press the WPS button on the router and then press the WPS button on your WPS-enabled device within two minutes to connect. Understand the different types of logins associated with the router, including ISP login, WiFi network key, NETGEAR account login, and router login. Your ISP login is provided by your Internet service provider for accessing the Internet. The router comes with a preset unique WiFi network name (SSID) and password, which can be found on the router label. A NETGEAR account is necessary to register your router and manage subscriptions. You can access the router using a web browser after connecting to the network with WiFi or an Ethernet cable. The router's software checks for Internet service connectivity when accessed via a web browser. You can set up your router automatically or manually through a web browser. Before starting the setup process, gather your ISP information.
• Page 20: Nighthawk AX6 6-stream AX5400 WiFi router When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the ISP configuration information for your DSL account, ISP login name and password, and fixed or static IP address setting. The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. Make sure that the router is powered on. Make sure that your computer or mobile device is connected to the router with an Ethernet cable or over WiFi with the preset security settings. If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect. Launch a web browser to access the router. Follow the onscreen instructions to connect the router to the Internet. If the browser does not display the NETGEAR installation assistant, ensure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.
• Page 21: Nighthawk AX6 6-stream AX5400 WiFi router Close and reopen the browser or clear the browser cache. Browse to http://www.routerlogin.net. If the computer is set to a static or fixed IP address, change it to obtain an IP address automatically from the router. If the router does not connect to the Internet, review your settings and contact your ISP to verify configuration information. Log in to the router by launching a web browser from a device connected to the router network. Enter http://www.routerlogin.net to access the router web interface. The user name is admin, and the password is the one specified during the first login. The BASIC Home page displays after logging in. Install and manage your router with the Nighthawk app for easy setup and management. The app automatically updates the router to the latest firmware and helps register your router with NETGEAR.
• Page 22: Nighthawk AX6 6-Stream AX5400 WiFi Router Your router is not connected to the Internet until you finish setting it up with the app. Use your cellular data or connect to your previous router’s WiFi network to download the app. To install your router using the Nighthawk app, visit Nighthawk-app.com to download the Nighthawk app. Follow the instructions that display in the app to install your router and connect to the Internet. To change the language, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the router's login window. The user name is admin. The password is the one that you specified the first time that you logged in. In the upper right corner, select a language from the menu. When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected. Connect to the network and access the router.
• Page 23: Specify your internet settings The quickest way to set up the router is to allow it to detect the internet connection automatically when you first access the router web interface. You can also customize and manually specify your internet settings. This chapter contains the following sections: Use the internet setup wizard Manually set up the internet connection Specify IPv6 internet connections Manage the MTU size
• Page 24: Nighthawk AX6 6-Stream AX5400 WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup Wizard. The Setup Wizard page displays. Select the Yes radio button. If you select the No radio button, you are taken to the Internet Setup page. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login. To specify the Internet connection settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens.
• Page 25: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select Internet. In the Does your Internet connection require a login? section, leave the No radio button selected. If your Internet connection requires an account name or host name, click the Edit button in the Account Name section and enter the account name. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. Select an Internet IP Address radio button: Get Dynamically from ISP or Use Static IP Address. Select a Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers. Select a Router MAC Address radio button: Use Default Address, Use Computer MAC Address, or Use This MAC Address. Click the Apply button. Your settings are saved.
• Page 26: Nighthawk AX6 6-Stream AX5400 WiFi Router Click the Test button to test your Internet connection. To view or change the basic Internet setup, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select Internet. The Internet Setup page displays. In the Does your Internet connection require a login? section, select the Yes radio button. From the Internet Service Provider menu, select the encapsulation method: PPPoE, L2TP, or PPTP. In the Login field, enter the login name that your ISP gave you. In the Password field, type the password that you use to log in to your Internet service. If your ISP requires a service name, type it in the Service Name (if Required) field. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. To change the number of minutes until the Internet login times out, type the number of minutes in the Idle Timeout (In minutes) field.
• Page 27: Nighthawk AX6 6-Stream AX5400 WiFi Router Get dynamically from ISP. Your ISP uses DHCP to assign your IP address. Use static IP address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. Select a Domain Name Server (DNS) Address radio button. Get automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Use these DNS servers. If you know that your ISP requires specific servers, select this option. Select a Router MAC Address radio button. Use default address. Use the default MAC address. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. Specify IPv6 Internet connections. You can set up an IPv6 Internet connection if the router does not detect it automatically. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin.
• Page 28: Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select the IPv6 connection type. If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. If your Internet connection does not use PPPoE or DHCP, or is not fixed, but is IPv6, select Auto Config. You can also ask your Internet service provider (ISP) if you are unsure about your type of IPv6 connection. Click the Apply button to save your settings. IPv6 addresses are denoted by eight groups of hexadecimal quartets separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. Errors that invalidate an IPv6 address include more than eight groups of hexadecimal quartets and more than four hexadecimal characters in a quartet. To set up an IPv6 Internet connection through autodetection, launch a web browser from a device connected to the router network. Enter the router admin user name and password, which is case-sensitive. Select Auto Detect from the Internet Connection Type menu.
• Page 29: Nighthawk AX6 6-Stream AX5400 WiFi Router The router automatically detects the information in the following fields. Connection Type indicates the connection type that is detected. Router’s IPv6 Address on WAN shows the IPv6 address that is acquired for the router’s WAN interface. Router’s IPv6 Address on LAN shows the IPv6 address that is acquired for the router’s LAN interface. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. (Optional) Select the Use This Interface ID check box and specify the interface ID for the IPv6 address of the router’s LAN interface. Select an IPv6 Filtering radio button: Secured or Open. Click the Apply button. Your settings are saved. Set up an IPv6 6to4 tunnel Internet connection. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. Specify Your Internet Settings.
• Page 30: Nighthawk AX6 6-Stream AX5400 WiFi Router To set up an IPv6 Internet connection by using a 6to4 tunnel: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select 6to4 Tunnel. Select a Remote 6to4 Relay Router radio button: Auto or Static IP Address. Select an IPv6 Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config.
• Page 31: Nighthawk AX6 6-Stream AX5400 WiFi Router This setting specifies how the router assigns IPv6 addresses to the devices on your home network. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. Select an IPv6 Filtering radio button: Secured or Open. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. In open mode, the router inspects UDP packets only. Click the Apply button. Your settings are saved. Set up an IPv6 pass-through Internet connection. In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports for IPv6 packets. To set up a pass-through IPv6 Internet connection, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin.
• Page 32: Nighthawk AX6 6-Stream AX5400 WiFi Router To set up a fixed IPv6 Internet connection: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: IPv6 Address/Prefix Length, Default IPv6 Gateway, Primary DNS Server, and Secondary DNS Server. If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config.
• Page 33: Nighthawk AX6 6-Stream AX5400 WiFi Router In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. Select an IPv6 Filtering radio button: Secured or Open. Click the Apply button. Your settings are saved. To set up an IPv6 Internet connection with a DHCP server, launch a web browser from a computer or mobile device connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information for the router’s IPv6 Address on WAN and LAN.
• Page 34: Nighthawk AX6 6-Stream AX5400 WiFi Router In the User Class field, enter a host name if required by your ISP. In the Domain Name field, enter a domain name for your IPv6 ISP if provided. Select an IPv6 Domain Name Server (DNS) Address radio button to get automatically from ISP or use specific DNS servers. Select an IP Address Assignment radio button to use DHCP Server or Auto Config. (Optional) Select the Use This Interface ID check box to specify the interface ID for the IPv6 address. Select an IPv6 Filtering radio button to choose between secured or open mode. Click the Apply button to save your settings.
• Page 35: Nighthawk AX6 6-Stream AX5400 WiFi Router Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select PPPoE. The page adjusts. In the Login field, enter the login information for the ISP connection. In the Password field, enter the password for the ISP connection. In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank.
• Page 36: Nighthawk AX6 6-Stream AX5400 WiFi Router The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection. Select an IPv6 Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config. (Optional) Select the Use This Interface ID check box and specify the interface ID for the IPv6 address. Select an IPv6 Filtering radio button: Secured or Open. Click the Apply button. Your settings are saved. To set up an IPv6 Internet connection through auto configuration, launch a web browser from a connected device. Enter http://www.routerlogin.net. A login window opens.
• Page 37: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. From the Internet Connection Type menu, select Auto Config. The router automatically detects the information in the following fields: Router’s IPv6 Address on WAN and Router’s IPv6 Address on LAN. (Optional) In the DHCP User Class (If Required) field, enter a host name. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. Select an IPv6 Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers.
• Page 38: Nighthawk AX6 6-Stream AX5400 WiFi Router Select an IP Address Assignment radio button: Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. Select an IPv6 Filtering radio button: Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. Click the Apply button. Your settings are saved. Set up an IPv6 6rd Internet connection. The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting. Manual mode. Select 6rd Tunnel. If the router receives option 212, the fields are automatically completed. Otherwise, you must enter the 6rd settings.
• Page 39: Nighthawk AX6 6-Stream AX5400 WiFi Router To set up an IPv6 6rd Internet connection: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select 6rd. The page adjusts. The router automatically detects the information in the 6rd Configuration section. Select an IPv6 Domain Name Server (DNS) Address radio button: Get Automatically from ISP or Use These DNS Servers. Select an IP Address Assignment radio button: Use DHCP Server or Auto Config.
• Page 40: Nighthawk AX6 6-Stream AX5400 WiFi Router (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. Select an IPv6 Filtering radio button: Secured or Open. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. Click the Apply button. Your settings are saved. The maximum transmission unit (MTU) is the largest data packet a network device transmits. Leave the MTU unchanged unless you experience problems connecting to your Internet service. An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites or secure login pages.
• Page 41: Nighthawk AX6 6-Stream AX5400 WiFi Router If you suspect an MTU problem, a common solution is to change the MTU to 1400. To change the MTU size: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. In the MTU Size field, enter a value from 616 to 1500. Click the Apply button. Your settings are saved.
• Page 42: Control access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: - Network access control list - Use keywords to block Internet sites - Delete keywords from the blocked list - Block services from the Internet - Prevent blocking on a trusted computer - Schedule when to block Internet sites and services - Set up security event email notifications
• Page 43: Nighthawk AX6 6-Stream AX5400 WiFi Router You can use the network access control list (ACL) on the router to block or allow access to your network and the Internet. The ACL identifies a WiFi or wired device by its MAC address. The router detects and stores the MAC addresses of devices that connect to the network. If you set up a network ACL that allows all new devices to connect, you can either select or manually enter devices that you want to block from connecting to the network. If you set up a network ACL that blocks all new devices from connecting, you can either select or manually enter devices that you want to allow access to the network. Each network device has a MAC address that serves as a unique identifier. Enable the network access control list, set the access rule, and allow or block connected devices. By default, devices that are already connected to the network are added to the ACL as allowed devices.
• Page 44: Nighthawk AX6 6-Stream AX5400 WiFi Router To enable and manage the network access control list for the entire network and allow or block connected devices: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > Access Control. The Access Control page displays. Select the Turn on Access Control check box. You must select this check box before you can select an access rule and use the Allow and Block buttons. Click the Apply button. Your settings are saved. Network access control is enabled. Select an access rule to apply to new devices: Allow all new devices to connect or Block all new devices from connecting.
• Page 45: Nighthawk AX6 6-Stream AX5400 WiFi Router To change access for devices that are connected or were connected to the network, do the following: Currently connected devices: In the table that contains the ACL, the Status column shows either Allowed or Blocked for a device. To manage allowed devices currently not on the network, see Manage allowed devices currently not on the network on page 45. To manage blocked devices that are currently not connected to the network, see Manage blocked devices currently not on the network on page 47. If you set up an access control list (ACL) that blocks all new devices from accessing the network, you can add new devices that must be allowed access to the network. To manage allowed devices currently not on the network: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Click the Apply button. Your settings are saved.
• Page 46: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select ADVANCED > Security > Access Control. Click the View list of allowed devices not currently connected to the network link. To add a device to the list of allowed devices, click the Add button. Enter the MAC address and device name for the device that you want to allow. Click the Apply button to add the device to the list of allowed devices. To remove a device from the list of allowed devices, select the check box for the device and click the Remove from the list button. To change the device status by blocking access for a device, select the check box for the device and click the Edit button. From the Access Control menu, select Block. Click the Apply button to move the device to the list of blocked devices not currently connected to the network.
• Page 47: Nighthawk AX6 6-Stream AX5400 WiFi Router To change the device name for a device on the list of allowed devices, select the check box for the device and click the Edit button. In the Device Name field, enter a name and click the Apply button to save changes. If you set up an access control list (ACL) that allows all new devices to access the network, you can manage blocked devices. To manage blocked devices currently not on the network, launch a web browser from a device connected to the router network. Enter the router login URL to access the login window. The user name is admin, and the password is the one specified during the first login. Select ADVANCED > Security > Access Control to access the control settings. Click the link to view the list of blocked devices not currently connected to the network. A table displays the detected device name, MAC address, and connection type of blocked devices.
• Page 48: Nighthawk AX6 6-stream AX5400 WiFi router To add a device to the list of blocked devices, click the Add button. Enter the MAC address and device name for the device that you want to block. Click the Apply button. The device is added to the list of blocked devices. To remove a device from the list of blocked devices, select the check box for the device. Click the Remove from the list button. The device is removed from the list of blocked devices. To change the device status by allowing access for a device on the list of blocked devices, select the check box for the device. Click the Edit button. The Edit Device Name page displays. From the Access Control menu, select Allow. On the Edit Device Name page, click the Apply button. The device is moved to the list of allowed devices. To change the device name for a device on the list of blocked devices, select the check box for the device. Click the Edit button. The Edit Device Name page displays. In the Device Name field, enter a name and click the Apply button. The device name is changed on the list of blocked devices. Click the Apply button. Your settings are saved.
• Page 49: Nighthawk AX6 6-Stream AX5400 WiFi Router You can use keywords to block certain Internet sites from your network. Keyword blocking only works for website URLs that begin with http:// only. To block Internet sites: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Security > Block Sites. The Block Sites page displays. Select a keyword blocking option: Per Schedule or Always. In the Type keyword or domain name here field, enter a keyword or domain that you want to block. Specify the domain suffix (for example, .com) if you want to block only sites with a specific domain suffix. Enter a period (.) to block all Internet browsing access.
• Page 50: Nighthawk AX6 6-Stream AX5400 WiFi Router To delete keywords from the list, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > Block Sites. You can block Internet services on your network based on the type of service. Service blocking only works for website URLs that begin with http:// only. It does not work for URLs that begin with https://.
• Page 51: Nighthawk AX6 6-Stream AX5400 WiFi Router To block services: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Security > Block Services. Specify when to block the services: To block the services all the time, select the Always radio button. To block the services based on a schedule, select the Per Schedule radio button. Click the Add button. The Block Services Setup page displays. To add a service that is in the Service Type menu, select the application or service. To add a service or application that is not in the menu, select User Defined. Select a filtering option: Only This IP Address. Block services for a single computer. IP Address Range. Block services for a range of computers with consecutive IP addresses on your network.
• Page 52: Nighthawk AX6 6-Stream AX5400 WiFi Router You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. To specify a trusted computer, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Security > Block Sites. Scroll down and select the Allow trusted IP address to visit blocked sites check box. In the Trusted IP Address field, enter the IP address of the trusted computer. Click the Apply button to save your settings. When you schedule blocking, the same schedule is used to block sites and to block services. Control access to the Internet.
• Page 53: Nighthawk AX6 6-Stream AX5400 WiFi Router To schedule blocking, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password, which is case-sensitive. The BASIC Home page displays after logging in. Select ADVANCED > Security > Schedule to access the Schedule page. Specify when to block keywords and services by selecting the appropriate check boxes. Click the Apply button to save your settings. To set up security event email notifications, launch a web browser from a connected device. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password, which is case-sensitive. The BASIC Home page displays after logging in. The router can email logs of activity and security events.
• Page 54: Nighthawk AX6 6-Stream AX5400 WiFi Router Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Send to This E-mail Address field, type the email address to which logs and alerts are to be sent. In the Sender field, enter the email sender's name. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server. In the Outgoing Mail Server Port Number field, enter a port number. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. In the User Name field, type the user name for the outgoing email server. In the Password field, type the password for the outgoing email server. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. To send logs based on a schedule, specify the schedule type, day, and time. Click the Apply button. Your settings are saved.
• Page 55: Manage network settings. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. View or change the WAN settings. Set up a default DMZ server. Change the router’s device name. Change the LAN TCP/IP settings. Specify the IP addresses that the router assigns. Disable the DHCP server feature in the router. Use the WPS Wizard for WiFi connections. Specify basic WiFi settings. Set up a guest WiFi network.
• Page 56: Nighthawk AX6 6-Stream AX5400 WiFi Router You can view or configure wide area network (WAN) settings for the Internet port. To view or change the WAN settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > WAN Setup. Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks. Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing. Respond to Ping on Internet Port. This feature allows your router to be discovered. Disable IGMP Proxying. IGMP proxying allows a computer on the LAN to receive the multicast traffic it is interested in from the Internet. MTU Size (in bytes). The normal MTU value for most Ethernet networks is 1500 bytes. NAT Filtering. Secured NAT protects computers on the LAN from attacks from the Internet.
• Page 57: Nighthawk AX6 6-Stream AX5400 WiFi Router Disable SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router. Set up a default DMZ server. The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). WARNING: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. To set up a default DMZ server: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router login URL. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.
• Page 58: Nighthawk AX6 6-Stream AX5400 WiFi Router Select the Default DMZ Server check box. Type the IP address. Click the Apply button. Your settings are saved. The router’s device name is preconfigured with the router's model number. You can edit the device name from the LAN Setup page. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Click the Edit button next to the device name, then edit the device name. The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: LAN IP address 192.168.1.1. Subnet mask 255.255.255.0.
• Page 59: Nighthawk AX6 6-Stream AX5400 WiFi Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. To change the LAN TCP/IP settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. In the IP Address field, type the IP address. In the IP Subnet Mask field, type the subnet mask of the router. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
• Page 60: Nighthawk AX6 6-Stream AX5400 WiFi Router Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. To reconnect, close your browser, relaunch it, and log in to the router. By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. These addresses must be part of the same IP address subnet as the router’s LAN IP address. To specify the pool of IP addresses that the router assigns, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Make sure that the Use Router as DHCP Server check box is selected.
• Page 61: Nighthawk AX6 6-Stream AX5400 WiFi Router Specify the range of IP addresses that the router assigns. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. Click the Apply button. Your settings are saved. The router delivers the following address information to any LAN device that requests a DHCP address: an IP address from the range that you define, subnet mask, gateway IP address, DNS server IP address. Disable the DHCP server feature in the router. By default, the router acts as a DHCP server. To disable the DHCP server feature in the router, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin.
• Page 62: Nighthawk AX6 6-Stream AX5400 WiFi Router Clear the Use Router as DHCP Server check box. Click the Apply button. Your settings are saved. If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually. When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address. Assign reserved IP addresses to computers or servers that require permanent IP settings. To reserve an IP address, launch a web browser from a computer or mobile device connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Setup > LAN Setup. In the Address Reservation section, click the Add button. In the IP Address field, type the IP address to assign to the computer or server. Type the MAC address of the computer or server. If the computer is already on your network, you can copy its MAC address from the Attached Devices page.
• Page 63: Nighthawk AX6 6-Stream AX5400 WiFi Router Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. To edit a reserved address entry: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Click the Edit button.
• Page 64: Nighthawk AX6 6-Stream AX5400 WiFi Router The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Select the radio button next to the reserved address that you want to delete. Click the Delete button. The address is removed. Use the WPS Wizard for WiFi connections. The WPS Wizard helps you connect WPS-enabled devices to your WiFi network without typing the WiFi password. To use the WPS Wizard to connect to the WiFi network: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Select ADVANCED > WPS Wizard. Click the Next button. The page displays instructions about how to connect using WPS.
• Page 65: Nighthawk AX6 6-Stream AX5400 WiFi Router Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for how to connect using WPS. The router comes with preset security, including the WiFi network name (SSID) and network key (password). You can find the preset SSID and password on the router label. If you change your preset security settings, make a note of the new settings and store it in a safe place. If your computer is connected with WiFi when you change the SSID or other WiFi security settings, you are disconnected when you click the Apply button. To specify basic WiFi settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. The user name is admin, and the password is the one that you specified the first time that you logged in. Select Wireless to access the Wireless Settings page. You can specify the settings for the 2.4 GHz band and 5 GHz band. From the Region menu, select your region. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
• Page 66: Nighthawk AX6 6-Stream AX5400 WiFi Router To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and is case-sensitive. The default SSID is randomly generated and is on the router label. To change the WiFi channel, select a number from the Channel menu. Do not change the channel unless you experience interference. When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. Click the Apply button to save your settings. If you changed the SSID, you will be disconnected from the network. Make sure that you can connect wirelessly to the network with its new settings. Check if your device is connected to another WiFi network in your area. Update the WiFi network selection in your device to match the current settings for your network. The WiFi mode options for the 2.4 GHz and 5 GHz networks depend on whether AX WiFi is enabled.
• Page 67: Nighthawk AX6 6-stream AX5400 WiFi router Change the WiFi mode if AX WiFi is enabled To change the WiFi mode settings if AX WiFi is enabled: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. Select Wireless. The Wireless Settings page displays. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the Mode menu. In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode menu.
• Page 68: Nighthawk AX6 6-Stream AX5400 WiFi Router Change the WiFi mode if AX WiFi is disabled. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The BASIC Home page displays. Select Wireless. The Wireless Settings page displays. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a WiFi mode from the Mode menu. This mode allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11ax and 802.11n devices to functioning at up to 54 Mbps. This mode allows for reduced interference with neighboring WiFi networks. This mode allows 802.11ax, 802.11n, 802.11g, and 802.11b devices to join the network and allows 802.11ax and 802.11n devices to function at up to 400 Mbps. Click the Apply button. Your settings are saved.
• Page 69: Nighthawk AX6 6-Stream AX5400 WiFi Router In the Wireless Network (5 GHz a/n/ac/ax) section, select a WiFi mode from the Mode menu. Up to 433 Mbps mode allows 802.11ax, 802.11ac, 802.11n, and 802.11a devices to join the selected WiFi network in the 5 GHz band but limits 802.11ax, 802.11ac, and 802.11n devices to functioning at up to 433 Mbps. Up to 1000 Mbps mode allows for reduced interference with neighboring WiFi networks and limits 802.11ax and 802.11ac devices to functioning at up to 1000 Mbps. Up to 2165 Mbps mode is the default mode and limits 802.11ax devices to functioning at up to 2165 Mbps. Up to 4330 Mbps mode allows 802.11ax devices to function at up to 4330 Mbps. Click the Apply button to save your settings. The WiFi password is different from the admin password used to log in to the router. Your router comes with preset WPA3, WPA2, or WPA security; it is recommended to use the preset security. To change the WiFi password or the WiFi security, launch a web browser from a connected device. Enter http://www.routerlogin.net to open the login window. Enter the router admin user name and password; the user name is admin and the password is case-sensitive.
• Page 70: Nighthawk AX6 6-Stream AX5400 WiFi Router The BASIC Home page displays. Select Wireless. The Wireless Settings page displays. To change the 2.4 GHz or 5 GHz WiFi password, enter a new password in the Password (Network Key) field. You must enter a phrase of 8 to 63 characters. To change the WiFi security for the 2.4 GHz or 5 GHz WiFi network, select a Security Options radio button. WPA2-PSK [AES] is the default setting for WiFi security. WPA-PSK [TKIP] + WPA2-PSK [AES] enables devices that support either WPA or WPA2 to join the network. WPA3-Personal is the latest security standard and is more secure than WPA2. Click the Apply button to save your settings. Set up a guest WiFi network to allow visitors to use the Internet without using your WiFi security password. By default, the guest WiFi network is disabled.
• Page 71: Nighthawk AX6 6-Stream AX5400 WiFi Router The router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and the 5 GHz band for 802.11ac, 802.11n, and 802.11a devices. The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. The router provides two default guest networks with the following names (SSIDs): 2.4 GHz guest WiFi network SSID: NETGEAR_Guest and 5 GHz guest WiFi network SSID: NETGEAR-5G_Guest. By default, these networks are configured as open networks without security but are disabled. To set up a guest network, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the login window. Enter the router admin user name and password. The user name is admin. Select Guest Network to access the Guest Network Settings page. Configure the settings to set up a 2.4 GHz or 5 GHz guest WiFi network. Enable Guest Network to activate the guest WiFi network for the desired WiFi band. Enable SSID Broadcast to allow WiFi stations to detect the WiFi name in their scanned network lists. Allow guests to see each other and access my local network option controls guest access to the main WiFi network devices.
• Page 72: Nighthawk AX6 6-Stream AX5400 WiFi Router To allow access to the main WiFi network, select the option to allow guests to see each other and access the local network. The default 2.4 GHz SSID is NETGEAR_Guest, and the default 5 GHz SSID is NETGEAR-5G_Guest. To change the SSID, enter a 32-character maximum, case-sensitive name. Select a WiFi security option for the guest WiFi network. WPA2 provides a secure and fast connection but may not be detected by older WiFi devices. To use WPA2 security, enter a password of 8 to 63 characters. WPA-PSK [TKIP] + WPA2-PSK [AES] allows devices that support either WPA or WPA2 to join the network. Click the Apply button to save your settings. Make sure you can reconnect over WiFi to the network with its new security settings. If you cannot connect over WiFi, disconnect from other networks and connect to the router's network. Check if your device displays as an attached device to confirm connection. Ensure you are using the correct network name (SSID) and password.
• Page 73: Nighthawk AX6 6-stream AX5400 WiFi router Enable or disable the WiFi radios If you used the WiFi On/Off button to turn off the WiFi radios, you can’t log in to the router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on. To enable or disable the WiFi radios, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Wireless Settings. Turn off the WiFi radio by clearing the Enable Wireless Router Radio check box. Turn on the WiFi radio by selecting the Enable Wireless Router Radio check box. Click the Apply button. Your settings are saved. Set up a WiFi schedule to turn off the WiFi signal from your router at times when you do not need a WiFi connection.
• Page 74: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Click the Add a new period button. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal. Select the Turn off wireless signal by schedule check box to activate the schedule. Set up the router as a WiFi access point. You can set up the router to run as an access point (AP) on the same local network as another router. Use an Ethernet cable to connect the Internet port of this router to an Ethernet port on the other router. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Select ADVANCED > Advanced Setup > Router / AP Mode.
• Page 75: Nighthawk AX6 6-stream AX5400 WiFi router Select AP mode. Select an IP address setting: Get dynamically from existing router or Use fixed IP settings on this device. Using fixed IP settings requires advanced network experience. To avoid interference, use different WiFi settings on each router. Click the Apply button. The IP address of the router changes, and you are disconnected. To reconnect, close and restart your browser and type the router login URL. Set up a bridge for a port group or VLAN tag group. Some devices, such as IPTV, cannot function behind the router’s NAT service or firewall. Enable the bridge between the device and the router’s Internet port based on ISP requirements. If your ISP provides instructions for setting up a bridge for IPTV, follow those instructions. Set up a bridge for a port group if connected devices include an IPTV device.
• Page 76: Nighthawk AX6 6-Stream AX5400 WiFi Router To configure a port group and enable the bridge: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. Select the Enable VLAN/Bridge Setup check box. Select the By bridge group radio button. Select a Wired Ports check box or a Wireless check box. You must select at least one Wired Ports or Wireless check box. Click the Apply button. Your settings are saved.
• Page 77: Nighthawk AX6 6-Stream AX5400 WiFi Router Set up an IPTV port You can set up the router to create an Internet Protocol television (IPTV) port that can lease an IP address from your IPTV service provider. Some IPTV ports cannot work behind NAT because the IPTV port requires an IP address within the Internet service provider's network. You can set up a bridge connection from the WAN to one of the LAN ports. When IPTV is connected through WiFi, the home router must support the bridging of the WAN port to the WiFi network name. To configure an IPTV port: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. Enter the router user name and password. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. Select the Enable VLAN/Bridge Setup check box. Select the By bridge group radio button. Select a Wired Ports check box or a Wireless check box.
• Page 78: Nighthawk AX6 6-Stream AX5400 WiFi Router Set up a bridge for a VLAN tag group If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s network address translation (NAT) service. To add a VLAN tag group and enable the bridge: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. Select the Enable VLAN/Bridge Setup check box. Select the Enable VLAN Tag radio button. Click the Add button. Specify the following settings for the VLAN tag group: Name. Enter a name for the VLAN tag group.
• Page 79: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter a VLAN ID value from 1 to 4094. Enter a priority value from 0 to 7. Select the check box for a wired Ethernet port or wireless network. If your device is connected to an Ethernet port on the router, select the corresponding wired Ethernet port check box. If your device is connected to your router’s WiFi network, select the corresponding WiFi check box. You must select at least one Ethernet port or wireless network. Click the Add button to add the VLAN tag group. Click the Apply button to save your settings. You can set up a fixed, static route for more than one router or multiple IP subnets on your network. Static routes are typically needed when you have a cable modem connected to your ISP and an ADSL router for remote office access. Two implicit static routes are created during setup: one between your router and the cable modem, and another for your LAN addresses.
• Page 80: Nighthawk AX6 6-stream AX5400 WiFi router To access a device on the 134.177.0.0 network at the remote office site, define a static route. Set the destination IP address to 134.177.0.0 and the subnet mask to 255.255.255.0. Set the gateway IP address to 192.168.1.100. Make the static route private as a security precaution. To set up a static route, launch a web browser from a device connected to the router network. Enter the router's login URL. Input the router admin username and password. Select Advanced > Advanced Setup > Static Routes. Click the Add button to adjust the page. Type a name for the static route in the Route Name field. Select the Private check box to limit access to the LAN only. Clear the Active check box to prevent the route from becoming active.
• Page 81: Nighthawk AX6 6-Stream AX5400 WiFi Router To set up a static route, you can keep it disabled until needed. By default, the Active check box is selected, making the route active after clicking the Apply button. Enter the destination IP address for the final destination of the route. Enter the IP subnet mask for the final destination of the route. If the destination is a single host, enter 255.255.255.255. Enter the IP address of the gateway, which must be on the same LAN segment as the router. Enter a metric value from 2 through 15, representing the number of routers between your network and the destination. Click the Apply button to save your settings. The static route is added to the table on the Static Routes page. To edit a static route, launch a web browser from a device connected to the router network. Enter the router login URL to access the login window. Enter the router admin username and password, which are case-sensitive. Select ADVANCED > Advanced Setup > Static Routes to access the Static Routes page. In the table, select the radio button for the route and click the Edit button to adjust the Static Routes page. Edit the route information as needed.
• Page 82: Nighthawk AX6 6-Stream AX5400 WiFi Router To delete a static route, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. The user name is admin, and the password is the one specified during the first login. Select ADVANCED > Advanced Setup > Static Routes to display the Static Routes page. In the table, select the radio button for the route and click the Delete button to remove the route. Beamforming shapes a directional WiFi signal aimed at a WiFi client based on the client’s location. To enable or disable implicit beamforming, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. The user name is admin, and the password is the one specified during the first login. Clients do not need to support beamforming to benefit from implicit beamforming.
• Page 83: Nighthawk AX6 6-Stream AX5400 WiFi Router The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. Select or clear the Enable Implicit BEAMFORMING check box. Selecting this check box enables implicit beamforming. Clearing this check box disables implicit beamforming. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Enable or disable MU-MIMO. Multiuser multiple input, multiple output (MU-MIMO) improves performance when many WiFi clients that are MU-MIMO-capable transfer data at the same time. To enable or disable MU-MIMO, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
• Page 84: Nighthawk AX6 6-Stream AX5400 WiFi Router If you connected over WiFi to the network, you are disconnected from the network and must reconnect. AX WiFi improves your network’s capacity, Internet upload and download speeds, and WiFi range by allowing WiFi traffic from different devices to be concurrently managed. AX WiFi is enabled by default. To enable or disable AX WiFi: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The BASIC Home page displays. Select Wireless. The Wireless Setup page displays. Select or clear the Enable AX check box. Click the Apply button. Your settings are saved.
• Page 85: Optimize performance for applications such as internet gaming, high-definition video streaming, and VoIP communication. The router uses Wi-Fi Multimedia Quality of Service (WMM QoS) by default. Use dynamic QoS to optimize internet traffic management. Improve network connections with Universal Plug and Play. Wi-Fi Multimedia Quality of Service. Enable or disable AX WiFi.
• Page 86: Nighthawk AX6 6-Stream AX5400 WiFi Router Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth. To enable Dynamic QoS, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select QoS on the BASIC Home page. Select the Enable QoS check box. Specify your Internet bandwidth by letting Speedtest detect it. For more accurate Speedtest results, make sure that no other devices are accessing the Internet. Select the Let Speedtest detect my Internet bandwidth radio button and click the Take a Speedtest button. Speedtest determines your Internet bandwidth.
• Page 87: Nighthawk AX6 6-Stream AX5400 WiFi Router Define your Internet bandwidth by selecting the radio button and entering your download and upload speeds. Click the Apply button to save your settings. The router uses a QoS database to implement Dynamic QoS, which can be automatically updated. To enable or disable the automatic Dynamic QoS database update, launch a web browser from a device connected to the router network. Enter the router login URL to access the login window. The default admin username is admin, and the password is the one specified during the first login. Select QoS on the BASIC Home page to access the QoS settings. You can select or clear the checkbox for automatically updating the performance optimization database. Click the Apply button to save your QoS settings. If automatic updates are turned off, you can manually update the Dynamic QoS database. The router automatically updates the QoS database when Dynamic QoS is enabled. Optimizing performance is a key feature of the router.
• Page 88: Nighthawk AX6 6-Stream AX5400 WiFi Router To manually update the Dynamic QoS database: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select QoS. The QoS page displays. Click the Update Now button. The router checks for the newest version of the database and downloads it. Click the Apply button. Your settings are saved. Improve network connections with Universal Plug and Play. Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. To enable Universal Plug and Play: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password.
• Page 89: Nighthawk AX6 6-Stream AX5400 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > Advanced Setup > UPnP. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. Type the advertisement period in minutes. The default period is 30 minutes. Type the advertisement time to live in hops. The default value for the advertisement time to live is 4 hops. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router. To refresh the information in the UPnP Portmap Table, click the Refresh button. Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router.
• Page 90: Nighthawk AX6 6-Stream AX5400 WiFi Router WMM must be enabled for both it and the client running that application. We recommend that you do not disable the WMM settings. If you disable the WMM settings for 2.4 GHz or 5 GHz, the maximum link rate your router can reach is 54 Mbps. To disable the WMM settings, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Setup > QoS Setup. Click the WMM tab. Clear the Enable WMM (Wi-Fi multimedia) settings check box for both 2.4 GHz and 5 GHz. Click the Apply button to save your settings. AX WiFi improves your network’s capacity, Internet upload and download speeds, and WiFi range.
• Page 91: Nighthawk AX6 6-Stream AX5400 WiFi Router To enable or disable AX WiFi: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select Wireless. The Wireless Setup page displays. Select or clear the Enable AX check box. Selecting this check box turns on AX WiFi and clearing this check box turns off AX WiFi. Click the Apply button. Your settings are saved.
• Page 92: Manage your router This chapter describes the router settings for administering and maintaining your router and home network. Update the router firmware Change the admin password Enable admin password reset Reset the admin password Always use HTTPS to access the router View information about the router and the Internet and WiFi settings Check the Internet connection status View and manage logs of router activity Return the router to its factory default settings
• Page 93: Nighthawk AX6 6-Stream AX5400 WiFi Router Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. The router firmware is stored in flash memory. You might see a message at the top of the router pages when new firmware is available. We recommend that you connect a computer to the router using an Ethernet connection to update the firmware. To check for new firmware and update your router: Launch a web browser from a computer that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Router Update. Click the Check button. The router finds new firmware information if any is available. Click the Yes button. The router locates and downloads the firmware and begins the update. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update.
• Page 94: Nighthawk AX6 6-Stream AX5400 WiFi Router When the upload is complete, your router restarts. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating. We recommend that you connect a computer to the router using an Ethernet connection to upload the firmware. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. The correct firmware file uses an .img or .chk extension. Enter http://www.routerlogin.net. A login window opens. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Administration > Router Update. The Router Update page displays. To avoid the risk of corrupting the firmware, do not interrupt the update. Wait until the router finishes restarting. If your router does not reboot, check the Router Status page to confirm whether the new firmware version uploaded.
• Page 95: Nighthawk AX6 6-stream AX5400 WiFi router Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Administration > Set Password. Type the old password in the Old Password field. Type the new password in the Set Password and Repeat New Password fields. Click the Apply button. Your settings are saved. Enable admin password reset We recommend that you enable password reset so that you can reset the password if you forget it. This reset process is supported in Chrome, Safari, Firefox, Edge, and Internet Explorer.
• Page 96: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select ADVANCED > Administration > Set Password. Select the Enable Password Reset check box. Select two security questions and provide answers to them. Click the Apply button. Your settings are saved. If you set up the password reset feature, you can reset your router admin password if you forgot it. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. If password reset is enabled, you are prompted to enter the serial number of the router. Enter the serial number of the router.
• Page 97: Nighthawk AX6 6-Stream AX5400 WiFi Router Type a new admin password, confirm your new password, and set new security questions and answers. Click the Next button. The page displays a confirmation. Click the Login button. With your new password, log in to the router. Always use HTTPS to access the router. You can configure the router to require HTTPS connections between your web browser and the router web interface. To require HTTPS connections: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > Web Services Management. Select the Always Use HTTPS to Access Router check box.
• Page 98: Nighthawk AX6 6-Stream AX5400 WiFi Router You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays. A green icon indicates that the Internet connection is fine and no problems exist. A red icon indicates that configuration problems exist for the Internet connection or the connection is down. An amber icon indicates that the Internet port is configured but cannot get an Internet connection.
• Page 99: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays information about system up time, port statistics, status, transmitted and received packets, collisions, and bandwidth usage. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button.
• Page 100: Nighthawk AX6 6-Stream AX5400 WiFi Router Check the Internet connection status To check the Internet connection status, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. To release (stop) the Internet connection, click the Release button. To renew (restart) the Internet connection, click the Renew button.
• Page 101: Nighthawk AX6 6-Stream AX5400 WiFi Router To view and manage logs: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select ADVANCED > Administration > Logs. The Logs page displays and shows information such as action, source IP, target address, and date and time. To customize the logs, scroll down and clear or select the check boxes in the Include in Log section. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To email the log immediately, click the Send Log button. You must set up email notifications in order to receive the logs. Click the Apply button. Your settings are saved.
• Page 102: Nighthawk AX6 6-Stream AX5400 WiFi Router You can view all computers and devices that are currently connected to your network. To view devices on the network, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The BASIC Home page displays. Select Attached Devices to view connection type, device name, IP address, and MAC address. Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. To monitor Internet traffic, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password.
• Page 103: Nighthawk AX6 6-Stream AX5400 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > Advanced Setup > Traffic Meter. Select the Enable Traffic Meter check box. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature. Select the Traffic volume control by radio button and then select one of the following options: No Limit, Download only, or Both Directions. Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date. To start the traffic counter immediately, click the Restart Counter Now button. In the Traffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic.
• Page 104: Nighthawk AX6 6-stream AX5400 WiFi router Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. To back up the router’s configuration settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. Select ADVANCED > Administration > Backup Settings. Click the Back Up button. To erase the settings: This process erases all settings that you configured in the router.
• Page 105: Nighthawk AX6 6-Stream AX5400 WiFi Router The BASIC Home page displays. Select ADVANCED > Administration > Backup Settings. Click the Erase button. The configuration is reset to factory default settings. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. To restore configuration settings that you backed up: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. Select ADVANCED > Administration > Backup Settings. Click the Browse button to find and select the .cfg file. Click the Restore button. WARNING: Do not interrupt the restoration process.
• Page 106: Nighthawk AX6 6-Stream AX5400 WiFi Router The Anywhere Access feature on the Nighthawk app allows you to connect to your router when you're away from home and change its settings. Before you can use the Anywhere Access feature on the Nighthawk app, you must update your router’s firmware and download the latest Nighthawk app for your mobile device. For more information about how to update your router’s firmware, see Check for new firmware and update the router on page 93. To turn off the LEDs: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. 4. Select ADVANCED > Advanced Setup > LED Control Settings. 5. To turn off all LEDs except the Power LED, select the Turn off all LEDs except Power LED radio button. 6. Click the Apply button. Your settings are saved.
• Page 107: Set your time zone To set your time zone, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password; the user name is admin and the password is case-sensitive. The BASIC Home page displays after logging in. Select ADVANCED > Administration > NTP Settings to access the NTP Settings page. Choose your time zone from the menu and select the Automatically adjust for daylight savings time checkbox if applicable. Click the Apply button to save your settings. Set the NTP server The router uses the NETGEAR NTP server by default for network time synchronization. You can change the NTP server to your preferred NTP server. Launch a web browser from a device connected to the router network to set the NTP server. Enter http://www.routerlogin.net and log in with the admin user name and password. The BASIC Home page displays after logging in.
• Page 108: Nighthawk AX6 6-Stream AX5400 WiFi Router Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. Select an NTP server radio button: Use the default NETGEAR NTP server or Set your preferred NTP server. If you selected the Set your preferred NTP server radio button, enter the NTP server domain name or IP address in the Primary NTP server field. Click the Apply button. Your settings are saved. Specify ReadyDLNA media server settings. By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server. The Media Server (Settings) page displays.
• Page 109: Nighthawk AX6 6-Stream AX5400 WiFi Router To scan for new media files immediately, click the Rescan media files button. Click the Edit button to change the router's media server name. If you change the media server name, you can also change the ReadySHARE storage folder access path to the new name or keep the access path as readyshare. Click the Apply button. Your settings are saved. Under some circumstances, you might want to erase the configuration and reset the router to factory default settings. To reset the router to factory default settings, you can use either the Reset button on the back of the router or the Erase function. After you reset the router to factory default settings, the user name is admin, the password is password, and the LAN IP address is 192.168.1.1. If the router is in access point mode and you do not know the IP address assigned to it, first try to use an IP scanner application to detect the IP address. To reset the router to factory default settings, locate the Reset button on the back of the router. Using a straightened paper clip, press and hold the Reset button for at least five seconds. This process erases all settings that you configured in the router.
• Page 110: Nighthawk AX6 6-stream AX5400 WiFi router Release the reset button. The power LED starts blinking. When the reset is complete, the router restarts. To avoid the risk of corrupting the firmware, do not interrupt the reset. This process erases all settings that you configured in the router. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Administration > Backup Settings. Click the Erase button. The configuration is reset to factory default settings. Wait until the router finishes restarting.
• Page 111: This chapter describes how to access and manage storage devices attached to your router. ReadySHARE lets you access and share USB storage devices connected to the router. You can use a USB port on the router to connect a USB storage device like a flash drive or hard drive. Do not connect a computer, USB modem, CD drive, or DVD drive to a USB port on the router. The chapter contains the following sections: - USB device requirements - Connect a USB storage device to the router - Access a storage device connected to the router from a Windows-based computer - Map a USB device to a Windows network drive - Access a storage device that is connected to the router from a Mac - Enable FTP access within your network - View network folders on a storage device - Add a network folder on a USB storage device - Edit a network folder on a USB storage device - Safely remove a USB storage device
• Page 112: Nighthawk AX6 6-stream AX5400 WiFi router The router works with most USB-compliant external flash and hard drives. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device. The router supports the following file system types for full read/write access: FAT16, FAT32, NTFS, NTFS with compression format enabled, Ext2, Ext3, Ext4, HFS, HFS+. ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router. To connect a USB device, insert your USB storage device into a USB port on the router. If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router. When you connect the USB storage device to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).
• Page 113: Nighthawk AX6 6-stream AX5400 WiFi router To access the USB storage device from a Windows-based computer, connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). To map the USB storage device to a Windows network drive, connect a USB storage device to a USB port on your router. Select Start > Run. Enter readyshare in the dialog box. Click the OK button. A window automatically opens and displays the USB storage device.
• Page 114: Nighthawk AX6 6-Stream AX5400 WiFi Router To access a storage device connected to the router from a Mac, connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, connect it. When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN). On a Mac that is connected to the network, select Go > Connect to Server. In the Server Address field, enter smb://readyshare. When prompted, select the Guest radio button. If you set up access control on the router, select the Registered User radio button and enter admin for the name and router admin password for the password. Click the Connect button. Access a storage device that is connected to the router from a computer or device on the network. The USB storage device is mapped to the drive letter that you specified. To connect to the USB storage device as a different user, select the Connect using different credentials check box.
• Page 115: Nighthawk AX6 6-Stream AX5400 WiFi Router Enable FTP access within your network. File Transfer Protocol (FTP) lets you download and upload large files faster. To enable FTP access within your network, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP check box. Click the Apply button. Your settings are saved. You can view network folders on a storage device that is connected to the router.
• Page 116: Nighthawk AX6 6-Stream AX5400 WiFi Router The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. Scroll down to the Available Networks Folder section to view the settings. If only one USB device is connected, the default share name is USB_Storage. Read Access and Write Access determine permissions and access controls on the network folder. The password for admin is the same one that you use to log in to the router. You can add network folders on a USB storage device connected to a router USB port. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > USB Functions > ReadySHARE Storage to access the USB Storage settings.
• Page 117: Nighthawk AX6 6-stream AX5400 WiFi router In the Available Network Folders section, select the USB storage device. Click the Create Network Folder button. If this window does not open, your web browser might be blocking pop-ups. From the USB Device menu, select the USB drive. We recommend that you do not attach more than one drive to one USB port. In the Share Name field, type the name of the share. From the Read Access menu and the Write Access menu, select the settings that you want. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. Click the Apply button. You can edit network folders on USB storage devices connected to a router USB port. Launch a web browser from a computer or mobile device that is connected to the router network.
• Page 118: Nighthawk AX6 6-Stream AX5400 WiFi Router Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. Select ADVANCED > USB Functions > ReadySHARE Storage. In the Available Network Folders section, select the USB storage device. Change the settings in the fields as needed. Click the Apply button. Your settings are saved. Before you physically disconnect a USB storage device from the router USB port, log in to the router and take the USB storage device offline. Launch a web browser from a computer or mobile device that is connected to the router network. Click the Safely Remove USB Device button. This takes the device offline. Physically disconnect the USB storage device.
• Page 119: Use Dynamic DNS to access USB storage devices through the Internet. With Dynamic DNS, you can access a USB device connected to a USB port on the router when you’re not home. This chapter contains the following sections: Set up and manage Dynamic DNS. Your personal FTP server. Set up HTTPS access through the Internet. Access USB storage devices through the Internet.
• Page 120: Nighthawk AX6 6-Stream AX5400 WiFi Router Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses, which means that the IP address can change at any time. To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. Select the Use a Dynamic DNS Service check box. From the Service Provider menu, select NETGEAR. You can select another service provider. In the Host Name field, type the name that you want to use for your URL.
• Page 121: Nighthawk AX6 6-Stream AX5400 WiFi Router The host name is sometimes called the domain name. In the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your account. Click the Register button. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > Dynamic DNS. Select the Use a Dynamic DNS Service check box. In the Host Name field, type the host name for your account.
• Page 122: Nighthawk AX6 6-Stream AX5400 WiFi Router To change your settings: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router login URL. Enter the router admin user name and password. Select ADVANCED > Advanced Setup > Dynamic DNS. Change your DDNS account settings as necessary. Click the Apply button. Your settings are saved. With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS service account. The router supports only basic DDNS, and the login and password might not be secure. You can use DDNS with a VPN tunnel for a secure connection.
• Page 123: Nighthawk AX6 6-Stream AX5400 WiFi Router To set up your personal account and use FTP: Get your NETGEAR Dynamic DNS domain name. Make sure that your Internet connection is working. Your router must use a direct Internet connection. Connect a storage device to the router. If your USB storage device uses a power supply, connect it. Set up FTP access in the router. On a remote computer with Internet access, you can use FTP to access your router. To set up FTP access through the Internet: Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router admin user name and password. Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP (via Internet) check box.
• Page 124: Nighthawk AX6 6-Stream AX5400 WiFi Router The default port is number 21. Password protection is enabled by default. We recommend that you keep password protection enabled. Your settings are saved. The link that lets you access the device over the Internet is ftp://public-ip-address/shares. If you set up a DDNS account, the router’s DNS name, for example, yourname.mynetgear.com. To limit read and write access of a device to the admin user, select a device in the Available Network Folder's section. Click the Edit button. From the Read Access menu, select admin. From the Write Access menu, select admin. Set up HTTPS access through the Internet. Enter http://www.routerlogin.net. A login window opens.
• Page 125: Nighthawk AX6 6-Stream AX5400 WiFi Router Select the HTTPS (via Internet) check box. The default port is number 443. Password protection is enabled by default. We recommend that you keep password protection enabled. Click the Apply button. Your settings are saved. The link that lets you access the device over the Internet is https://public-ip-address/shares. If you set up a DDNS account, the router’s DNS name will be used. To limit read and write access of a device to the admin user, select a device in the Available Network Folder's section. Click the Edit button. The Edit page displays. From the Read Access menu, select admin. From the Write Access menu, select admin. Access USB storage devices through the Internet when you’re not home. To access devices from a remote computer, launch a web browser on a computer that is not on your home network.
• Page 126: Nighthawk AX6 6-Stream AX5400 WiFi Router The link that lets you access the device over the Internet is https://public-ip-address/shares. The IP address that is assigned to the router’s Internet port can be viewed on the ADVANCED Home page. If you set up a DDNS account, the router’s DNS name can be used to access the device. For information about using Dynamic DNS, see Set up and manage Dynamic DNS on page 120. If password protection is enabled, type your admin password to access your storage devices. Use Dynamic DNS to access USB storage devices through the Internet.
• Page 127: Use OpenVPN to access your network. You can use OpenVPN software to remotely access your router with virtual private networking (VPN). This chapter explains how to install and use OpenVPN software to set up a VPN tunnel. Enable OpenVPN service in the router. Install OpenVPN software on a VPN client. LAN IP addressing in VPN networks. Use VPN to access your internet service at home. Use VPN to remotely access a USB storage device attached to the router.
• Page 128: Nighthawk AX6 6-Stream AX5400 WiFi Router A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. To use the VPN feature, you must log in to the router to enable and configure OpenVPN. Install OpenVPN client software and configuration files on your device from which you want to use VPN. Run the OpenVPN client software on your device when you want to use a VPN connection. Enabling OpenVPN on your router allows VPN connections between the router and a client. The router provides the VPN service and the laptop is the VPN client. The router itself does not function as a VPN client to an external VPN service provider. VPN can use either Dynamic DNS (DDNS) or a static IP address to connect with your router. To use a DDNS service, register for a DDNS account with a host name. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider assigned a static WAN IP address that never changes, the VPN can use that IP address to connect to your home network.
• Page 129: Enable OpenVPN service in the router. You must enable the OpenVPN service settings in the router before you can use a VPN connection. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router user name and password. Select ADVANCED > Advanced Setup > VPN Service. Select the Enable VPN Service check box. We recommend that you use the default TUN mode and TAP mode settings. To change the TUN mode service type, select the UDP or TCP radio button. The default protocol for TUN mode is UDP. The default port number for TUN mode is 12973. Use OpenVPN to access your network.
• Page 130: To change the TAP mode settings, select the UDP or TCP radio button. The default protocol for TAP mode is UDP. To change the TAP mode service port, type the port number that you want to use in the field. The default port number for TAP mode is 12974. VPN is enabled in the router, but you must install and set up OpenVPN software on your device before you can use a VPN connection. You must install OpenVPN software on each Windows-based computer, Mac computer, iOS device, and Android device that you plan to use for VPN connections to your router. Download and install the application software from the link that is provided in each client-specific section. Download and install the configuration files from the router as described in each client-specific section. You must download the configuration files after you enable and configure OpenVPN service in the router. If you later change the OpenVPN configuration in the router, you must download and install the .ovpn configuration file again on each client. You must install both the OpenVPN client utility and OpenVPN configuration files on each Windows-based computer where you want to use a VPN connection to your router. Use OpenVPN to access your network.
• Page 131: Nighthawk AX6 6-Stream AX5400 WiFi Router To download and install the OpenVPN client utility and OpenVPN configuration files on a Windows-based computer: Download the OpenVPN client utility on your Windows-based computer from openvpn.net/community-downloads/. Select the Windows package with the installer files, either the Windows 32-bit or Windows 64-bit installer files. You need to have administrative privileges to install the OpenVPN client utility. Launch a web browser from the computer connected to the router network. Enter http://www.routerlogin.net to access the router login window. The user name is admin, and the password is the one specified during the first login. Select ADVANCED > Advanced Setup > VPN Service to access the VPN Service page. Make sure that the Enable VPN Service check box is selected. Click the For Windows button to download the router’s OpenVPN configuration files. Unzip the OpenVPN configuration files and copy them to the folder where you installed the OpenVPN client utility. Modify the VPN interface name to NETGEAR-VPN. If using Windows 10, navigate to Control Panel > Network and Sharing Center > Change adapter settings to find the local area connection.
• Page 132: Nighthawk AX6 6-Stream AX5400 WiFi Router Select the local area connection and change its name to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. You can now open a VPN tunnel to the router. You must install both the Tunnelblick OpenVPN client utility and OpenVPN configuration files on each Mac computer where you want to use a VPN connection to your router. To download and install the Tunnelblick OpenVPN client utility and OpenVPN configuration files on a Mac computer: Download and install the Tunnelblick OpenVPN client utility on your Mac computer. You need to have administrative privileges. Launch a web browser from the Mac computer, which must be connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. Make sure that the Enable VPN Service check box is selected. Click the For non-Windows button to download the router’s OpenVPN configuration files to your Mac computer. Unzip the OpenVPN configuration files and copy them to the folder in which you installed the Tunnelblick OpenVPN client utility.
• Page 133: Nighthawk AX6 6-Stream AX5400 WiFi Router You can now open a VPN tunnel to the router. Install OpenVPN software on an iOS device. You must install both the OpenVPN Connect app and OpenVPN configuration files on each iOS device where you want to use a VPN connection to your router. On your iOS device, download and install the OpenVPN Connect app from the Apple app store. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. Select ADVANCED > Advanced Setup > VPN Service. Make sure that the Enable VPN Service check box is selected. Click the For Smart Phone button to download the router’s OpenVPN configuration files to your computer or iOS device. On your iOS device, open the .ovpn file. If the OpenVPN Connect app does not start automatically, select the OpenVPN Connect app. Install the .ovpn file.
• Page 134: Nighthawk AX6 6-Stream AX5400 WiFi Router You can now open a VPN tunnel to the router. Install OpenVPN software on an Android device. You must install both the OpenVPN Connect app and OpenVPN configuration files on each Android device where you want to use a VPN connection to your router. On your Android device, download and install the OpenVPN Connect app from the Google Play Store. Enter http://www.routerlogin.net to access the router's login window. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > VPN Service to access the VPN Service page. Make sure that the Enable VPN Service check box is selected. Click the For Smart Phone button to download the router’s OpenVPN configuration files. On your Android device, open the .ovpn file and import it into the OpenVPN Connect app. You can now open a VPN tunnel to the router.
• Page 135: Nighthawk AX6 6-stream AX5400 WiFi router For the VPN connection to work, your computer or device must be connected to a network that uses a different LAN IP address scheme than your router. The default LAN IP address scheme for the router is 192.168.1.x. If you experience a conflict, change the IP scheme either for your home network or for the network where your VPN client device is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. For information about changing the LAN settings on the router, see Change the LAN TCP/IP settings. Your router lets you use a VPN connection to access your own Internet service when you’re away from home. By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. To allow VPN clients to use your home Internet service, launch a web browser from a computer or mobile device that is connected to the router network. Enter the router user name and password.
• Page 136: Nighthawk AX6 6-Stream AX5400 WiFi Router The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive. Select ADVANCED > Advanced Setup > VPN Service. Make sure that the Enable VPN Service check box is selected. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. Click the Apply button. Your settings are saved. By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. To allow VPN clients to access only your home network and block them from using the Internet service for your home network, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. Select ADVANCED > Advanced Setup > VPN Service. Make sure that the Enable VPN Service check box is selected.
• Page 137: Nighthawk AX6 6-stream AX5400 WiFi router For more information about the VPN configuration for the router, see Enable OpenVPN service in the router. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting. The VPN connection is only to your home network, not to the Internet service for your home network. Click the Apply button. Your settings are saved. If you attach a USB storage device to a USB port on your router, after you make a VPN connection from a remote VPN client device to your home router, you can access the USB storage device. Because the router supports ReadySHARE, the USB storage device might display as a ReadySHARE network device on your home router’s local LAN. On the remote VPN client, your home router might display as the remote router.
• Page 138: Manage port forwarding and port triggering. You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: Manage port forwarding to a local server, Port triggering.
• Page 139: Nighthawk AX6 6-Stream AX5400 WiFi Router Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. The router can forward incoming traffic with specific protocols to computers on your local network. Set up port forwarding to a local server To forward specific incoming protocols: Decide which type of service, application, or game you want to provide. Find the local IP address of the computer on your network that will provide the service. Assign the server computer a reserved IP address. Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router user name and password. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. In the Server IP Address field, enter the IP address of the computer that will provide the service.
• Page 140: Nighthawk AX6 6-Stream AX5400 WiFi Router To add a custom service, find out which port number or range of numbers the application uses. Launch a web browser from a computer or mobile device that is connected to the router network. Enter the router login URL. Enter the router user name and password. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. Click the Add Custom Service button. In the Service Name field, enter a descriptive name. From the Protocol menu, select the protocol. In the External port range field, enter the port range. Specify the internal ports by selecting the appropriate options.
• Page 141: Nighthawk AX6 6-Stream AX5400 WiFi Router You can enter a port range and fixed ports in one rule. In the internal IP address field, type the IP address or select the radio button for an attached device listed in the table. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page. To edit a port forwarding entry, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding / Port Triggering page displays. Leave the Port Forwarding radio button selected as the service type. Click the Edit Service button. Change the settings as needed and click the Apply button. Your settings are saved.
• Page 142: Nighthawk AX6 6-Stream AX5400 WiFi Router To delete a port forwarding entry, launch a web browser from a computer or mobile device connected to the router network. Enter http://www.routerlogin.net to open a login window. Enter the router admin user name and password. The user name is admin and the password is the one specified during the first login. The BASIC Home page displays after logging in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering to access the Port Forwarding / Port Triggering page. Leave the Port Forwarding radio button selected and select the radio button next to the service name in the table. Click the Delete Service button to delete the service. To make a local web server public, assign your web server a fixed IP address or a dynamic IP address using DHCP address reservation. Configure the router to forward the HTTP service to the local address of your web server. (Optional) Register a host name with a Dynamic DNS service and specify that name on the Dynamic DNS page of the router.
• Page 143: Nighthawk AX6 6-Stream AX5400 WiFi Router The following sequence shows the effects of a port forwarding rule. Your router receives the message and finds your port forwarding rule for incoming port 80 traffic. The router changes the destination in the message to IP address 192.168.1.33 and sends the message to that computer. Your web server at IP address 192.168.1.33 receives the request and sends a reply message to your router. Port triggering is a dynamic extension of port forwarding that is useful in certain cases. With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify. Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed. If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications, or remote assistance, enable Universal Plug and Play (UPnP).
• Page 144: Nighthawk AX6 6-Stream AX5400 WiFi Router To add a port triggering service: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Triggering radio button. Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User menu, select a user option. From the Service Type menu, select the protocol (TCP or UDP) that is associated with the service or application. In the Triggering Port field, enter the number of the outbound traffic port that must open the inbound ports. From the Connection Type menu, select the protocol (TCP or UDP) that is associated with the inbound connection. In the Starting Port and Ending Port fields, enter the numbers of the inbound traffic ports. Click the Apply button.
• Page 145: Nighthawk AX6 6-Stream AX5400 WiFi Router You must enable port triggering before the router uses port triggering. To enable port triggering: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password. The user name is admin. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Triggering radio button. Clear the Disable Port Triggering check box. In the Port Triggering Timeout field, enter a value up to 9999 minutes. Click the Apply button. Your settings are saved. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.
• Page 146: Nighthawk AX6 6-Stream AX5400 WiFi Router Using port triggering, you can tell the router to allow incoming traffic on port 113 to reach the originating computer. You open an IRC client program to start a chat session on your computer. Your router creates an entry in its internal session table describing this communication session. Your router performs Network Address Translation (NAT) on the source address and port. Your router creates another session entry to send any incoming port 113 traffic to your computer. When your router receives the incoming message to destination port 33333, it checks its session table for an active session. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message. When you finish your chat session, your router eventually senses a period of inactivity and removes the session information. Manage port forwarding and port triggering.
• Page 147: This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site for product and contact information. The chapter contains the following sections: - Quick tips - Troubleshoot with the LEDs - You cannot log in to the router - You cannot access the Internet - Troubleshoot Internet browsing - Changes are not saved - Troubleshoot WiFi connectivity - Troubleshoot your network using the ping utility
• Page 148: Nighthawk AX6 6-Stream AX5400 WiFi Router Sequence to restart your network If you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes. Check the power adapter and Ethernet cable connections If the router does not start, make sure that the power adapter cable is securely plugged in. If the Internet connection or LAN connections do not function, make sure that the Ethernet cables are securely plugged in. Check the WiFi settings Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and the router match exactly. The WiFi network name (SSID) and WiFi security settings of the router and the computer or mobile device must match exactly. Check the network settings If your computer or mobile device cannot connect to the router, make sure that the network settings of the computer or mobile device are correct. Computers and mobile devices must use network IP addresses on the same network as the router.
• Page 149: Nighthawk AX6 6-Stream AX5400 WiFi Router Some Internet service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address on the Attached Devices page of the router web interface. By default, the router uses standard LED settings. After you turn on power to the router, verify that the Power LED is lit. After about two minutes, verify that the Power LED, Internet LED, and WiFi LED are lit. You can use the LEDs on the front panel of the router for troubleshooting. If all the LEDs stay on, this indicates a fault within the router. Cycle the power to see if the router recovers. Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause.
• Page 150: Nighthawk AX6 6-Stream AX5400 WiFi Router Power LED is off or blinking. Check that the power adapter is securely connected to your router and a working power outlet. Ensure you are using the power adapter supplied by NETGEAR. If the Power LED blinks slowly and continuously, the router firmware may be corrupted. This can occur if a firmware update is interrupted or if there is a firmware problem. Internet or Ethernet LAN port LEDs are off. Ensure that the Ethernet cable connections are secure at the router and at the modem or computer. Confirm that power is turned on to the connected modem or computer. When connecting the router’s Internet port to a modem, use the cable supplied with the modem, which can be a standard straight-through Ethernet cable or an Ethernet crossover cable. WiFi LED is off. Check if the WiFi On/Off button on the router has been pressed, as this disables the WiFi radios. The WiFi LED is lit when the WiFi radios are turned on.
• Page 151: Nighthawk AX6 6-Stream AX5400 WiFi Router If you are unable to log in to the router from a computer or mobile device on your local network, check the following: If you are using an Ethernet-connected computer, check the cable connection between the computer and the router. If you are using a WiFi-enabled computer or mobile device, check the WiFi connection between the computer or mobile device and the router. Make sure that you are using the correct login information. The user name is admin. The password is the one that you specified the first time that you logged in. Make sure that the IP address of your computer or mobile device is in the same subnet as the router. If the IP address of your computer or mobile device is shown as 169.254.x.x, the computer or mobile device could not reach the router’s DHCP server. If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. If the router is in access point mode and you do not know the IP address that is assigned to it, first try to use an IP scanner application to detect the IP address. If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services.
• Page 152: Nighthawk AX6 6-Stream AX5400 WiFi Router If you can access your router but not the Internet, check to see if the router can obtain a WAN IP address from your Internet service provider (ISP). To check the WAN IP address, launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net to access the router login window. The user name is admin, and the password is the one specified during the first login. Click the ADVANCED tab to display the ADVANCED Home page. Check to see that an IP address is shown for the Internet port; if 0.0.0.0 is shown, your router did not obtain an IP address from your ISP. If your router cannot obtain an IP address, you might need to force your modem to recognize your new router by restarting your network. Your ISP might require a login program; ask whether they require PPP over Ethernet (PPPoE) or another type of login. If your ISP requires a login, ensure the login name and password are set correctly. Assign the computer host name of your ISP account as the account name on the Internet Setup page if your ISP checks for your computer’s host name. If your ISP allows only one Ethernet MAC address to connect to the Internet, inform them that you bought a new network device and ask them to use the router’s MAC address.
• Page 153: Nighthawk AX6 6-Stream AX5400 WiFi Router Configure your router to clone your computer’s MAC address. If your router obtained an IP address, but your computer does not load any web pages from the Internet, it might be for one or more of the following reasons. Your computer might not recognize any DNS server addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. The router might not be configured as the TCP/IP gateway on your computer. If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet, you no longer need to run that software after installing your router. If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for the following reasons. The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access.
• Page 154: Nighthawk AX6 6-stream AX5400 WiFi router If the router does not save the changes that you make in the router web interface, do the following: When entering configuration settings, always click the Apply button before moving to another page or tab, or your changes are lost. Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache. If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem. Check the WiFi LED on the router. If it is off, you can press the WiFi On/Off button on the router to turn the router WiFi radios back on. If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in your WiFi client’s scanning list. If you want to view the WiFi settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Be sure to click the Apply button if you change settings. If your WiFi device finds your network but the signal strength is weak, check these conditions. Place your computer near the router but at least 6 feet (1.8 meters) away and see whether the signal strength improves. Are objects between the router and your computer blocking the WiFi signal?
• Page 155: Nighthawk AX6 6-stream AX5400 WiFi router Troubleshoot your network using the ping utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a Windows-based computer, click the Start button and select Run. In the field provided, type ping followed by the IP address of the router. If the path is working, you see a message indicating a successful reply. If the path is not working, you see a message indicating a request timed out. For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.
• Page 156: Nighthawk AX6 6-Stream AX5400 WiFi Router To test the path from a Windows-based computer to a remote device, use the ping command in the Windows Run window. Check to see that the IP address of your router is listed as the default gateway for your computer. Verify that the network address of your computer is different from the network address of the remote device. Ensure that your cable or DSL modem is connected and functioning. If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Configure your router to “clone” or “spoof” the MAC address from the authorized computer if your ISP restricts access to a single MAC address.
• Page 157: This chapter includes technical information about your router. The chapter covers the following topics: • Factory settings • Technical specifications
• Page 158: Nighthawk AX6 6-stream AX5400 WiFi router You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings. Router login user name is admin and the login password is password. LAN IP is set to 192.168.1.1 with a subnet mask of 255.255.255.0. The DHCP server is enabled with a DHCP range from 192.168.1.2 to 192.168.1.254. The WAN MTU size is set to 1500. Time zone is set to Pacific time. Time adjusted for daylight saving is disabled. SNMP is disabled.
• Page 159: Nighthawk AX6 6-Stream AX5400 WiFi Router Factory default settings include the SSID name, security type, and broadcast SSID status. The default security setting is WPA2-PSK (AES). The router supports automatic RF channel selection and has specific settings for different regions. Operating modes allow for up to 600 Mbps at 2.4 GHz and up to 4800 Mbps at 5 GHz. Data and routing protocols supported include TCP/IP, DHCP, and UPnP. Power adapter specifications vary by region, with outputs of 12V/2.5A DC. The router dimensions are 11.65 x 8.11 x 2.25 inches and it weighs 1.25 lbs. Operating temperature ranges from 0° to 40°C. The maximum operating humidity is 90% relative humidity, noncondensing. The router is compliant with FCC Part 15 Class B and other electromagnetic emissions standards. LAN connectivity is compatible with RJ-45 for various Ethernet standards.
• Page 160: Nighthawk AX6 6-Stream AX5400 WiFi Router WAN: RJ-45 compatible with 10BASE-T, 100BASE-TX, and 1000BASE-T. Maximum WiFi signal rate complies with the IEEE 802.11 standard. 2.4GHz AX: 2x2 (Tx/Rx) 1024/256-QAM 20/40MHz, up to 600 Mbps. 5GHz AX: 4x4 (Tx/Rx) 1024-QAM 20/40/80/160MHz, up to 4800 Gbps. Backwards compatible with 802.11a/b/g/n/ac WiFi. Maximum computers per wireless network limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes). 802.11 security includes WPA2-PSK [AES], WPA-PSK [TKIP] + WPA2-PSK [AES], WPA3-Personal. Actual data throughput and wireless coverage will vary and may be lowered by network and environmental conditions.