Tenda AXE5700 Smart Wi-Fi 6E Router User Manual
This article provides configuration assistance and troubleshooting guides for the initial setup of Tenda Nova.
If your problem is not included, contact our Technical Support
Catalogues
Something Goes Wrong
Q8. Mesh WiFi Network System is unstable
The signal strength from the upstream node at the location is
near the algorithm threshold, causing the child node to change its
parent nodes frequently, resulting in disconnection and loss of the
network. We advise you to adjust the position of nodes flexibly to
balance network stability, quality, and coverage.
other Brands' mesh devices?
speed, coverage, and network stability?
automatically
The excessive number of nodes in the network leads to
instability of the mesh WiFi network system. We suggest reducing
the number of nodes to a maximum of 8.
others can
Q9. Child nodes cannot connect to primary node
E.g: You buy one suit nova with three nodes, main node works
fine, but other two nodes cannot connect to main node.
1. We suggest the distance between two nodes no more than
two walls, if the position is not properly, please adjust the place
and angle of nova.
2. Power off and restart two nodes, wait 1-2 mins, and then
check whether it can connect to main node on APP, or check the
light of the third node (solid blue or not)
3. If two nodes cannot connect to main node still, please find
a tool to hold on reset button for 20s, when lights turn to solid
white then you can release it.
4. Then lights turn to blinking blue, open APP and check
whether it will pop a window that a new nova unit is joining the
current network system. Tap “Allow”.
| General | Details |
|---|---|
| Name | Tenda AXE5700 Smart Wi-Fi 6E Router User Manual |
| Make | Tenda |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.29 MB |
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