TP-Link AC1200 Wireless Dual Band Full Gigabit Wi-Fi Router Instructions

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Troubleshooting Steps  

T1. What can I do if the login window does not appear?  

• Reboot your router and try again.  

• If the computer is set to a static IP address, change its settings to obtain an IP address and DNS server  

address automatically.  

• Verify that http://tplinkwifi.net or http://192.168.0.1 is correctly entered in the web browser.  

Alternatively, enter http://192.168.1.1 in the web browser and press Enter.  

• Use another web browser and try again.  

• Disable and then enable the network adapter being used.  

T2. What can I do if I cannot access the internet when in Router mode?  

• Power off your modem for about 5 minutes, then power it on and check the internet. If your modem  

has more than one Ethernet port, keep other ports unconnected.  

• Check if the internet is working normally by connecting a computer directly to the modem using an  

Ethernet cable. If it is not, contact your Internet Service Provider.  

• Log in to the web management page of the router, and go to the Network Map page to check whether  

the WAN IP address is valid or not. If it’s valid, go to Advanced > Network > Internet, set the Primary DNS  

to 8.8.8.8, and set the Secondary DNS to 8.8.4.4. If it is not, check the hardware connection or contact  

your internet service provider.  

• For cable modem users, log in to the web management page of the router. Go to Advanced > Network  

> Internet and locate the MAC Clone section. Select Clone Current Device MAC, and click SAVE. Then  

reboot both the modem and the router.  

T3. How do I restore the router to its factory default settings?  

• With the router powered on, press and hold the WPS/RESET button on the back panel of the router  

until all LEDs turn off. The router will reboot.  

• Log in to the web management page of the router. Go to Advanced > System > Backup & Restore, and  

locate the Factory Default Restore section. Then click FACTORY RESTORE. The router will restore and  

reboot automatically.  

T4. What can I do if I forgot my web management password?  

• If you are using a TP-Link ID to log in, click Forgot password on the login page and then follow the  

instructions to reset it.  

• Alternatively, refer to Q3 to reset your router, then visit http://tplinkwifi.net to create a new login  

password.  

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General	Details
Name	TP-Link AC1200 Wireless Dual Band Full Gigabit Wi-Fi Router Instructions
Make	TP-Link
Language	English
Filetype	PDF (Download)
File size	0.53 MB

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