TP-Link Archer C7 Dual Band Gigabit Wireless Cable Router User Guide

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- If you really need better wireless coverage, however, the 5GHz frequency cannot meet your demand after  

following the suggestions above, please try to switch to 2.4GHz.  

Troubleshooting: Unstable wireless  

connection on TP-Link router  

Precondition:  

1. Please be sure that when the computer is connected to your internet modem, the internet works  

fine without dropping. If the internet is not stable, please contact your internet service provider to  

do some troubleshooting. If it’s a modem/router, please contact your ISP to ensure the internet  

line is good.  

2. Please check whether the internet is stable or not when the computer is connected to the router  

with the Ethernet cable. If not, please refer to Troubleshooting: Unstable connection on the TP-  

Link router  

Symptoms:  

Wireless devices intermittently disconnect from the wireless network, while wired devices are  

still connected and working fine.  

For possible solutions, please see the following:  

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Keep the router away from microwave ovens and other interference sources (refrigerators,  

ovens, Bluetooth devices, etc.)  

Reduce the number of wireless clients and optimize the router’s position.  

Try to adjust the orientation of the antennas for maximum performance. We recommend  

placing it up high and also placing its antennas at 45 degrees (diagonally) or 0 degrees  

(straight out parallel to the floor), which will be more effective. Since antennas always  

transmit weakly at the base, do not place your wireless client device at the bottom of TP-  

LINK wireless device.  

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If your Wi-Fi's signal strength is weak, try moving the router to another location. Minimize  

obstructions between your router and your computer or other devices. Obstructions such as  

walls between your router and device can affect Wi-Fi signal quality.  

If your Wi-Fi signal is strong but the connection is still unstable, try connecting to the router's 5G  

Wi-Fi. There are fewer interference sources on 5G networks. (If your router does not support 5G  

Wi-Fi, please skip this step.)  

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Disable the smart connect on your router. (If your router does not support it, please skip this  

step.)  

If there are multiple Wi-Fi networks in the area, please change the router's Wi-Fi channel and  

channel width. This avoids multiple Wi-Fi signals on the same channel, and reduces Wi-Fi  

interference sources.  

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General	Details
Name	TP-Link Archer C7 Dual Band Gigabit Wireless Cable Router User Guide
Make	TP-Link
Language	English
Filetype	PDF (Download)
File size	0.2 MB

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