ZTE MC801A 5G WiFi CPE Router User Manual
Indicator Lights and Interfaces
On: Three lights show the signal strength. More lights on means better
signals.
Off: There is no signal or no nano-SIM card inserted.
1.
2.
SIGNAL
(Three lights)
Red:The device is powered on but not registered to the mobile
NETWORK
network.
Blue solid: The device isregistered or connected to the 3G/4Gmobile
network.
White solid: The device isregistered or connected to the 5G network.
On:WLAN(Wi-Fi) works normally.
Blinking: WPS is activating.
Off: WLAN(Wi-Fi) is off.
3.
4.
WIFI
On:The device is powered on.
Off:The device is powered off.
POWER
WPS key
Press this key to activate the WPS function.
5.
6.
Connect to external antennas.The antenna connector type is TS-9 and
antenna frequency range is from 700MHz to 4200MHz.
External antenna
port
Connect to a telephone.
7.
8.
PHONE port
LAN ports
Connect to the WAN in the Cable Broadband Mode or connect to a PC.
Connect to the power adapter.
9.
Power port
Insert your nano-SIM card.
Reset hole: Press and hold for about 3 seconds to restore your device
to the factory settings.
10.
nano-SIMcard
slotandreset hole
13
14
Troubleshooting
Voice Related Problems
Internet Related Problems
Symptoms
Possible Problems/ Solutions
Symptoms
Possible Problems / Solutions
There is no dial tone.
Please wait for 1~2 minutes after the router is turned on.
If the SIG indicator is weak, you have no good RF
reception. Change the location of the router.
I cannot access the Internet at all.
Please check your configuration settings.
Please wait 1~ 2 minutes for the router to initialize.
Check your network indicators.
There is
a
prompt
/
phone alert
/
Make sure your nano-SIM card is inserted correctly and
the PIN number has been entered. If the PIN number has
been entered incorrectly, you need to enter the PUK code
when prompted.
The download or upload speed is very
slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
announcement as soon as
phone off the hook.
I
lift the
I cannot visit the 5G CPE configuration
web page.
Enter the correct IP address. You can view the label
on your device to get the default IP address.
Only use one network adapter in your PC.
Do not use any proxy server.
The line is noisy/distorted when I lift the
phone off the hook.
Remove any electrical appliance which is too close
to the phone or your device.
The cable or phone set might be faulty.
I cannot establish the Wi-Fi connection
between my device and the client.
Make sure the Wi-Fi function is active.
Refresh network list and select the correct SSID.
Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
I hear a rapid engaged tone as soon as
I lift the phone off the hook.
Put the phone on the hook and try again.
Please contact your service provider.
After dialing the last digit
nothing/silence.
I
hear
When you have finished dialing you can press the # key
or wait 4~8 seconds to connect the call.
Type the correct network key (Wi-Fi password) when
you connect to the device.
15
16
| General | Details |
|---|---|
| Name | ZTE MC801A 5G WiFi CPE Router User Manual |
| Make | ZTE |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.28 MB |
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