eero V010001 Router User Guide
Privileged and Confidential
original form of payment used at the time that you placed your original order. If eero does not have
access to your prior payment information, eero will send you an invoice for the amounts due.
All Original Product(s) must be returned to the address specified by eero in either their original
packaging or packaging providing an equal degree of protection, together with proof of purchase.
To ensure successful delivery, you are required to return Original Product(s) using the prepaid
return delivery label emailed to you by eero. It is your responsibility to retain a copy of the delivery
label with the applicable tracking number issued by an agent of the carrier as proof that
possession of the returned Original Product delivery was transferred to the carrier. By sending the
Original Product(s) to eero, you agree to transfer ownership of the Original Product(s) to eero.
If your claim is valid based on this Limited Warranty, eero shall bear the shipping costs associated
with return of the Original Product and delivery of the Replacement Product to you. Any Product
that is returned to eero without a valid warranty claim or without an RMA may be rejected,
returned to you at your cost (subject to prepayment) or kept for 30 days for your pick-up and
then disposed of in eero’s sole discretion.
3. Exclusions
This Limited Warranty does not apply to a Product or part of a Product that has been altered or
modified (e.g., to alter functionality or capability) by anyone who is not an authorized
representative of eero or that is used outside the permitted or intended uses described by eero,
with a power supply other than (a) the eero power supply (USB-C) or, (b) for those eero Products
specified in writing as capable of being powered via a power over ethernet (PoE) source, a
standards-compliant, non-defective PoE PSE ((a) or (b) as applicable, a “Compliant Power
Supply”), or with an eero mobile application that has been altered or modified by anyone who is
not an authorized representative of eero. In addition, this Limited Warranty does not apply to: (a)
damage caused by use of the Product with commercially available non-eero products that have
been altered or modified by you or a third party other than the manufacturer of such Product; (b)
damage caused by accident, abuse, misuse, spillage of food or liquid, or other external causes; (c)
damage caused by operating the Product outside the permitted or intended uses described by
eero in its mobile application or in the help section of the eero website or with improper voltage or
a power supply other than a Compliant Power Supply; (d) damage caused by service performed by
anyone who is not an authorized representative of eero; or (e) damage caused by alteration or
modification of the eero mobile application. This Limited Warranty is void if a Product is returned
with removed, damaged or tampered labels or any alterations (including the unauthorized removal
of any component or external cover).
4. Limitations
This Limited Warranty only applies to the Product(s) manufactured by or for eero that can be
identified by the “eero” trademark, trade name, or logo affixed to it. The Limited Warranty does not
apply to any (a) eero products and services other than the Product or (b) software, even if
| General | Details |
|---|---|
| Name | eero V010001 Router User Guide |
| Make | eero |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.15 MB |
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