MERCUSYS AC12G Wireless Router Installation Guide
English
FAQ (Frequently Asked Questions)
Q1. What can I do if the login window does not appear?
• If the computer is set to a static IP address, change its settings to obtain an IP address automatically.
• Use another web browser and try again.
• Reboot your router and try again.
• Disable and enable the network adapter in use again.
Q2. What can I do if I cannot access the internet?
• Check if the internet is working properly by connecting a computer directly to the modem via an Ethernet cable. If
it is not, contact your internet service provider.
• Reboot your router and try again.
• For cable modem users, reboot the modem first. If the problem still exists, log in to the web management page of
the router to clone MAC address.
Q3. How do I restore the router to its factory default settings?
• With the router powered on, press and hold the Reset button on the router until there is an obvious change of the
LED, and then release the button.
• Log in to the web management page of the router to restore the router to factory settings.
Q4. What can I do if I forgot my web management password?
• Refer to FAQ >Q3 to reset the router, and then create a password for future logins.
Q5. What can I do if I forgot my wireless network password?
• By default, the wireless network has no password.
• If you have set a password for the wireless network, log in to the web management page of the router to retrieve or
reset your password.
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| General | Details |
|---|---|
| Name | MERCUSYS AC12G Wireless Router Installation Guide |
| Make | MERCUSYS |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.24 MB |
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