TANGERINE BYO Router Instruction Manual
Troubleshooting
SYMPTOM
THINGS TO TRY
1. Turn the power off to the nbn® Connection Box for 10 seconds and turn it
back on. Wait 10 minutes and see if the lights restore.
2. Contact our support team as we may need to log a fault with NBN.
Lights on the nbn®
Connection Box are not on
1. Ensure that the router has been correctly configured with the ISP username
and password. Triple check for any spelling mistakes or typos.
2. Ensure that you are connected to the WAN port on your router.
3. Try an alternative network cable to connect your router to the NBN box.
4. Ensure that the router is configured in WAN mode.
Router authentication light
does not come on
Technical Support
If you require assistance setting up your BYO device our team is available.
7AM – 12AM WEEKDAYS
8AM – 8PM SAT & SUNDAY AET
Phone: 1800 211 112
Whatsapp: +61 429637422
Overseas: +61 3 9021 9632
Tangerine Telecom © 2023
|
BYO Router Setup
tangerinetelecom.com.au
2
| General | Details |
|---|---|
| Name | TANGERINE BYO Router Instruction Manual |
| Make | TANGERINE |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.08 MB |
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