TCL HH132V1 Tim Modem Router User Manual
Troubleshooting
If you encounter problems while using the product, use the troubleshooting information to help
determine the problem and find possible solutions.
General problems
Problem
Solution
• Log in the web UI, then go to Settings > Wi-Fi >
Basic, and find the current Wi-Fi password.
I forget the Wi-Fi password.
• Or use a paperclip to press the reset button for 3
seconds to factory reset the device.
1. Log in to the web UI.
How do I change the Wi-Fi name
and password?
2. Go to Settings > Wi-Fi > Basic.
When the SIM card or network service is not available,
or the device is not registered to the network, the
network indicator is off.
• If you are using a SIM card, make sure the SIM card
is valid and inserted correctly, or place the CPE in an
area with better signal (for example near a window),
and try again.
The network indicator is solid red.
• If you are using an Ethernet connection, check if the
network is working properly.
• Make sure the Wi-Fi indicator of your CPE is solid
blue.
I can't find the Wi-Fi name of the
CPE on my wireless device.
• Refresh the available network list on your wireless
device.
1. Log in to the web UI.
2. Go to Settings > Security > SIM PIN
management.
How do I set a new PIN code for my
SIM card?
3. Enable PIN operation, and enter a new PIN code.
4. Click Apply.
1. Log in to the web UI.
Where can I find the device's model
number and firmware version?
2. Go to System > Device information.
Web UI problems
Problem
Solution
1. Open the web browser, and go to the login website.
2. Enter the login information as required. Find the
default login information on the bottom label of the
CPE.
How can I access the web UI?
21
| General | Details |
|---|---|
| Name | TCL HH132V1 Tim Modem Router User Manual |
| Make | TCL |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.6 MB |
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