TP-Link 5G AX3000 deco Whole Home Mesh Wi-Fi 6 Router User Guide

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Follow Q5 and try again.  

Q4. What should I do if my wireless devices cannot connect to Deco?  

Refer to https://www.tp-link.com/support/faq/2718/  

Q5. What should I do if Deco suddenly lost internet access?  

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Visit 192.168.68.1 on a web browser and log in with your TP-Link ID. Tap Internet and check the Internet IP Address.  

If the Interent IP address is not 0.0.0.0, try the following methods:  

1) Make sure that the SIM card is working stably when it’s inserted in your phone at the same place or confirm with your ISP that the SIM is working  

properly.  

2) Launch the Deco app and go to More > Advanced > DHCP Server, change the Primary DNS to 8.8.8.8, and change the Secondary DNS to 8.8.4.4.  

If the Internet IP address is 0.0.0.0, try the following methods:  

1) Check with your ISP to make sure that your SIM card supports the network type which your Deco supports. Also, make sure the SIM card works  

properly when it’s inserted to your phone.  

2) Contact your ISP to get the PIN Code of your SIM card , then go to More > Advanced > PIN Management > PIN Code on the Deco app to fill it in.  

3) Launch the Deco app, go to More > Advanced > Internet > Mobile ISP to create a new profile. Contact your ISP for the necessary information.  

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General	Details
Name	TP-Link 5G AX3000 deco Whole Home Mesh Wi-Fi 6 Router User Guide
Make	TP-Link
Language	English
Filetype	PDF (Download)
File size	0.58 MB

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