TP-Link AX1800 Wi-Fi 6 Gigabit Dual Band Wireless Router User Guide

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Troubleshooting steps if you are unable to access the local server remotely via the DDNS  

domain name  

Step 1. Check if your Router WAN IP address is public IP address or not.  

For example, you could check Deco router WAN IP address via Deco App: More->Internet  

Connection->IPv4  

Step 2. Check if the port forwarding rules are configured correctly on the Router for a local  

server.  

Note: If you are trying to access the router web interface remotely instead of local servers, you  

should check if remote web management is configured correctly on the Router.  

Step 3. Check if the DDNS is bound to the correct IP address via nslookup command mentioned  

in Tip 3 above.  

Step 4. Check if you could access the local server via the current public IP address instead of  

the DDNS, which could confirm whether port forwarding really works or not.  

If it cannot be accessed remotely via a public IP address either, please troubleshoot the port  

forwarding feature first: Why port forwarding feature is not working on my Wi-Fi router or Deco  

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General	Details
Name	TP-Link AX1800 Wi-Fi 6 Gigabit Dual Band Wireless Router User Guide
Make	TP-Link
Language	English
Filetype	PDF (Download)
File size	0.35 MB

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