wildanet Adtran Broadband Router User Guide
Setup
Underside of ONT
1. Optical Port
Troubleshooting
If this still doesn’t restore service, please contact our
customer service team on 0800 0699906.
If you notice your service isn’t working, there are a couple
of things you can do and check before contacting us:
This is where the fibre optic cable that enters the
To help us get your service back up and running as quickly
as possible, it would be helpful to check which lights are
lit up on both your router and ONT.
building plugs into.
1. Check the power cable to the router and ONT
are plugged in and you can see which lights are
on or off.
2. 10GE Port
Where the Ethernet cable connects to the WAN port
of your router.
2. On the back of your router check to see if the light
next to the label ‘WAN port’ is lit up.
3. Reset Button
3. Check the Ethernet cable to make sure it isn’t
damaged and that it’s plugged in all the way in both
your router and the ONT.
Please do not press this button. If you ever have
any issues with your ONT contact us and we can
get an engineer to look into it.
4. Try turning off your ONT and router and switching
them back on after 30 seconds. This can be done
by either removing the power cables out of the back
of the devices or turning them both off and on at the
wall socket.
4. Power Port
This has a 12V plug that connects to your wall socket.
Resetting the ONT
If you ever need to reset the ONT please do not press the
reset button.
Please contact us
on 0800 0699906 or
1
2
3
4
Simply unplug the power cable, leave it for 30 seconds
and then plug it back in again.
12 | Broadband User Guide
Broadband User Guide | 13
| General | Details |
|---|---|
| Name | wildanet Adtran Broadband Router User Guide |
| Make | wildanet |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.51 MB |
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