GRANDSTREAM HT812 Powerful 2 Port ATA with Gigabit NAT Router User Guide

Call Hold  

You can place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).  

Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash” button is available,  

use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.  

Call Waiting  

The call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled.  

To toggle between incoming call and current call, you need to press the “flash” button the first call is placed on hold.  

Press the “flash” button to toggle between the active calls.  

Call Transfer  

Blind Transfer  

Assume that the call is established between phone A and B are in conversation. The phone A wants to blind transfer phone B  

to phone C:  

1. On the phone A presses FLASH to hear the dial tone.  

2. The phone A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds)  

3. The phone A will hear the dial tone. Then, A can hang up.  

“Enable Call Feature” must be set to “Yes” in web configuration page.  

Attended Transfer  

Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B  

to phone C:  

1. On the phone A presses FLASH to hear the dial tone.  

2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds).  

3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer.  

4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B.  

When attended transfer fails and A hangs up, the HT812/HT814 will ring back user A to remind A that B is still on the call. A can  

pick up the phone to resume conversation with B.  

3-Way conferencing  

The HT812/HT814 support Bellcore style 3-way Conference. To perform the 3-way conference, we assume that the call is  

established between phone A and B are in conversation. Phone A(HT812/HT814) wants to bring third phone C into  

conference:  

1. Phone A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.  

2. Phone A dials C’s number then # (or wait for 4 seconds).  

3. If phone C answers the call, then A presses FLASH to bring B, C in the conference.  

4. If phone C does not answer the call, phone A can press FLASH back to talk to phone B.  

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General	Details
Name	GRANDSTREAM HT812 Powerful 2 Port ATA with Gigabit NAT Router User Guide
Make	GRANDSTREAM
Language	English
Filetype	PDF (Download)
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