Heimgard Hub Pro 4G LTE Mobile Broadband Router User Guide

How to use  

the device  

Troubleshoot  

The hub receives and processes input from various  

smart devices and is controlled via the Heimgard  

mobile app.  

1. Check that the cables are inserted correctly  

2. Check that you have internent connectivity  

3. Check that your hub and phone are connected to  

the same WIFI network.  

In case of a power loss the hub the backup battery  

lasts ~2 hours.  

Note: It could take up to 5 minutes for your hub to  

start. The software may be updating.  

If internet connectivity is lossed you can still control/  

view your devices by activating the included SIM  

card.  

If you are experiencing any abnormal behaviour you  

can perform a Factory Reset.  

Note: This process will delete your existing system  

and reset it. You will need to reconfigure all your  

devices after the reset.  

To activate the include SIM card, open the Heimgard  

app and follow the steps listed here:  

You will need a pen. Press and hold reset button (H)  

for 15 seconds. The LED (G) flashes blue to indicate  

successful reset. You will now need to reconnect be  

able to connect to your device.  

Enable  

Gateway Settings  

Connectivity  

Cellular Setup  

More  

Enter the APN: mdatks (for the included SIM)  

Press “Apply” to activate  

Still having problems?  

Contact costumer service  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	Heimgard Hub Pro 4G LTE Mobile Broadband Router User Guide
Make	Heimgard
Language	English
Filetype	PDF (Download)
File size	MB

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