Tenda AC8 AC1200 Dual Band Gigabit WiFi Router Installation Guide

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FAQ  

Q1: I cannot log in to the web UI of the router by visiting tendawifi.com. What  

should I do?  

A1: Try the following solutions:  

- If you are using a WiFi-enabled device, such as a smartphone:  

• Ensure that it connects to the WiFi network of the router.  

• Ensure that the cellular network (mobile data) of the smartphone is disabled.  

- If you are using a wired device, such as a computer:  

• Ensure that tendawifi.com or 192.168.0.1 is entered correctly in the address  

bar, rather than the search bar of the web browser.  

• Ensure that the computer is connected to a LAN port (1, 2 or IPTV/3) of the  

router properly using an Ethernet cable.  

• Ensure that the computer is set to obtain an IP address automatically and  

obtain DNS server address automatically.  

If the problem persists, reset the router, and try again.  

Q2: I cannot access the internet after the configuration. What should I do?  

A2: Try the following solutions first:  

- Check if the WAN port of the router is connected to a modem or Ethernet jack  

properly.  

• Log in to the web UI of the router and navigate to Internet Settings. Follow the  

instructions on the page to solve the problem.  

If the problem persists, try the following solutions:  

• For WiFi-enabled devices, check whether your WiFi-enabled devices are  

connected to the WiFi network of the router.  

• For wired devices:  

- Check whether your wired devices are connected to a LAN port (1, 2 or IPTV/3)  

properly.  

- Check whether wired devices are set to obtain an IP address automatically and  

obtain DNS server address automatically.  

Q3: How to reset the router?  

A3: When the router is working normally, hold the WPS/RST button down for about 8  

seconds and release it when the LED indicator blinks fast. The router is reset.  

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General	Details
Name	Tenda AC8 AC1200 Dual Band Gigabit WiFi Router Installation Guide
Make	Tenda
Language	English
Filetype	PDF (Download)
File size	0.36 MB

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