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inseego FX3100-1 Wavemaker 5G Router User Guide

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Document Number: 14965414 Rev 7

5G INDOOR ROUTER FX3100 USER GUIDE

Contents

Introduction and getting started......................................................................................................................................... 5

Overview..................................................................................................................................................................................6

System requirements....................................................................................................................................................6

Ports and buttons.................................................................................................................................................................7

Indicator LED..........................................................................................................................................................................8

Getting started ......................................................................................................................................................................9

Installing a SIM card.......................................................................................................................................................9

Powering on ...................................................................................................................................................................10

Identifying a location ..................................................................................................................................................10

Connecting to the FX3100 ........................................................................................................................................11

Monitoring and managing your FX3100..............................................................................................................12

Caring for your FX3100.....................................................................................................................................................15

Replacing a SIM card ...................................................................................................................................................15

Resetting your FX3100................................................................................................................................................16

Care tips ...........................................................................................................................................................................17

Configuration............................................................................................................................................................................18

Overview................................................................................................................................................................................19

Home page .....................................................................................................................................................................20

Side menu .......................................................................................................................................................................20

Getting help....................................................................................................................................................................21

Admin password.................................................................................................................................................................21

Changing the Admin password ..............................................................................................................................21

Managing data usage .......................................................................................................................................................22

Data Usage page...........................................................................................................................................................23

Managing Wi-Fi settings ..................................................................................................................................................25

Settings tab.....................................................................................................................................................................26

Primary Network tab ...................................................................................................................................................28

Guest Network tab .......................................................................................................................................................30

Managing connected devices........................................................................................................................................32

Connected Devices page...........................................................................................................................................33

Managing settings .............................................................................................................................................................35

Preferences tab..............................................................................................................................................................36

Software Update tab ...................................................................................................................................................38

Backup and Restore tab .............................................................................................................................................40

ZTP tab .............................................................................................................................................................................42

SIM .....................................................................................................................................................................................43

VPN ....................................................................................................................................................................................46

GPS tab.............................................................................................................................................................................51

APN tab ............................................................................................................................................................................53

Advanced tab.................................................................................................................................................................54

Viewing info about the FX3100.....................................................................................................................................55

Internet Status tab .......................................................................................................................................................56

Internet Sessions tab...................................................................................................................................................58

Diagnostics tab..............................................................................................................................................................59

Device Info tab...............................................................................................................................................................61

Logs tab............................................................................................................................................................................62

Getting support...................................................................................................................................................................63

Help tab............................................................................................................................................................................63

Customer Support tab ................................................................................................................................................64

Advanced settings...................................................................................................................................................................66

5G INDOOR ROUTER FX3100 USER GUIDE

Overview................................................................................................................................................................................67

Using advanced settings..................................................................................................................................................67

Cellular tab......................................................................................................................................................................68

Manual DNS....................................................................................................................................................................69

Firewall tab .....................................................................................................................................................................71

MAC Filter tab ................................................................................................................................................................73

LAN tab.............................................................................................................................................................................74

WAN tab...........................................................................................................................................................................77

Port Filtering tab...........................................................................................................................................................79

Port Forwarding tab ....................................................................................................................................................81

Inseego Connect tab ...................................................................................................................................................84

Heartbeat timer (Inseego Connect) .......................................................................................................................85

Troubleshooting and support.............................................................................................................................................86

Overview................................................................................................................................................................................87

Troubleshooting .................................................................................................................................................................87

Will I always get 5G? Can I use the FX3100 outside of 5G coverage? ........................................................87

The FX3100 LED is switching from blue to green and sometimes dropping service ..........................87

Can I set my FX3100 to use a specific band? ......................................................................................................87

I cannot access the Admin web UI .........................................................................................................................87

The FX3100 LED is blinking red...............................................................................................................................88

My older device cannot connect ............................................................................................................................88

My FX3100 is “Waiting for Connection” on the Inseego Mobile app.........................................................90

My FX3100 is getting slow speeds/low throughput........................................................................................90

My connecting device is not obtaining a valid IP address.............................................................................91

I cannot get streaming platforms to work with my FX3100 .........................................................................91

Do I need a signal amplifier or booster?...............................................................................................................92

Does the USB port support RNDIS?........................................................................................................................92

Does the USB port support USB-C to Ethernet adapters?..............................................................................92

Inseego Connect with OOBM.........................................................................................................................................93

Required components................................................................................................................................................93

Getting started ..............................................................................................................................................................93

Using Inseego Connect with OOBM ......................................................................................................................94

Technical support...............................................................................................................................................................94

Product specifications and regulatory information....................................................................................................95

Product specifications ......................................................................................................................................................96

Device ...............................................................................................................................................................................96

Environmental ...............................................................................................................................................................96

Network connectivity..................................................................................................................................................96

Wi-Fi...................................................................................................................................................................................97

Security.............................................................................................................................................................................97

Networking.....................................................................................................................................................................97

Regulatory information....................................................................................................................................................98

Product certifications and supplier’s declarations of conformity.....................................................................99

Wireless communications ............................................................................................................................................ 100

Limited warranty and liability ..................................................................................................................................... 101

Safety hazards................................................................................................................................................................... 102

Glossary....................................................................................................................................................................................103

Glossary...............................................................................................................................................................................104

5G INDOOR ROUTER FX3100 USER GUIDE

Introduction and getting

started

Overview

Ports and buttons

Indicator LEDs

Getting started

Caring for your FX3100

5G INDOOR ROUTER FX3100 USER GUIDE