inseego FX3100-1 Wavemaker 5G Router User Guide
The FX3100 LED is blinking red
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Reason: The status LED blinks red when there is a SIM error, no service, or in rare cases, the SIM card
is locked.
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Solutions:
Try the following:
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Turn off the FX3100, then remove and reinsert the SIM card. Do not touch the gold-colored
contacts. Make sure the card is inserted with the contacts facing down, notch facing in, and
that it clicks into place. Restart your FX3100.
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Ask your service provider:
o
o
Is your SIM active and on a plan compatible with the FX3100.
Are there any service outages in your area.
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Perform a factory reset.
Log in to the Admin web UI and check the following:
o
On the Home page, check the SIM status. If the SIM card is properly inserted and the
device is not recognizing the SIM, the SIM slot may be defective. Contact your service
provider to replace the device.
o
o
On the Home page, check that the APN is correct.
In the top banner of any page, check the signal strength.
If you see, “No service”, the device cannot see any towers, or is in a hung state.
If you know you are in range, try removing the SIM and rebooting the device with a SIM
from a different service provider. The SIM does NOT need to be active. Reinsert the
original SIM and restart the device. This prompts the device to reload modem
configuration details and should resolve the hung state. If this does not work or another
SIM is not available, contact your service provider to replace the device.
o
On Settings > SIM, check for a locked SIM.
My older device cannot connect
If you can see other networks, but not the network name for your FX3100:
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Reason: The default multi-mode settings on your FX3100 work for most Wi-Fi clients, however,
some older devices require that you set one of the Wi-Fi bands to support older BGN standards.
Solution: Set your 2.4 GHz band to 802.11 bgn:
1. Access the FX3100 Admin web UI and navigate to Wi-Fi > Settings. Under 2.4 GHz Band
Settings, use the drop-down to change the 802.11 mode to 802.11 bgn.
NOTE: This allows older devices to connect on the 2.4 GHz band but leaves the 5 GHz
band in multi-mode to allow newer devices the fastest available connection.
2. Click Save Changes. Your FX3100 will reboot, and the network name should be visible
on all devices.
5G INDOOR ROUTER FX3100 USER GUIDE
88
| General | Details |
|---|---|
| Name | inseego FX3100-1 Wavemaker 5G Router User Guide |
| Make | inseego |
| Language | English |
| Filetype | PDF (Download) |
| File size | MB |
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