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Quamtum HS2 HotSpot Wireless Portable Router User Manual

8. Frequently asked questions  
Low signal or no 4G  
signal -Make sure your HotSpot HS2 is charged correctly, you can  
use a compatible charger for your device.  
-Place your HotSpot HS2 in a central area with no obstructions and  
close to the devices to be connected.  
It does not recognize the  
SIM card -Check that the SIM Card (mini SIM format) is correctly  
installed in the HotSpot HS2.  
-The SIM Card must be in good condition (no traces of damage such  
as breaks in the tracks or bent).  
-Validate that the connector of your HotSpot HS2 is in good condition.  
The equipment does not  
have Internet -Validate that the battery of your HotSpot HS2 is  
charged by means of the battery indicator LED, which should be lit in  
green.  
-In case you do not have a full charge, you can connect a power  
adapter compatible with your HotSpot HS2.  
Check the status of the following indicator LEDs, which should be on:  
- Green signal indicator LED.  
- Blue Wi-Fi indicator LED.  
- Blue message indicator LED.  
-Make sure you are in an area with good LTE coverage and no signal  
obstructions.  
-Verify with your Internet service provider that your plan is active and  
that you have a data bag available to use the service.  
30  
GeneralDetails
NameQuamtum HS2 HotSpot Wireless Portable Router User Manual
MakeQuamtum
LanguageEnglish
FiletypePDF (Download)
File size0.6 MB
Download PDF
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Quamtum HS2 HotSpot Wireless Portable Router User Manual