ASUS GT-AX6000 Dual Band WiFi 6 Extendable Gaming Router User Guide

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6

Trroouubblleesshhoooottiinngg  

This chapter provides solutions for issues you may encounter with  

your router. If you encounter problems that are not mentioned in  

this chapter, visit the ASUS support site at:  

https://www.asus.com/support for more product information and  

contact details of ASUS Technical Support.  

6.1 Basic Troubleshooting  

If you are having problems with your router, try these basic steps  

in this section before looking for further solutions.  

Upgrade Firmware to the latest version.  

1. Launch the Web GUI. Go to Advanced Settings >  

Administration > Firmware Upgrade tab. Click Check to  

verify if the latest firmware is available.  

2. If the latest firmware is available, visit the ASUS global website  

at https://rog.asus.com/networking/rog-rapture-GT-AX6000-  

model/helpdesk_download to download the latest firmware.  

3. From the Firmware Upgrade page, click Browse to locate the  

firmware file.  

4. Click Upload to upgrade the firmware.  

Restart your network in the following sequence:  

1. Turn off the modem.  

2. Unplug the modem.  

3. Turn off the router and computers.  

4. Plug in the modem.  

5. Turn on the modem and then wait for 2 minutes.  

6. Turn on the router and then wait for 2 minutes.  

7. Turn on computers.  

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General	Details
Name	ASUS GT-AX6000 Dual Band WiFi 6 Extendable Gaming Router User Guide
Make	Asus
Language	English
Filetype	PDF (Download)
File size	2.19 MB

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