GRANDSTREAM HT812 Analog FXS IP Gateway 2 Port + NAT Router User Guide

Figure 15: XML Config File – MAC Header  

the filename in URL for config provision has been disabled on the latest firmware upgrade 1.0.43.11  

RESTORE FACTORY DEFAULT SETTINGS  

Warning  

Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the  

settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and  

cannot connect your device to your VoIP service provider.  

There are three (3) methods for resetting your unit:  

Using the Reset Button  

To reset default factory settings using the reset button please follow the steps above:  

1. Unplug the Ethernet cable.  

2. Locate the reset hole on the back panel of your HT812/HT814.  

3. Insert a pin in this hole, and press for about 7 seconds.  

4. Take out the pin. All unit settings are restored to factory settings  

Using the IVR Command  

Reset default factory settings using the IVR prompt:  

1. Dial “***” for voice prompt.  

2. Enter “99” and wait for “reset” voice prompt.  

3. Enter the encoded MAC address (Look below on how to encode MAC address).  

4. Wait 15 seconds and device will automatically reboot and restore factory settings.  

Encode the MAC Address  

1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.  

2. Key in the MAC address. Use the following mapping:  

Key  

Mapping  

0-9  

0-9  

A

B

C

D

E

22 (press the “2” key twice, “A” will show on the LCD)  

222  

2222  

33 (press the “3” key twice, “D” will show on the LCD)  

333  

F

3333  

Table 12: MAC Address Key Mapping  

For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”  

Reset from Web Interface (Reset Type)  

1. Access your HT812/HT814 UI by entering its IP address in your favorite browser.  

2. Enter your admin password (default: admin).  

3. Press Login to access your settings.  

4. Go to Basic Settings  Reset Type  

5. Press Reset button (after selecting the reset type).  

• Full Reset: This will make a full reset  

• ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port  

• VoIP Data Reset: This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and  

others.  

Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.  

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General	Details
Name	GRANDSTREAM HT812 Analog FXS IP Gateway 2 Port + NAT Router User Guide
Make	GRANDSTREAM
Language	English
Filetype	PDF (Download)
File size	MB

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