ARRIS G34 Multi Gigabit Cable Modem and Wi-Fi Router User Guide

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Chapter 2: Product overview  

Wi-Fi cable modem label  

Figure 3: Sample G34/G36 Wi‑Fi cable modem label  

The Wi‑Fi cable modem labels are located on the boꢁom of your G34/G36. The labels  

contain the informaꢀon you will need to acꢀvate the G34/G36 for your home Internet  

service or technical support issues.  

To acꢀvate your Internet service, contact your service provider for assistance. When  

contacꢀng your service provider or ARRIS Technical Support (page 11), you may have to  

provide the following informaꢀon listed on the G34/G36 labels:  

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Wi‑Fi cable modem Model name (G34/G36)  

Wi‑Fi cable modem Serial number (SN)  

Wi‑Fi cable modem MAC address (HFC MAC)  

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SURFboard G34/G36 DOCSIS 3.1 Wi-Fi Cable Modem User Guide STANDARD Revision x.5  

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