ARRIS G34 Multi Gigabit Cable Modem and Wi-Fi Router User Guide

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Chapter 3  

Geꢃng started  

This product is for indoor use only. Do not route the Ethernet cable(s) outside of the  

building. Exposure of the cables to lightning could create a safety hazard and damage the  

product.  

Before installing your G34/G36 Check with your service provider (or local cable company) to  

ensure broadband cable service is available in your area.  

Some screenshots throughout this chapter may contain images of a model different that  

your own, these are simply examples and the app on your mobile device should represent  

the model you are conꢂguring.  

You can set up your G34/G36 home Wi-Fi network in one of the following ways.  

■

Using the Surꢂoard Central app (SBC app): It is recommended that you set up your  

home Wi-Fi network using the SBC app. For details on how to set up, refer to the  

SURFboard Central User Guide for Wi-Fi Cable Modems available on the hꢀp://  

www.arris.com/selꢁelp.  

■

Using client device (laptop/desktop): If you are using your client device (laptop/Desktop)  

with a wired Ethernet connecꢀon to set up your home Wi-Fi network then perform the  

following task.  

●

Set up your G34/G36 home Wi-Fi network using your client device (page 16)  

Set up your G34/G36 home Wi-Fi network using  

your client device  

To set up your Internet connecꢀon on your home network using your client device (laptop/  

desktop):  

■

Ensure to choose a locaꢀon in your home where your computer and Wi‑Fi cable modem  

are preferably near exisꢀng cable and electrical wall outlets.  

■

Ensure to keep the informaꢀon such as Wi‑Fi cable modem model name (G34/G36), HFC  

MAD ID, and the serial number (SN) listed on your cable modem label (available on the  

boꢁom of your modem and last page of the Quick Start Card) ready as you may need  

them while contacꢀng your service provider. See Wi-Fi cable modem label (page 15)) for  

more informaꢀon.  

Note: Your G34/G36 supports using an Ethernet port connecꢀon for your data input  

in place of an RF cable connecꢀon. You will be able to connect to an alternate  

Internet connecꢀon and use your G34/G36 as your router and Wi-Fi source. This is a  

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SURFboard G34/G36 DOCSIS 3.1 Wi-Fi Cable Modem User Guide STANDARD Revision x.5  

16  

   

(1 votes, average: 5.00 out of 5)

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