TRENDNET AX1800 Dual Band Wifi 6 Gigabit Dual Wan VPN SMB Router User Guide

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TEW-929DRU  

TRENDnet User’s Guide  

Note: If you are experiencing difficulties, please contact your computer or operating  

system manufacturer for assistance.  

Troubleshooting  

Q: I typed http://tew-829dru in my Internet Browser Address Bar, but an error  

message says “The page cannot be displayed.” How can I access the router  

management page?  

Answer:  

Access the router using the default IP address 192.168.10.1.  

http://192.168.10.1  

Q: I am not sure what type of Internet Account Type I have for my Cable/DSL  

connection. How do I find out?  

Answer:  

Contact your Internet Service Provider (ISP) for the correct information.  

Q: The Wizard does not appear when I access the router. What should I do?  

Answer:  

1. Click on Wizard on the left hand side.  

2. Near the top of the browser, “Pop-up blocked” message may appear. Right click on  

the message and select Always Allow Pop-ups from This Site.  

3. Disable your browser's pop up blocker.  

Q: I typed http://192.168.10.1 in my Internet Browser Address Bar, but an error  

message says “The page cannot be displayed.” How can I access the router  

management page?  

Answer:  

1. Check your hardware settings again. See “Router Installation” on page 8.  

2. Make sure the LAN and WLAN lights are lit.  

3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address  

automatically or DHCP (see the steps below).  

4. Make sure your computer is connected to one of the router’s LAN ports  

5. Press on the factory reset button for 15 seconds, the release.  

Windows 7/8/8.1  

Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?  

Answer:  

1. Verify that you can get onto the Internet with a direct connection into your modem  

(meaning plug your computer directly to the modem and verify that your single  

computer (without the help of the router) can access the Internet).  

2. Power cycle your modem and router. Unplug the power to the modem and router.  

Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to  

fully boot up, and then reconnect the power to the router.  

a. Go into the Control Panel, click Network and Sharing Center.  

b. Click Change Adapter Settings, right-click the Local Area Connection icon.  

c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).  

d. Then click Obtain an IP address automatically and click OK.  

3. Contact your ISP and verify all the information that you have in regards to your  

Internet connection settings is correct.  

Windows Vista  

Q: I cannot connect wirelessly to the router. What should I do?  

Answer:  

1. Double check that the WLAN light on the router is lit.  

2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug  

the power back in to the router.  

3. Contact the manufacturer of your wireless network adapter and make sure the  

wireless network adapter is configured with the proper SSID. The preset SSID is  

TRENDnet(model_number).  

4. To verify whether or not wireless is enabled, login to the router management page,  

click on Wireless.  

a. Go into the Control Panel, click Network and Internet.  

b. Click Manage Network Connections, right-click the Local Area Connection  

icon and click Properties.  

c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.  

d. Then click Obtain an IP address automatically and click OK.  

Windows XP/2000  

a. Go into the Control Panel, double-click the Network Connections icon  

b. Right-click the Local Area Connection icon and the click Properties.  

c. Click Internet Protocol (TCP/IP) and click Properties.  

d. Then click Obtain an IP address automatically and click OK.  

5. Please see “Steps to improve wireless connectivity” on page 28 if you continue to  

have wireless connectivity problems.  

© Copyright 2023 TRENDnet. All Rights Reserved.  

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